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Desperatly seeking help


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#1 helen1963

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Posted 19 April 2009 - 04:50 PM

I have been searching and trying everything I can possible do for almost 3 weeks now to fix my computer .... I am running W2K professional ... I do NOT have the OS disks I DO have the 4 disks to get to recovery console..... my computer is in a "LOGIN-LOOP" nothing works ........safe mode does the same thing ..... some say it is a virus ...I created a cd from...Avira rescue and that did nothing but freeze up on me .......... I realllly need some GOOD help here !! PLEASE !!

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#2 boopme

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Posted 20 April 2009 - 12:28 AM

Can we run this, I believe it will run off a CD.
Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 helen1963

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Posted 20 April 2009 - 06:47 PM

cannot see where there is the option to burn that to a cd ?????

#4 boopme

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Posted 20 April 2009 - 07:19 PM

Ok ya got me :flowers: I forgot it :thumbsup:
If you cannot use the Internet,you will need access to another computer that has a connection.
From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program.
If you cannot transfer to or install on the infected machine, try running the setup (installation) file directly from the flash drive or CD by double-clicking on mbam-setup.exe so it will install on the hard drive.

Manually Downloading Updates:
Manually download them from HERE and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 helen1963

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Posted 22 April 2009 - 09:45 PM

whatever this is in my computer is causing the system to NOT reconize my cd-rom .....:thumbsup:

#6 boopme

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Posted 23 April 2009 - 10:05 PM

look thru these suggestions for the CD . Then you may be able to run your discs.
The CD-ROM drive cannot be recognized
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 helen1963

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Posted 24 April 2009 - 02:55 PM

i am not sure you understood me..... the computer that is down will NOT go past the login screen even in safe mode........even as administrator it starts to load and baounces back to login screen.........................will this cd boot my system and by pass login?

#8 boopme

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Posted 24 April 2009 - 08:09 PM

Hi helen, i am asking about your diskx as I am not familiar with them. I or they will be back soon.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 boopme

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Posted 24 April 2009 - 08:57 PM

Hello. Those Disks(4) Are they from the Mfr? If so they may be the boot disks . I would ask that question in the Win2K forum up top first so that someone who is sure can verify running them,as I never ran that OS.

This nmay also help. "What to Do When XP or 2000 Won't Boot
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 helen1963

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Posted 26 April 2009 - 04:59 PM

OMG!!!!!!!!!!!!! do not ask but somehow when reading even MORE STUFF I decided to copy my sons w2k "repair" file to a floppy then to my system32\config ........OMG my desktop came up but things are screwy .so now I need to run a scan I guess?????

#11 boopme

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Posted 26 April 2009 - 09:37 PM

Crazy!! can you run the MBAM yet?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 helen1963

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Posted 27 April 2009 - 10:50 AM

OK , I take back my last post and now seek a sledge hammer................"WTF" now I can not get on




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