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troj/rustok-n is causing many problems/ Moved


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16 replies to this topic

#1 Beryla

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Posted 19 April 2009 - 01:01 PM

I have been reading thru some of the other rustok posts and will need some hand holding to get thru these processes. Looking forward to getting started. Beryla

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#2 Orange Blossom

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Posted 19 April 2009 - 01:09 PM

Hello Beryla and :thumbsup:

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

PLEASE DO NOT NOW POST LOGS unless a log is specifically requested.

In order to assist you, we need more information. Please describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.

If needed, we will direct you to our HJT Preparation Guide.

Orange Blossom :flowers:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 Beryla

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Posted 19 April 2009 - 02:57 PM

Thanks Blossom, I have received messges that say I have the Troj/rustok-n virus and should download their program to get rid of it. I did not do that. But none of my normal anti programs will work now. I have Malwarebytes,spydoctor,spybot,etc. None will fire up and none will update when I tried to download a new one. Where do we start? Also I thought that I had the email alert set up but did not receive anything when you replied. Thanks, Beryla

Edited by Beryla, 19 April 2009 - 03:01 PM.


#4 rigel

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Posted 19 April 2009 - 07:34 PM

Install RootRepeal

Click here - Official Rootrepeal Site, and download RootRepeal.zip. I recommend downloading to your desktop.
Fatdcuk at Malwarebytes posted a comprehensive tutorial - Self Help guide can be found here if needed.: Malwarebytes Removal and Self Help Guides.
Click RootRepeal.exe to open the scanner.
Click the Report tab, now click on Scan. A Window will open asking what to include in the scan.
Check the following items:
Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services

Click OK
Scan your C Drive (Or your current system drive) and click OK. The scan will begin. This my take a moment, so please be patient. When the scan completes, click Save Report.
Name the log RootRepeal.txt and save it to your Documents folder - (Default folder).
Paste the log into your next reply.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 Beryla

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Posted 19 April 2009 - 09:43 PM

ROOTREPEAL AD, 2007-2008
==================================================
Scan Time: 2009/04/19 22:02
Program Version: Version 1.2.3.0
Windows Version: Windows Vista SP1
==================================================

Drivers
-------------------
Name: dump_iaStor.sys
Image Path: C:\Windows\System32\Drivers\dump_iaStor.sys
Address: 0x8D520000 Size: 778240 File Visible: No
Status: -

Name: gxvxctmwdyfkqxbaipvmwwvmiscxapupfcbpe.sys
Image Path: C:\Windows\system32\drivers\gxvxctmwdyfkqxbaipvmwwvmiscxapupfcbpe.sys
Address: 0x8D124000 Size: 53248 File Visible: -
Status: Hidden from Windows API!

Name: rootrepeal.sys
Image Path: C:\Windows\system32\drivers\rootrepeal.sys
Address: 0xAB97A000 Size: 45056 File Visible: No
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\System Volume Information\{a9aeddd0-1ea5-11de-a0a8-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{ac05093e-26e9-11de-bbcb-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{ac0509a9-26e9-11de-bbcb-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{d58db5a9-2543-11de-b6c0-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{d58db5d4-2543-11de-b6c0-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{ead693ed-2295-11de-9252-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{ead69434-2295-11de-9252-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{ead6947f-2295-11de-9252-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{f72be70c-2105-11de-9397-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{f7a71b3f-2036-11de-95eb-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{FB4EE~1
Status: Locked to the Windows API!

Path: C:\System Volume Information\{151a37d0-1f6f-11de-b1be-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{40ee286c-260f-11de-90fb-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{509c581a-1d86-11de-b578-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{509c586d-1d86-11de-b578-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{509c58b3-1d86-11de-b578-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{9c62e92e-1d15-11de-b24e-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\Windows\WindowsUpdate.log
Status: Allocation size mismatch (API: 1839104, Raw: 1830912)

Path: C:\Program Files\Spyware Doctor\KDSInterface.txt
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: C:\Program Files\Spyware Doctor\SDNetPlugin.txt
Status: Allocation size mismatch (API: 8, Raw: 0)

Path: C:\Windows\System32\gxvxccounter
Status: Invisible to the Windows API!

Path: C:\Windows\System32\gxvxcwkpbxiqpiftbyvfovrsuhveqjxgfroxp.dll
Status: Invisible to the Windows API!

Path: C:\Windows\Temp\HPSLPS000.log
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: C:\ProgramData\Pure Networks\Log\logfile.nmapp_exe.txt
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: C:\ProgramData\Pure Networks\Log\logfile.nmctxth_exe.txt
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: C:\ProgramData\Pure Networks\Log\logfile.nmsrvc_exe.txt
Status: Allocation size mismatch (API: 32768, Raw: 16384)

Path: C:\ProgramData\Pure Networks\Log\Gateway-00-22-6B-50-C5-74.txt
Status: Allocation size mismatch (API: 24, Raw: 0)

Path: C:\Windows\System32\drivers\gxvxctmwdyfkqxbaipvmwwvmiscxapupfcbpe.sys
Status: Invisible to the Windows API!

Path: C:\Windows\System32\wfp\wfpdiag.etl
Status: Allocation size mismatch (API: 65536, Raw: 0)

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.debugmfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_bfff6c932d60651e.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.20.microsoft.msxml2_6bd6b9abf345378f_4.20.9849.0_none_a6e7a8e20e9863b4.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.91_none_58b1a5ca663317c4.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_8550c6b5d18a9128.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.91_none_5c400d5e63e93b68.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.762_none_7b33aa7d218504d2.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9818.0_none_b7e811947b297f6d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_dcc7eae99ad0d9cf.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.debugcrt_1fc8b3b9a1e18e3b_9.0.30729.1_none_bb1f6aa1308c35eb.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.91_none_588445e3d272feb1.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.1.0.0_none_6c030d6fdc86522c.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.1_none_e29d1181971ae11e.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.762_none_8dd7dea5d5a7a18a.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.1_none_81c25f21d3d46d84.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_8a14c0566bec5b24.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2r_6bd6b9abf345378f_4.1.0.0_none_3658456fda6654f6.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.20.microsoft.msxml2_6bd6b9abf345378f_4.20.9848.0_none_a6e6a8980e994a5d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9848.0_none_b7e811287b298060.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_60a5df56e60dc5df.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.762_none_abac38a907ee8801.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.1_none_818f59bf601aa775.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.91_none_db5f5c9d98cb161f.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.debugmfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_5c94f2bbe7d4aaf6.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.debugcrt_1fc8b3b9a1e18e3b_9.0.30729.1_none_61305e07e4f1bc01.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_0c178a139ee2a7ed.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.91_none_54c1279468b7b84b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.762_none_43efccf17831d131.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9870.0_none_b7e00e6c7b30b69b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.91_none_0e9c342f74fd2e58.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.91_none_d6c3f1519bae0514.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.20.microsoft.msxml2_6bd6b9abf345378f_4.20.9870.0_none_a6dea5dc0ea08098.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9849.0_none_b7e911727b2899b7.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2r_6bd6b9abf345378f_4.1.1.0_none_365945b9da656e4d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.1.microsoft.msxml2r_6bd6b9abf345378f_4.1.1.0_none_8b7b15c031cda6db.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_7dd1e0ebd6590e0b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.91_none_dc9917e997f80c63.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_e163563597edeada.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.1_none_da4695fc507e16e1.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.0.6001.18000_none_0278b57e8399bfdb\MI2095~1.MAN
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_regsql_cfg_b03f5f7f11d50a3a_6.0.6000.16720_none_7c654fdc62654993\ASPNET~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_regsql_cfg_b03f5f7f11d50a3a_6.0.6000.20883_none_659d66807c078e86\ASPNET~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_regsql_cfg_b03f5f7f11d50a3a_6.0.6001.18111_none_7c40349262b75634\ASPNET~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_regsql_cfg_b03f5f7f11d50a3a_6.0.6001.22230_none_6574a52e7c5ccf47\ASPNET~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_uninstallsqlstatetem_b03f5f7f11d50a3a_6.0.6000.16720_none_04c87b54ba4ac535\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_uninstallsqlstatetem_b03f5f7f11d50a3a_6.0.6000.20883_none_ee0091f8d3ed0a28\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_uninstallsqlstatetem_b03f5f7f11d50a3a_6.0.6001.18111_none_04a3600aba9cd1d6\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_uninstallsqlstatetem_b03f5f7f11d50a3a_6.0.6001.22230_none_edd7d0a6d4424ae9\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4f196f15369ae496\APPCON~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4f196f15369ae496\APPSET~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4f196f15369ae496\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4f196f15369ae496\DEBUGA~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4f196f15369ae496\DEFINE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4f196f15369ae496\EDITAP~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4f196f15369ae496\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4f196f15369ae496\SMTPSE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.20883_none_385185b9503d2989\APPCON~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.20883_none_385185b9503d2989\APPSET~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.20883_none_385185b9503d2989\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.20883_none_385185b9503d2989\DEBUGA~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.20883_none_385185b9503d2989\DEFINE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.20883_none_385185b9503d2989\EDITAP~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.20883_none_385185b9503d2989\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.20883_none_385185b9503d2989\SMTPSE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4ef453cb36ecf137\APPCON~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4ef453cb36ecf137\APPSET~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4ef453cb36ecf137\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4ef453cb36ecf137\DEBUGA~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4ef453cb36ecf137\DEFINE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4ef453cb36ecf137\EDITAP~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4ef453cb36ecf137\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4ef453cb36ecf137\SMTPSE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.22230_none_3828c46750926a4a\APPCON~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.22230_none_3828c46750926a4a\APPSET~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.22230_none_3828c46750926a4a\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.22230_none_3828c46750926a4a\DEBUGA~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.22230_none_3828c46750926a4a\DEFINE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.22230_none_3828c46750926a4a\EDITAP~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.22230_none_3828c46750926a4a\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.22230_none_3828c46750926a4a\SMTPSE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6000.16720_none_4ef4fbb8699d6b09\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6000.16720_none_4ef4fbb8699d6b09\DEFINE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6000.16720_none_4ef4fbb8699d6b09\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6000.20883_none_382d125c833faffc\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6000.20883_none_382d125c833faffc\DEFINE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6000.20883_none_382d125c833faffc\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6001.18111_none_4ecfe06e69ef77aa\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6001.18111_none_4ecfe06e69ef77aa\DEFINE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6001.18111_none_4ecfe06e69ef77aa\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6000.16720_none_950a4e2fda3ee0ba\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6000.16720_none_950a4e2fda3ee0ba\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6000.20883_none_7e4264d3f3e125ad\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6000.20883_none_7e4264d3f3e125ad\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6001.18111_none_94e532e5da90ed5b\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6001.18111_none_94e532e5da90ed5b\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6001.22230_none_7e19a381f436666e\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6001.22230_none_7e19a381f436666e\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4cb2b120b7498755\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4cb2b120b7498755\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6000.20883_none_35eac7c4d0ebcc48\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6000.20883_none_35eac7c4d0ebcc48\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4c8d95d6b79b93f6\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4c8d95d6b79b93f6\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6001.22230_none_35c20672d1410d09\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6001.22230_none_35c20672d1410d09\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.16720_none_7325c867d7281910\CHOOSE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.16720_none_7325c867d7281910\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.16720_none_7325c867d7281910\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.20883_none_5c5ddf0bf0ca5e03\CHOOSE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.20883_none_5c5ddf0bf0ca5e03\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.20883_none_5c5ddf0bf0ca5e03\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6001.18111_none_7300ad1dd77a25b1\CHOOSE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6001.18111_none_7300ad1dd77a25b1\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6001.18111_none_7300ad1dd77a25b1\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_secur_res_b03f5f7f11d50a3a_6.0.6000.16720_none_c39efe8a3f927437\SETUPA~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_secur_res_b03f5f7f11d50a3a_6.0.6000.20883_none_acd7152e5934b92a\SETUPA~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_secur_res_b03f5f7f11d50a3a_6.0.6001.18111_none_c379e3403fe480d8\SETUPA~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_secur_res_b03f5f7f11d50a3a_6.0.6001.22230_none_acae53dc5989f9eb\SETUPA~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_users_res_b03f5f7f11d50a3a_6.0.6000.16720_none_b103fb905f6db0d9\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_users_res_b03f5f7f11d50a3a_6.0.6000.20883_none_9a3c1234790ff5cc\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_users_res_b03f5f7f11d50a3a_6.0.6001.18111_none_b0dee0465fbfbd7a\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webmintrust_config_b03f5f7f11d50a3a_6.0.6000.16720_none_e2c358ab062e054b\WEB_MI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webmintrust_config_b03f5f7f11d50a3a_6.0.6000.20883_none_cbfb6f4f1fd04a3e\WEB_MI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webmintrust_config_b03f5f7f11d50a3a_6.0.6001.18111_none_e29e3d61068011ec\WEB_MI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webmintrust_config_b03f5f7f11d50a3a_6.0.6001.22230_none_cbd2adfd20258aff\WEB_MI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_web_config_b03f5f7f11d50a3a_6.0.6000.16720_none_9e3e9a071d8dacdd\WEBCON~1.DEF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_web_config_b03f5f7f11d50a3a_6.0.6000.20883_none_8776b0ab372ff1d0\WEBCON~1.DEF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-config_files_.._gacutil_exe_config_31bf3856ad364e35_6.0.6000.16720_none_9b01a5fdd9371aff\GACUTI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-config_files_.._gacutil_exe_config_31bf3856ad364e35_6.0.6000.20883_none_9b4d641ef282ae74\GACUTI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-config_files_.._gacutil_exe_config_31bf3856ad364e35_6.0.6001.18111_none_9cf3b4d9d654a956\GACUTI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-config_files_.._gacutil_exe_config_31bf3856ad364e35_6.0.6001.22230_none_9d66b182ef8367ab\GACUTI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6001.22230_none_5c351db9f11f9ec4\CHOOSE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6001.22230_none_5c351db9f11f9ec4\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6001.22230_none_5c351db9f11f9ec4\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_roles_b03f5f7f11d50a3a_6.0.6001.18111_none_75c874a9a137a5f0\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_users_res_b03f5f7f11d50a3a_6.0.6001.22230_none_9a1350e27965368d\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webevent_sqlprov_b03f5f7f11d50a3a_6.0.6001.18111_none_a335242e0936a3fd\INSTAL~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webevent_sqlprov_b03f5f7f11d50a3a_6.0.6001.18111_none_a335242e0936a3fd\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_web_config_b03f5f7f11d50a3a_6.0.6001.18000_none_9e18955f1de08635\WEBCON~1.DEF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-clr_ilasm_exe_b03f5f7f11d50a3a_6.0.6001.18111_none_03110f538dcda3f4\ILASME~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-mscoree_dll_31bf3856ad364e35_6.0.6001.18000_none_b55ffc255629a804\$$DeleteMe.mscoree.dll.01c9afbef160e520.0000
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-mscorsvw_exe_b03f5f7f11d50a3a_6.0.6001.18000_none_1ff6260de878daa7\$$DeleteMe.mscorsvw.exe.01c9afbef57f6640.0001
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_policy.1.2.microsof..op.security.azroles_31bf3856ad364e35_6.0.6000.16386_none_ea83414c2e75b887\Microsoft.Interop.Security.AzRoles.config
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_regasm_b03f5f7f11d50a3a_6.0.6000.16720_none_173a294b153205b9\REGASM~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_regasm_b03f5f7f11d50a3a_6.0.6000.20883_none_00723fef2ed44aac\REGASM~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_regasm_b03f5f7f11d50a3a_6.0.6001.18000_none_171424a31584df11\REGASM~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_regasm_b03f5f7f11d50a3a_6.0.6001.18111_none_17150e011584125a\REGASM~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_regasm_b03f5f7f11d50a3a_6.0.6001.22230_none_00497e9d2f298b6d\REGASM~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_regsvcs_b03f5f7f11d50a3a_6.0.6000.16720_none_ea5553f167a4fe69\REGSVC~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_regsvcs_b03f5f7f11d50a3a_6.0.6000.20883_none_d38d6a958147435c\REGSVC~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_regsvcs_b03f5f7f11d50a3a_6.0.6001.18000_none_ea2f4f4967f7d7c1\REGSVC~1.CON
Status: Locked to the Windows API!

Path: CProcesses
-------------------
Path: System
PID: 4 Status: Locked to the Windows API!

Path: C:\Windows\System32\audiodg.exe
PID: 1276 Status: Locked to the Windows API!

SSDT
-------------------
#: 072 Function Name: NtCreateProcess
Status: Hooked by "C:\Windows\system32\drivers\PCTCore.sys" at address 0x879cf240

#: 073 Function Name: NtCreateProcessEx
Status: Hooked by "C:\Windows\system32\drivers\PCTCore.sys" at address 0x879cf432

#: 334 Function Name: NtTerminateProcess
Status: Hooked by "C:\Windows\system32\drivers\PCTCore.sys" at address 0x879ceef0

#: 383 Function Name: NtCreateUserProcess
Status: Hooked by "C:\Windows\system32\drivers\PCTCore.sys" at address 0x879cf63a

Stealth Objects
-------------------
Object: Hidden Module [Name: winlogon.exe]
Process: svchost.exe (PID: 1160) Address: 0x021e0000 Size: 323584

Object: Hidden Module [Name: winlogon.exe]
Process: svchost.exe (PID: 1160) Address: 0x024f0000 Size: 323584

Object: Hidden Module [Name: tquery.dll]
Process: svchost.exe (PID: 1160) Address: 0x6c490000 Size: 1589248

Object: Hidden Module [Name: WinMgmtR.dll]
Process: svchost.exe (PID: 1160) Address: 0x70f80000 Size: 8192

Object: Hidden Module [Name: profsvc.dll]
Process: svchost.exe (PID: 1160) Address: 0x73cc0000 Size: 163840

Object: Hidden Module [Name: wevtapi.dll]
Process: svchost.exe (PID: 1160) Address: 0x75260000 Size: 258048

Object: Hidden Module [Name: imageres.dll]
Process: Explorer.EXE (PID: 2004) Address: 0x651e0000 Size: 15822848

Object: Hidden Module [Name: sprtmessage.dll]
Process: sprtcmd.exe (PID: 2604) Address: 0x019b0000 Size: 77824

Object: Hidden Module [Name: SupportSoft.Agent.Sprocket.dll]
Process: sprtcmd.exe (PID: 2604) Address: 0x04470000 Size: 28672

Object: Hidden Module [Name: SupportSoft.Agent.Sprocket.SupportMessage.dll]
Process: sprtcmd.exe (PID: 2604) Address: 0x04450000 Size: 36864

Object: Hidden Code [ETHREAD: 0x83a2b5c8]
Process: System Address: 0x88666fe0 Size: -

Object: Hidden Code [ETHREAD: 0x83a6f020]
Process: System Address: 0x8abb9718 Size: -

Object: Hidden Code [ETHREAD: 0x83a6fd78]
Process: System Address: 0x83a6ff6c Size: -

Object: Hidden Code [ETHREAD: 0x83a6f828]
Process: System Address: 0x83a6fa1c Size: -

Object: Hidden Code [ETHREAD: 0x83a6f580]
Process: System Address: 0x83a6f774 Size: -

Object: Hidden Code [ETHREAD: 0x83a6f2d8]
Process: System Address: 0xa8490aa0 Size: -

Object: Hidden Code [ETHREAD: 0x8678c020]
Process: System Address: 0x94871ea8 Size: -

Object: Hidden Code [ETHREAD: 0x86819b18]
Process: System Address: 0xb4aad8b0 Size: -

Object: Hidden Code [ETHREAD: 0xacffa220]
Process: System Address: 0xad88ffe0 Size: -

Hidden Services
-------------------
Service Name: gxvxcserv.sys
Image Path: C:\Windows\system32\drivers\gxvxctmwdyfkqxbaipvmwwvmiscxapupfcbpe.sys

Edited by Beryla, 19 April 2009 - 09:45 PM.


#6 rigel

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Posted 19 April 2009 - 09:47 PM

Let's do one thing and then rerun rootrepeal. Let's flush system restore first.

Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Now rerun rootrepeal. Post the new log.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 Beryla

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  • Local time:06:48 AM

Posted 19 April 2009 - 11:58 PM

ROOTREPEAL © AD, 2007-2008
==================================================
Scan Time: 2009/04/20 00:22
Program Version: Version 1.2.3.0
Windows Version: Windows Vista SP1
==================================================

Drivers
-------------------
Name: dump_iaStor.sys
Image Path: C:\Windows\System32\Drivers\dump_iaStor.sys
Address: 0x8D520000 Size: 778240 File Visible: No
Status: -

Name: gxvxctmwdyfkqxbaipvmwwvmiscxapupfcbpe.sys
Image Path: C:\Windows\system32\drivers\gxvxctmwdyfkqxbaipvmwwvmiscxapupfcbpe.sys
Address: 0x8D124000 Size: 53248 File Visible: -
Status: Hidden from Windows API!

Name: rootrepeal.sys
Image Path: C:\Windows\system32\drivers\rootrepeal.sys
Address: 0xAB985000 Size: 45056 File Visible: No
Status: -

Hidden/Locked Files
-------------------
Path: C:\hiberfil.sys
Status: Locked to the Windows API!

Path: C:\System Volume Information\{f2588025-2d4c-11de-99ad-001c23f8f9da}{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
Status: Locked to the Windows API!

Path: C:\Program Files\Spyware Doctor\KDSInterface.txt
Status: Allocation size mismatch (API: 4096, Raw: 0)

Path: C:\Windows\System32\gxvxccounter
Status: Invisible to the Windows API!

Path: C:\Windows\System32\gxvxcwkpbxiqpiftbyvfovrsuhveqjxgfroxp.dll
Status: Invisible to the Windows API!

Path: C:\Windows\System32\settings.dat
Status: Size mismatch (API: 8, Raw: 0)

Path: C:\Windows\System32\drivers\gxvxctmwdyfkqxbaipvmwwvmiscxapupfcbpe.sys
Status: Invisible to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.debugmfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_bfff6c932d60651e.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.20.microsoft.msxml2_6bd6b9abf345378f_4.20.9849.0_none_a6e7a8e20e9863b4.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.91_none_58b1a5ca663317c4.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_8550c6b5d18a9128.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.91_none_5c400d5e63e93b68.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.762_none_7b33aa7d218504d2.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9818.0_none_b7e811947b297f6d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_dcc7eae99ad0d9cf.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.debugcrt_1fc8b3b9a1e18e3b_9.0.30729.1_none_bb1f6aa1308c35eb.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_11ecb0ab9b2caf3c.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.91_none_588445e3d272feb1.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.1.0.0_none_6c030d6fdc86522c.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.1_none_e29d1181971ae11e.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.762_none_8dd7dea5d5a7a18a.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.1_none_81c25f21d3d46d84.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_8a14c0566bec5b24.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2r_6bd6b9abf345378f_4.1.0.0_none_3658456fda6654f6.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.20.microsoft.msxml2_6bd6b9abf345378f_4.20.9848.0_none_a6e6a8980e994a5d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_9193a620671dde41.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9848.0_none_b7e811287b298060.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_60a5df56e60dc5df.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.openmp_1fc8b3b9a1e18e3b_8.0.50727.762_none_abac38a907ee8801.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.1_none_818f59bf601aa775.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.91_none_db5f5c9d98cb161f.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.debugmfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_5c94f2bbe7d4aaf6.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.debugcrt_1fc8b3b9a1e18e3b_9.0.30729.1_none_61305e07e4f1bc01.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.762_none_0c178a139ee2a7ed.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.91_none_54c1279468b7b84b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.762_none_43efccf17831d131.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9870.0_none_b7e00e6c7b30b69b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.91_none_0e9c342f74fd2e58.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.91_none_d6c3f1519bae0514.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.20.microsoft.msxml2_6bd6b9abf345378f_4.20.9870.0_none_a6dea5dc0ea08098.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.8.0.microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.762_none_8e053e8c6967ba9d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2_6bd6b9abf345378f_4.20.9849.0_none_b7e911727b2899b7.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.msxml2r_6bd6b9abf345378f_4.1.1.0_none_365945b9da656e4d.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.4.1.microsoft.msxml2r_6bd6b9abf345378f_4.1.1.0_none_8b7b15c031cda6db.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_policy.9.0.microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.1_none_7dd1e0ebd6590e0b.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.91_none_dc9917e997f80c63.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.1_none_e163563597edeada.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\Catalogs\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.1_none_da4695fc507e16e1.cat
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_microsoft-windows-m..-downlevelmanifests_31bf3856ad364e35_6.0.6001.18000_none_0278b57e8399bfdb\MI2095~1.MAN
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_regsql_cfg_b03f5f7f11d50a3a_6.0.6000.16720_none_7c654fdc62654993\ASPNET~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_regsql_cfg_b03f5f7f11d50a3a_6.0.6000.20883_none_659d66807c078e86\ASPNET~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_regsql_cfg_b03f5f7f11d50a3a_6.0.6001.18111_none_7c40349262b75634\ASPNET~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_regsql_cfg_b03f5f7f11d50a3a_6.0.6001.22230_none_6574a52e7c5ccf47\ASPNET~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_uninstallsqlstatetem_b03f5f7f11d50a3a_6.0.6000.16720_none_04c87b54ba4ac535\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_uninstallsqlstatetem_b03f5f7f11d50a3a_6.0.6000.20883_none_ee0091f8d3ed0a28\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_uninstallsqlstatetem_b03f5f7f11d50a3a_6.0.6001.18111_none_04a3600aba9cd1d6\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_uninstallsqlstatetem_b03f5f7f11d50a3a_6.0.6001.22230_none_edd7d0a6d4424ae9\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4f196f15369ae496\APPCON~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4f196f15369ae496\APPSET~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4f196f15369ae496\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4f196f15369ae496\DEBUGA~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4f196f15369ae496\DEFINE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4f196f15369ae496\EDITAP~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4f196f15369ae496\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4f196f15369ae496\SMTPSE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.20883_none_385185b9503d2989\APPCON~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.20883_none_385185b9503d2989\APPSET~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.20883_none_385185b9503d2989\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.20883_none_385185b9503d2989\DEBUGA~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.20883_none_385185b9503d2989\DEFINE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.20883_none_385185b9503d2989\EDITAP~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.20883_none_385185b9503d2989\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6000.20883_none_385185b9503d2989\SMTPSE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4ef453cb36ecf137\APPCON~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4ef453cb36ecf137\APPSET~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4ef453cb36ecf137\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4ef453cb36ecf137\DEBUGA~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4ef453cb36ecf137\DEFINE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4ef453cb36ecf137\EDITAP~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4ef453cb36ecf137\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4ef453cb36ecf137\SMTPSE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.22230_none_3828c46750926a4a\APPCON~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.22230_none_3828c46750926a4a\APPSET~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.22230_none_3828c46750926a4a\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.22230_none_3828c46750926a4a\DEBUGA~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.22230_none_3828c46750926a4a\DEFINE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.22230_none_3828c46750926a4a\EDITAP~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.22230_none_3828c46750926a4a\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appcfg_res_b03f5f7f11d50a3a_6.0.6001.22230_none_3828c46750926a4a\SMTPSE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6000.16720_none_4ef4fbb8699d6b09\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6000.16720_none_4ef4fbb8699d6b09\DEFINE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6000.16720_none_4ef4fbb8699d6b09\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6000.20883_none_382d125c833faffc\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6000.20883_none_382d125c833faffc\DEFINE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6000.20883_none_382d125c833faffc\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6001.18111_none_4ecfe06e69ef77aa\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6001.18111_none_4ecfe06e69ef77aa\DEFINE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_appconfig_b03f5f7f11d50a3a_6.0.6001.18111_none_4ecfe06e69ef77aa\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6000.16720_none_950a4e2fda3ee0ba\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6000.16720_none_950a4e2fda3ee0ba\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6000.20883_none_7e4264d3f3e125ad\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6000.20883_none_7e4264d3f3e125ad\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6001.18111_none_94e532e5da90ed5b\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6001.18111_none_94e532e5da90ed5b\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6001.22230_none_7e19a381f436666e\CREATE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_permissions_b03f5f7f11d50a3a_6.0.6001.22230_none_7e19a381f436666e\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4cb2b120b7498755\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6000.16720_none_4cb2b120b7498755\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6000.20883_none_35eac7c4d0ebcc48\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6000.20883_none_35eac7c4d0ebcc48\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4c8d95d6b79b93f6\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6001.18111_none_4c8d95d6b79b93f6\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6001.22230_none_35c20672d1410d09\CREATE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_perm_res_b03f5f7f11d50a3a_6.0.6001.22230_none_35c20672d1410d09\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.16720_none_7325c867d7281910\CHOOSE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.16720_none_7325c867d7281910\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.16720_none_7325c867d7281910\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.20883_none_5c5ddf0bf0ca5e03\CHOOSE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.20883_none_5c5ddf0bf0ca5e03\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6000.20883_none_5c5ddf0bf0ca5e03\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6001.18111_none_7300ad1dd77a25b1\CHOOSE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6001.18111_none_7300ad1dd77a25b1\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6001.18111_none_7300ad1dd77a25b1\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_secur_res_b03f5f7f11d50a3a_6.0.6000.16720_none_c39efe8a3f927437\SETUPA~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_secur_res_b03f5f7f11d50a3a_6.0.6000.20883_none_acd7152e5934b92a\SETUPA~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_secur_res_b03f5f7f11d50a3a_6.0.6001.18111_none_c379e3403fe480d8\SETUPA~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_secur_res_b03f5f7f11d50a3a_6.0.6001.22230_none_acae53dc5989f9eb\SETUPA~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_users_res_b03f5f7f11d50a3a_6.0.6000.16720_none_b103fb905f6db0d9\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_users_res_b03f5f7f11d50a3a_6.0.6000.20883_none_9a3c1234790ff5cc\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_users_res_b03f5f7f11d50a3a_6.0.6001.18111_none_b0dee0465fbfbd7a\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webmintrust_config_b03f5f7f11d50a3a_6.0.6000.16720_none_e2c358ab062e054b\WEB_MI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webmintrust_config_b03f5f7f11d50a3a_6.0.6000.20883_none_cbfb6f4f1fd04a3e\WEB_MI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webmintrust_config_b03f5f7f11d50a3a_6.0.6001.18111_none_e29e3d61068011ec\WEB_MI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webmintrust_config_b03f5f7f11d50a3a_6.0.6001.22230_none_cbd2adfd20258aff\WEB_MI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_web_config_b03f5f7f11d50a3a_6.0.6000.16720_none_9e3e9a071d8dacdd\WEBCON~1.DEF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_web_config_b03f5f7f11d50a3a_6.0.6000.20883_none_8776b0ab372ff1d0\WEBCON~1.DEF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-config_files_.._gacutil_exe_config_31bf3856ad364e35_6.0.6000.16720_none_9b01a5fdd9371aff\GACUTI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-config_files_.._gacutil_exe_config_31bf3856ad364e35_6.0.6000.20883_none_9b4d641ef282ae74\GACUTI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-config_files_.._gacutil_exe_config_31bf3856ad364e35_6.0.6001.18111_none_9cf3b4d9d654a956\GACUTI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-config_files_.._gacutil_exe_config_31bf3856ad364e35_6.0.6001.22230_none_9d66b182ef8367ab\GACUTI~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6001.22230_none_5c351db9f11f9ec4\CHOOSE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6001.22230_none_5c351db9f11f9ec4\MANAGE~1.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_providers_b03f5f7f11d50a3a_6.0.6001.22230_none_5c351db9f11f9ec4\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_roles_b03f5f7f11d50a3a_6.0.6001.18111_none_75c874a9a137a5f0\MANAGE~2.ASP
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_users_res_b03f5f7f11d50a3a_6.0.6001.22230_none_9a1350e27965368d\MANAGE~1.RES
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webevent_sqlprov_b03f5f7f11d50a3a_6.0.6001.18111_none_a335242e0936a3fd\INSTAL~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webevent_sqlprov_b03f5f7f11d50a3a_6.0.6001.18111_none_a335242e0936a3fd\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_web_config_b03f5f7f11d50a3a_6.0.6001.18000_none_9e18955f1de08635\WEBCON~1.DEF
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-clr_ilasm_exe_b03f5f7f11d50a3a_6.0.6001.18111_none_03110f538dcda3f4\ILASME~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-mscoree_dll_31bf3856ad364e35_6.0.6001.18000_none_b55ffc255629a804\$$DeleteMe.mscoree.dll.01c9afbef160e520.0000
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-mscorsvw_exe_b03f5f7f11d50a3a_6.0.6001.18000_none_1ff6260de878daa7\$$DeleteMe.mscorsvw.exe.01c9afbef57f6640.0001
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_policy.1.2.microsof..op.security.azroles_31bf3856ad364e35_6.0.6000.16386_none_ea83414c2e75b887\Microsoft.Interop.Security.AzRoles.config
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_regasm_b03f5f7f11d50a3a_6.0.6000.16720_none_173a294b153205b9\REGASM~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_regasm_b03f5f7f11d50a3a_6.0.6000.20883_none_00723fef2ed44aac\REGASM~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_regasm_b03f5f7f11d50a3a_6.0.6001.18000_none_171424a31584df11\REGASM~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_regasm_b03f5f7f11d50a3a_6.0.6001.18111_none_17150e011584125a\REGASM~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_regasm_b03f5f7f11d50a3a_6.0.6001.22230_none_00497e9d2f298b6d\REGASM~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_regsvcs_b03f5f7f11d50a3a_6.0.6000.16720_none_ea5553f167a4fe69\REGSVC~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_regsvcs_b03f5f7f11d50a3a_6.0.6000.20883_none_d38d6a958147435c\REGSVC~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_regsvcs_b03f5f7f11d50a3a_6.0.6001.18000_none_ea2f4f4967f7d7c1\REGSVC~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-clr_ilasm_exe_b03f5f7f11d50a3a_6.0.6000.16720_none_03362a9d8d7b9753\ILASME~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-clr_ilasm_exe_b03f5f7f11d50a3a_6.0.6000.20883_none_ec6e4141a71ddc46\ILASME~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-clr_ilasm_exe_b03f5f7f11d50a3a_6.0.6001.18000_none_031025f58dce70ab\ILASME~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wpf-system.speech_31bf3856ad364e35_6.0.6000.16708_none_7fdeb5cb1f6006f4\SYSTEM~1.DLL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_wpf-system.speech_31bf3856ad364e35_6.0.6000.20864_none_802371e638b1e908\SYSTEM~1.DLL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-msbuild_targetfiles_b03f5f7f11d50a3a_6.0.6000.16720_none_8d57832b7d03f5e1\MICROS~3.TAR
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-msbuild_targetfiles_b03f5f7f11d50a3a_6.0.6000.16720_none_8d57832b7d03f5e1\MICROS~2.TAR
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-msbuild_targetfiles_b03f5f7f11d50a3a_6.0.6000.20883_none_768f99cf96a63ad4\MICROS~3.TAR
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-msbuild_targetfiles_b03f5f7f11d50a3a_6.0.6000.20883_none_768f99cf96a63ad4\MICROS~2.TAR
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-msbuild_targetfiles_b03f5f7f11d50a3a_6.0.6001.18111_none_8d3267e17d560282\MICROS~3.TAR
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-msbuild_targetfiles_b03f5f7f11d50a3a_6.0.6001.18111_none_8d3267e17d560282\MICROS~2.TAR
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-msbuild_targetfiles_b03f5f7f11d50a3a_6.0.6001.22230_none_7666d87d96fb7b95\MICROS~3.TAR
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-msbuild_targetfiles_b03f5f7f11d50a3a_6.0.6001.22230_none_7666d87d96fb7b95\MICROS~2.TAR
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webevent_sqlprov_b03f5f7f11d50a3a_6.0.6001.22230_none_8c6994ca22dc1d10\INSTAL~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webevent_sqlprov_b03f5f7f11d50a3a_6.0.6001.22230_none_8c6994ca22dc1d10\UNINST~1.SQL
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webmedtrust_config_b03f5f7f11d50a3a_6.0.6000.16720_none_2c88b9b71ca44e71\WEB_ME~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webmedtrust_config_b03f5f7f11d50a3a_6.0.6000.20883_none_15c0d05b36469364\WEB_ME~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webmedtrust_config_b03f5f7f11d50a3a_6.0.6001.18111_none_2c639e6d1cf65b12\WEB_ME~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webmedtrust_config_b03f5f7f11d50a3a_6.0.6001.22230_none_15980f09369bd425\WEB_ME~1.CON
Status: Locked to the Windows API!

Path: C:\Windows\winsxs\x86_netfx-aspnet_webadmin_roles_b03f5f7f11d50a3a_6.0.6001.22230_none_5efce545badd1f03\MANAGE~2.ASPPSSDT
-------------------
#: 072 Function Name: NtCreateProcess
Status: Hooked by "C:\Windows\system32\drivers\PCTCore.sys" at address 0x879cf240

#: 073 Function Name: NtCreateProcessEx
Status: Hooked by "C:\Windows\system32\drivers\PCTCore.sys" at address 0x879cf432

#: 334 Function Name: NtTerminateProcess
Status: Hooked by "C:\Windows\system32\drivers\PCTCore.sys" at address 0x879ceef0

#: 383 Function Name: NtCreateUserProcess
Status: Hooked by "C:\Windows\system32\drivers\PCTCore.sys" at address 0x879cf63a

Stealth Objects
-------------------
Object: Hidden Module [Name: winlogon.exe]
Process: svchost.exe (PID: 1160) Address: 0x021e0000 Size: 323584

Object: Hidden Module [Name: winlogon.exe]
Process: svchost.exe (PID: 1160) Address: 0x024f0000 Size: 323584

Object: Hidden Module [Name: tquery.dll]
Process: svchost.exe (PID: 1160) Address: 0x6c490000 Size: 1589248

Object: Hidden Module [Name: WinMgmtR.dll]
Process: svchost.exe (PID: 1160) Address: 0x70f80000 Size: 8192

Object: Hidden Module [Name: profsvc.dll]
Process: svchost.exe (PID: 1160) Address: 0x73cc0000 Size: 163840

Object: Hidden Module [Name: wevtapi.dll]
Process: svchost.exe (PID: 1160) Address: 0x75260000 Size: 258048

Object: Hidden Module [Name: sprtmessage.dll]
Process: sprtcmd.exe (PID: 2604) Address: 0x019b0000 Size: 77824

Object: Hidden Module [Name: SupportSoft.Agent.Sprocket.dll]
Process: sprtcmd.exe (PID: 2604) Address: 0x04470000 Size: 28672

Object: Hidden Module [Name: SupportSoft.Agent.Sprocket.SupportMessage.dll]
Process: sprtcmd.exe (PID: 2604) Address: 0x04450000 Size: 36864

Object: Hidden Code [ETHREAD: 0x83a2b5c8]
Process: System Address: 0x88666fe0 Size: -

Object: Hidden Code [ETHREAD: 0x83a6f020]
Process: System Address: 0x8abb9718 Size: -

Object: Hidden Code [ETHREAD: 0x83a6fd78]
Process: System Address: 0x83a6ff6c Size: -

Object: Hidden Code [ETHREAD: 0x83a6f828]
Process: System Address: 0x83a6fa1c Size: -

Object: Hidden Code [ETHREAD: 0x83a6f580]
Process: System Address: 0x83a6f774 Size: -

Object: Hidden Code [ETHREAD: 0x83a6f2d8]
Process: System Address: 0xa8490aa0 Size: -

Object: Hidden Code [ETHREAD: 0x8678c020]
Process: System Address: 0x94871ea8 Size: -

Object: Hidden Code [ETHREAD: 0xacffa220]
Process: System Address: 0xad88ffe0 Size: -

Hidden Services
-------------------
Service Name: gxvxcserv.sys
Image Path: C:\Windows\system32\drivers\gxvxctmwdyfkqxbaipvmwwvmiscxapupfcbpe.sys

#8 rigel

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Posted 20 April 2009 - 08:37 AM

Our next step...

1st - update Malwarebytes. Do not run it yet...

Rerun Rootrepeal. After the scan completes, go to the files tab and find these files:

Path: C:\Windows\System32\gxvxccounter
Status: Invisible to the Windows API!

Path: C:\Windows\System32\gxvxcwkpbxiqpiftbyvfovrsuhveqjxgfroxp.dll
Status: Invisible to the Windows API!

Path: C:\Windows\System32\drivers\gxvxctmwdyfkqxbaipvmwwvmiscxapupfcbpe.sys
Status: Invisible to the Windows API!


Then use your mouse to highlight it in the Rootrepeal window.
Next right mouse click on it and select *wipe file* option only then immediately reboot the computer.

Rerun Malwarebytes in full mode. - Let me know if you need any help with these steps.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 Beryla

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Posted 20 April 2009 - 09:39 AM

Good Morning BC, First off thank you so much for your help. I tried to updat the malware program but it still isnt responding. I will run the root program and do the next steps and get right back to you. Thanks, Beryla

#10 Beryla

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Posted 20 April 2009 - 11:10 AM

Hi BC, Took care of your last instructions. I am finally able to run malewarebytes(running as I speak)I was not able to update the program.It said to check connection just as before. I should be ready for the next steps soon. Thanks, Beryla

#11 Beryla

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Posted 20 April 2009 - 04:48 PM

Hi BC, Ran Malwarebytes and got rid of all sorts of nasty stuff. Reran it a few more times and it gets a clean result. Is there anything else that you yhink I need. I can post another scan if you need. Just let me know. Thank you so much. Beryla

#12 rigel

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Posted 20 April 2009 - 08:49 PM

Let's run two more scans to check for leftovers.

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.
next, please update and rerun malwarebytes. Post the fresh log.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#13 Beryla

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Posted 21 April 2009 - 12:19 AM

Hi Bc, Having a problem getting rebooted in safe mode. It hangs and doesnt finish the process. Please advise. Thanks, Beryla

#14 rigel

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Posted 21 April 2009 - 06:24 AM

Will Windows start in normal mode?

Please perform a scan with Eset Onlinescan (NOD32).
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista Users be sure to run Internet Explorer as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
  • You will see the Terms of Use. Tick the check-box in front of YES, I accept the Terms of Use
  • Now click Start.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?" (OnlineScanner.cab)".
  • Answer Yes to install and download the ActiveX controls that allows the scan to run.
  • Click Start. (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, check: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan to start the online scan. (this could take some time to complete)[/color]
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software. Just close the window.
  • Now click Start > Run... > type: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad.
  • Copy and paste the log results in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn\ them back on after you are finished.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#15 BobLurnerburn

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Posted 21 April 2009 - 03:44 PM

I had gxvxcserv.sys also. Please read my other posts on it in the other thread here.

One thing I didn't see mentioned here - when you are working on the problem physically unplug your Internet connection. It is my understanding that they can cloak TCP connections so they can be connected and you will not see it (eg. netstat).

I do know that during my "fight" there was initially some odd things happening - as if someone was preempting my every move. That stopped when I yanked the connection out of the laptop and switched off the wireless interface.

Good luck! These people are beneath contempt.

Bob




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