Posted 19 April 2009 - 11:50 AM
A friend of mine had viruses/spyware on his computer that, along with other things, changed his welcome screen to the classic windows logon. Well, I cleaned the system for him but the welcome screen is not back. I check in the user accounts in the control panel and the check boxes are set in the "uses windows welcome screen" and "fast user switching". The system shows clean from malwarebytes, kapersky, bitdefender and mcaffee but still no welcome screen on startup. Just the classic prompt for username and password.
Any ideas on what to look for next? Is there aservice needed for the welcome screen or perhaps a file that is missing that it needs?
Thanks for the help!!