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dns server settings will not change


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8 replies to this topic

#1 Trish81

Trish81

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Posted 19 April 2009 - 11:27 AM

Hi, im experiencing problems updating my AVG anti-virus software, im getting a message 'connection to update server failed'. Ive searched online and came across LowYAT.net forum, someone on there advised to download hijackthis and send the log file to a forum.expert. I've copied the contents of the log file below, can you please assist me. Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:05:40, on 19/04/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Lexmark 4300 Series\lxcemon.exe
C:\Program Files\Lexmark 4300 Series\ezprint.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Activ Software\Activdriver\ActivControl2.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\O2\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\lxcecoms.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\AVG\AVG8\avgui.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.co.uk/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.3.1.15.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [LXCECATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCEtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [lxcemon.exe] "C:\Program Files\Lexmark 4300 Series\lxcemon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 4300 Series\ezprint.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [ActivControl] C:\Program Files\Activ Software\Activdriver\ActivControl2.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [O2] "C:\Program Files\O2\bin\sprtcmd.exe" /P O2
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [C:\WINDOWS\system32\kdjkz.exe] C:\WINDOWS\system32\kdjkz.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.3.1.15.dll/206 (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {29710C4C-4F0F-4A36-8312-CB5614829804} (DriverDetectiveNonMembers.nonmembers) - http://www.drivershq.com/files/cab/nonmemb...etective-nm.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1145390910468
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{3851BED7-6632-4933-B4A4-375AB9CEF696}: NameServer = 85.255.112.16;85.255.112.79
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: McAfee Application Installer Cleanup (0016201240147130) (0016201240147130mcinstcleanup) - McAfee, Inc. - C:\DOCUME~1\Trish\LOCALS~1\Temp\001620~1.EXE
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: lxce_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxcecoms.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SupportSoft Sprocket Service (O2) (sprtsvc_O2) - SupportSoft, Inc. - C:\Program Files\O2\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe

--
End of file - 13083 bytes


thanks

Trish.

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#2 Farbar

Farbar

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Posted 19 April 2009 - 02:06 PM

Hi Trish,

Welcome to BC HijackThis forum. I am farbar. I am going to assist you with your problem.

Please refrain from making any changes to your system (updating Windows, installing applications, removing files, etc.) from now on as it might prolong handling your log and make the job for both of us more difficult.

I see from the log you are using a registry cleaner. It is even scheduled to run. Here at BC we do not recommend using registry cleaners as it might irreversibly damage your computer.

Removal Instructions

You computer is at least infected with an Trojan DNS-Changer and there is a trace of MyWebSearch adware.
  • Please open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below (if present):

    R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [C:\WINDOWS\system32\kdjkz.exe] C:\WINDOWS\system32\kdjkz.exe
    O17 - HKLM\System\CCS\Services\Tcpip\..\{3851BED7-6632-4933-B4A4-375AB9CEF696}: NameServer = 85.255.112.16;85.255.112.79



    Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.

  • Reboot your computer now.

  • Please download Malwarebytes' Anti-Malware from MajorGeeks
    • Double Click mbam-setup.exe to install the application.
    • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    • If an update is found, it will download and install the latest version.
    • Once the program has loaded, select "Perform Quick Scan", then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the MBAM log.
    Extra Note:
    If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.


  • Please download random's system information tool (RSIT) by random/random from here and save it to your desktop.
    • Double click on RSIT.exe to run RSIT.
    • Set the list of files/folders created to 3 Months and click Continue at the disclaimer screen.
    • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized).

      Note 1: If you have difficulty finding the logs, the logs are in this folder: C:\rsit

      Note 2: The tool takes not more than one minute to scan the system.
Please include in your next reply:
  • The log of MBAM.
  • The RSIT logs.
  • Any comment or feedback about how it went.
You might want to save this page on your favorites, so you can find it again when you return.

#3 Trish81

Trish81
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Posted 20 April 2009 - 12:54 PM

Hi farbar thanks for that, it worked, my avg anti-virus is now updating. :thumbup2:

ive uploaded the log files you requested.




thanks again.

Trish.

Attached Files



#4 Farbar

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Posted 20 April 2009 - 01:46 PM

Well done Trish. :thumbup2:

Your log(s) show that you are using so called peer-to-peer or file-sharing programs. These programs allow to share files between users as the name(s) suggest. In today's world the cyber crime has come to an enormous dimension and any means is used to infect personal computers to make use of their stored data or machine power for further propagation of the malware files. A popular means is the use of file-sharing tools as a tremendous amount of prospective victims can be reached through it.

It is therefore possible to be infected by downloading manipulated files via peer-to-peer tools and thus suggested to be used with intense care. Some further readings on this subject, along the included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."


Removal Instructions
  • I see on the log My Way Search Assistant is installed on your computer:

    This program is known to be bundled with adware/spyware. You may read more about My Way Search Assistant here:
    http://www.bleepingcomputer.com/uninstall/...-Assistant.html

    To uninstall My Way Search Assistant:

    Click "start" on the taskbar and then click on the "Control Panel" icon.
    Please doubleclick the "Add or Remove Programs" icon.
    A list of programs installed will be "populated" this may take a bit of time.
    If they exist, uninstall the following by clicking on the following entries and selecting "remove":

    My Way Search Assistant


    Also remove the folder in bold:C:\Program Files\MyWay

  • Optional:Viewpoint Manager is considered as foistware instead of malware since it is installed without users approval but doesn't spy or do anything "bad". This changed from what we know in 2006 read this article:

    http://www.clickz.com/news/article.php/3561546

    I suggest you uninstall the following program via Add or Remove Programs if your are using it:

    Viewpoint, Viewpoint Manager, Viewpoint Media Player.

    If you uninstalled it also remove the folder in bold: C:\Program Files\Viewpoint

  • Please open HiJackThis and choose do a system scan only. Check the boxes next to ONLY the entries listed below (if present):

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.co.uk/myway
    O4 - HKLM\..\Run: [C:\WINDOWS\system32\kdjkz.exe] C:\WINDOWS\system32\kdjkz.exe


    Now close all windows other than HiJackThis, including browsers, so that nothing other than HijackThis is open, then click Fix Checked. A box will pop up asking you if you wish to fix the selected items. Please choose YES. Once it has fixed them, please exit/close HijackThis.

  • Go to start > Run copy/paste the following line in the run box and click OK.

    sc delete eeCtrl

  • Your Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system. Please follow these steps to remove older version Java components and update:
    • Download the latest version of Java Runtime Environment (JRE) Version 6 and save it to your desktop.
    • Look for "Java Runtime Environment (JRE)" JRE 6 Update 13.
    • Click the Download button to the right.
    • Select your Platform: "Windows".
    • Select your Language: "Multi-language".
    • Read the License Agreement, and then check the box that says: "Accept License Agreement".
    • Click Continue and the page will refresh.
    • Under Required Files, check the box for Windows Offline Installation, click the link below it and save the file to your desktop.
    • Close any programs you may have running - especially your web browser.
    • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
    • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
    • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
    • Repeat as many times as necessary to remove each Java versions.
    • Reboot your computer once all Java components are removed.
    • Then from your desktop double-click on jre-6u13-windows-i586-p.exe to install the newest version.
    -- If using Windows Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
    -- If you choose to update via the Java applet in Control Panel, uncheck the option to install the Toolbar unless you want it.
    -- The uninstaller incorporated in this release removes previous Updates 10 and above, but does not remove older versions, so they still need to be removed manually.


    Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. To disable the JQS service if you don't want to use it, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click Ok and reboot your computer.

  • This small application you may want to keep and use to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
    • Click Run Cleaner.
    • Close CCleaner.
  • Since your are using Messenger Plus! Live you may read this article as there are questions about it reliability and the possibility of getting infected by going to its download site: http://en.wikipedia.org/wiki/Messenger_Plus!_Live

  • Please run RSIT, set the list of Files/Folders created to 1 Months and copy/paste the content of log.txt to your reply (this time RSIT creates just one log). Tell me also how is your computer running.


#5 Trish81

Trish81
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  • Local time:03:57 AM

Posted 21 April 2009 - 02:31 PM

Hi, followed all your instructions, thanks for your help. Please see below log file as requested.


Logfile of random's system information tool 1.06 (written by random/random)
Run by Trish at 2009-04-21 20:24:30
Microsoft Windows XP Professional Service Pack 2
System drive C: has 3 GB (2%) free of 148 GB
Total RAM: 1014 MB (48% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:24:40, on 21/04/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\O2\bin\sprtsvc.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Lexmark 4300 Series\lxcemon.exe
C:\Program Files\Lexmark 4300 Series\ezprint.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\lxcecoms.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Trish\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Trish.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://g.msn.co.uk/0SEENGB/SAOS01?FORM=TOOLBR
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.search.yahoo.com/search?fr=mcafee&p=%s
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.3.1.15.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [LXCECATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCEtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [lxcemon.exe] "C:\Program Files\Lexmark 4300 Series\lxcemon.exe"
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 4300 Series\ezprint.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [NSLauncher] C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe /startup
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [O2] "C:\Program Files\O2\bin\sprtcmd.exe" /P O2
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [MessengerPlusLiveUninstall] "C:\DOCUME~1\Trish\LOCALS~1\Temp\MsgPlusUninstall.exe" /Cleanup
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Nokia.PCSync] C:\Program Files\Nokia\Nokia PC Suite 6\PcSync2.exe /NoDialog (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: Picture Motion Browser Media Check Tool.lnk = C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.3.1.15.dll/206 (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {29710C4C-4F0F-4A36-8312-CB5614829804} (DriverDetectiveNonMembers.nonmembers) - http://www.drivershq.com/files/cab/nonmemb...etective-nm.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1145390910468
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.com/files/driveragent.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: lxce_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxcecoms.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SupportSoft Sprocket Service (O2) (sprtsvc_O2) - SupportSoft, Inc. - C:\Program Files\O2\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe

--
End of file - 11182 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{39F7E362-828A-4B5A-BCAF-5B79BFDFEA60}]
BitComet Helper - C:\Program Files\BitComet\tools\BitCometBHO_1.3.1.15.dll [2009-01-16 656696]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2009-04-19 1078552]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5CA3D70E-1895-11CF-8E15-001234567890}]
DriveLetterAccess - C:\WINDOWS\system32\dla\tfswshx.dll [2005-05-31 118844]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2007-09-20 328752]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java™ Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-04-21 35840]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-04-21 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - Yahoo! Toolbar - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll [2005-08-04 343112]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ehTray"=C:\WINDOWS\ehome\ehtray.exe [2005-09-29 67584]
"igfxtray"=C:\WINDOWS\system32\igfxtray.exe [2005-10-14 94208]
"igfxhkcmd"=C:\WINDOWS\system32\hkcmd.exe [2005-10-14 77824]
"igfxpers"=C:\WINDOWS\system32\igfxpers.exe [2005-10-14 114688]
"DVDLauncher"=C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe [2005-02-23 53248]
"ISUSPM Startup"=C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe [2005-06-10 249856]
"ISUSScheduler"=C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe [2005-06-10 81920]
"RealTray"=C:\Program Files\Real\RealPlayer\RealPlay.exe [2006-01-18 26112]
"NWEReboot"= []
"LXCECATS"=rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCEtime.dll,_RunDLLEntry@16 []
"lxcemon.exe"=C:\Program Files\Lexmark 4300 Series\lxcemon.exe [2005-08-02 192512]
"EzPrint"=C:\Program Files\Lexmark 4300 Series\ezprint.exe [2005-07-26 94208]
"FaxCenterServer"=C:\Program Files\Lexmark Fax Solutions\fm3032.exe [2005-07-12 299008]
"dla"=C:\WINDOWS\system32\dla\tfswctrl.exe [2005-05-31 122941]
"NeroFilterCheck"=C:\WINDOWS\system32\NeroCheck.exe [2001-07-09 155648]
"NSLauncher"=C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe [2006-11-28 2658304]
"dscactivate"=C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe [2007-11-15 16384]
"O2"=C:\Program Files\O2\bin\sprtcmd.exe /P O2 []
"DellSupportCenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]
"PCSuiteTrayApplication"=C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe [2007-03-23 227328]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2008-11-04 413696]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2008-11-20 290088]
"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2009-04-19 1932568]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-04-21 148888]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"MessengerPlusLiveUninstall"=C:\DOCUME~1\Trish\LOCALS~1\Temp\MsgPlusUninstall.exe [2009-01-31 907088]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"=C:\Program Files\DellSupport\DSAgnt.exe [2007-03-15 460784]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2004-08-10 15360]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"=C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe [2005-09-03 94208]
"BitTorrent"=C:\Program Files\BitTorrent\bittorrent.exe --force_start_minimized []
"DellSupportCenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-08-13 206064]
"Uniblue RegistryBooster 2"=C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S []
"updateMgr"=C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_9 -reboot 1 []
"msnmsgr"=C:\Program Files\Windows Live\Messenger\msnmsgr.exe [2007-10-18 5724184]

C:\Documents and Settings\Trish\Start Menu\Programs\Startup
Picture Motion Browser Media Check Tool.lnk - C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\avgrsstarter]
C:\WINDOWS\system32\avgrsstx.dll [2009-04-19 10520]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2005-10-14 135168]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2007-03-15 236928]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"InstallVisualStyle"=C:\WINDOWS\Resources\Themes\Royale\Royale.msstyles
"InstallTheme"=C:\WINDOWS\Resources\Themes\Royale.theme

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL"
"C:\Program Files\AOL 9.0\waol.exe"="C:\Program Files\AOL 9.0\waol.exe:*:Enabled:AOL"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\StubInstaller.exe"="C:\StubInstaller.exe:*:Enabled:LimeWire swarmed installer"
"C:\Program Files\LimeWire\LimeWire.exe"="C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire"
"C:\Program Files\BitComet\BitComet.exe"="C:\Program Files\BitComet\BitComet.exe:*:Enabled:BitComet - a BitTorrent Client"
"C:\Program Files\SymplisIT\DriverMagic\DriverMagic.exe"="C:\Program Files\SymplisIT\DriverMagic\DriverMagic.exe:*:Enabled:DriverMagic Utilities"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Kontiki\KService.exe"="C:\Program Files\Kontiki\KService.exe:*:Enabled:Delivery Manager Service"
"C:\Program Files\BitTorrent\bittorrent.exe"="C:\Program Files\BitTorrent\bittorrent.exe:*:Enabled:BitTorrent"
"C:\Program Files\O2\bin\wificfg.exe"="C:\Program Files\O2\bin\wificfg.exe:*:Enabled:sprtcmd.exe"
"C:\Program Files\O2\agent\bin\bcont.exe"="C:\Program Files\O2\agent\bin\bcont.exe:*:Enabled:bcont.exe"
"C:\Program Files\Common Files\supportsoft\bin\ssrc.exe"="C:\Program Files\Common Files\supportsoft\bin\ssrc.exe:*:Enabled:ssrc.exe"
"C:\Program Files\O2\agent\bin\bcont_nm.exe"="C:\Program Files\O2\agent\bin\bcont_nm.exe:*:Enabled:bcont_nm.exe"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
"C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"
"C:\Program Files\AVG\AVG8\avgnsx.exe"="C:\Program Files\AVG\AVG8\avgnsx.exe:*:Enabled:avgnsx.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe"="C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL"
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe"="C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL"
"C:\Program Files\AOL 9.0\waol.exe"="C:\Program Files\AOL 9.0\waol.exe:*:Enabled:AOL"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe"="C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\Program Files\Windows Live\Messenger\livecall.exe"="C:\Program Files\Windows Live\Messenger\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
shell\AutoRun\command - E:\setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{ce5147ae-c69a-11dc-a2e5-001320bcebcf}]
shell\AutoRun\command - E:\LaunchU3.exe -a


======List of files/folders created in the last 1 months======

2009-04-21 20:19:42 ----D---- C:\Program Files\CCleaner
2009-04-21 20:12:26 ----D---- C:\WINDOWS\LastGood
2009-04-21 20:12:16 ----D---- C:\Documents and Settings\Trish\Application Data\MSNInstaller
2009-04-21 20:08:08 ----A---- C:\WINDOWS\system32\javaws.exe
2009-04-21 20:08:08 ----A---- C:\WINDOWS\system32\javaw.exe
2009-04-21 20:08:08 ----A---- C:\WINDOWS\system32\java.exe
2009-04-21 20:08:08 ----A---- C:\WINDOWS\system32\deploytk.dll
2009-04-20 18:48:11 ----D---- C:\rsit
2009-04-20 17:49:24 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-04-20 17:43:11 ----HD---- C:\$AVG8.VAULT$
2009-04-19 17:04:12 ----D---- C:\Program Files\Trend Micro
2009-04-19 14:59:31 ----A---- C:\WINDOWS\system32\avgrsstx.dll
2009-04-19 14:59:01 ----D---- C:\Program Files\AVG
2009-04-19 14:18:42 ----D---- C:\Program Files\Common Files\McAfee
2009-04-19 14:17:05 ----D---- C:\Documents and Settings\All Users\Application Data\McAfee

======List of files/folders modified in the last 1 months======

2009-04-21 20:23:49 ----D---- C:\Program Files\Mozilla Firefox
2009-04-21 20:22:38 ----D---- C:\WINDOWS\Temp
2009-04-21 20:19:42 ----RD---- C:\Program Files
2009-04-21 20:13:35 ----D---- C:\Program Files\MSN
2009-04-21 20:13:34 ----D---- C:\WINDOWS
2009-04-21 20:12:27 ----HD---- C:\WINDOWS\inf
2009-04-21 20:11:30 ----D---- C:\Program Files\Messenger Plus! Live
2009-04-21 20:08:12 ----SHD---- C:\WINDOWS\Installer
2009-04-21 20:08:08 ----D---- C:\WINDOWS\system32
2009-04-21 20:07:51 ----D---- C:\Program Files\Java
2009-04-21 20:06:53 ----D---- C:\Program Files\Lx_cats
2009-04-21 20:06:51 ----D---- C:\WINDOWS\Registration
2009-04-21 20:06:24 ----D---- C:\WINDOWS\system32\CatRoot2
2009-04-21 20:04:43 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-04-21 20:03:24 ----D---- C:\Program Files\Common Files
2009-04-21 19:52:03 ----HD---- C:\WINDOWS\$hf_mig$
2009-04-21 19:48:18 ----D---- C:\WINDOWS\system32\CatRoot
2009-04-21 19:46:16 ----D---- C:\Documents and Settings\All Users\Application Data\Viewpoint
2009-04-20 19:53:21 ----D---- C:\Program Files\Windows Live Toolbar
2009-04-20 19:51:06 ----D---- C:\WINDOWS\WinSxS
2009-04-20 19:51:05 ----D---- C:\Program Files\Activ Software
2009-04-20 19:43:45 ----DC---- C:\WINDOWS\system32\DRVSTORE
2009-04-20 19:43:45 ----D---- C:\WINDOWS\system32\drivers
2009-04-20 19:42:49 ----D---- C:\WINDOWS\occache
2009-04-20 19:42:37 ----D---- C:\WINDOWS\Prefetch
2009-04-20 19:41:30 ----D---- C:\Program Files\DivX
2009-04-20 19:39:00 ----D---- C:\Program Files\Corel
2009-04-20 19:37:47 ----D---- C:\Program Files\Common Files\Adobe
2009-04-20 19:07:58 ----D---- C:\Documents and Settings\All Users\Application Data\each new axis love
2009-04-20 18:56:46 ----D---- C:\Downloads
2009-04-20 17:48:50 ----D---- C:\Program Files\BitComet
2009-04-19 18:57:27 ----D---- C:\Documents and Settings\Trish\Application Data\LimeWire
2009-04-19 14:59:01 ----D---- C:\Documents and Settings\All Users\Application Data\avg8
2009-04-19 14:49:53 ----RSHD---- C:\WINDOWS\system32\dllcache
2009-04-19 14:05:35 ----SD---- C:\WINDOWS\Tasks
2009-04-05 15:43:17 ----A---- C:\WINDOWS\NeroDigital.ini
2009-04-02 21:28:38 ----D---- C:\WINDOWS\system32\Restore
2009-03-29 16:13:54 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AvgLdx86;AVG Free AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2009-04-19 325640]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2009-04-19 27656]
R1 AvgTdiX;AVG Free8 Network Redirector; C:\WINDOWS\System32\Drivers\avgtdix.sys [2009-04-19 108552]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2004-08-10 36096]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2004-08-03 14848]
R1 sscdbhk5;sscdbhk5; C:\WINDOWS\system32\drivers\sscdbhk5.sys [2005-05-13 5627]
R1 ssrtln;ssrtln; C:\WINDOWS\system32\drivers\ssrtln.sys [2005-05-13 23545]
R2 ASCTRM;ASCTRM; C:\WINDOWS\system32\drivers\ASCTRM.sys [2006-01-18 8552]
R2 drvnddm;drvnddm; C:\WINDOWS\system32\drivers\drvnddm.sys [2005-04-21 40544]
R2 dsunidrv;DellSupport UniDriver; C:\WINDOWS\system32\DRIVERS\dsunidrv.sys [2007-02-25 5376]
R2 tfsnboio;tfsnboio; C:\WINDOWS\system32\dla\tfsnboio.sys [2005-05-31 25725]
R2 tfsncofs;tfsncofs; C:\WINDOWS\system32\dla\tfsncofs.sys [2005-05-31 34845]
R2 tfsndrct;tfsndrct; C:\WINDOWS\system32\dla\tfsndrct.sys [2005-05-31 4125]
R2 tfsndres;tfsndres; C:\WINDOWS\system32\dla\tfsndres.sys [2005-05-31 2241]
R2 tfsnifs;tfsnifs; C:\WINDOWS\system32\dla\tfsnifs.sys [2005-05-31 86876]
R2 tfsnopio;tfsnopio; C:\WINDOWS\system32\dla\tfsnopio.sys [2005-05-31 15069]
R2 tfsnpool;tfsnpool; C:\WINDOWS\system32\dla\tfsnpool.sys [2005-05-31 6365]
R2 tfsnudf;tfsnudf; C:\WINDOWS\system32\dla\tfsnudf.sys [2005-05-31 98716]
R2 tfsnudfa;tfsnudfa; C:\WINDOWS\system32\dla\tfsnudfa.sys [2005-05-31 100605]
R3 DSproct;DSproct; \??\C:\Program Files\DellSupport\GTAction\triggers\DSproct.sys []
R3 E100B;Intel® PRO Network Connection Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2006-01-12 163328]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys [2008-04-17 15464]
R3 hcwPP2;Hauppauge WinTV PVR PCI II ([23|25|26]xxx); C:\WINDOWS\system32\DRIVERS\hcwPP2.sys [2005-09-22 148608]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2004-08-12 137728]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2001-08-17 9600]
R3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\ialmnt5.sys [2005-10-14 1302812]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 STHDA;SigmaTel High Definition Audio CODEC; C:\WINDOWS\system32\drivers\sthda.sys [2005-11-16 1047816]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2004-08-04 31616]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2004-08-10 26624]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-04 57600]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-04 25856]
R3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-04 26496]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-04 20480]
S1 InCDPass;InCDPass; C:\WINDOWS\system32\drivers\InCDPass.sys []
S1 InCDRm;InCD Reader; C:\WINDOWS\system32\drivers\InCDRm.sys []
S3 ActivHidSerMini;Promethean Serial Board Driver; C:\WINDOWS\system32\DRIVERS\activhidsermini.sys [2007-09-12 54016]
S3 CCDECODE;Closed Caption Decoder; C:\WINDOWS\system32\DRIVERS\CCDECODE.sys [2004-08-04 17024]
S3 k750bus;Sony Ericsson 750 driver (WDM); C:\WINDOWS\system32\drivers\k750bus.sys []
S3 k750mdfl;Sony Ericsson 750 USB WMC Modem Filter; C:\WINDOWS\system32\drivers\k750mdfl.sys []
S3 k750mdm;Sony Ericsson 750 USB WMC Modem Drivers; C:\WINDOWS\system32\drivers\k750mdm.sys []
S3 k750mgmt;Sony Ericsson 750 USB WMC Device Management Drivers; C:\WINDOWS\system32\drivers\k750mgmt.sys []
S3 k750obex;Sony Ericsson 750 USB WMC OBEX Interface Drivers; C:\WINDOWS\system32\drivers\k750obex.sys []
S3 MHNDRV;MHN driver; C:\WINDOWS\system32\DRIVERS\mhndrv.sys [2004-08-10 11008]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\WINDOWS\system32\drivers\MSTEE.sys [2004-08-03 5504]
S3 NABTSFEC;NABTS/FEC VBI Codec; C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys [2004-08-04 85376]
S3 NAL;Nal Service ; \??\C:\WINDOWS\system32\Drivers\iqvw32.sys []
S3 NdisIP;Microsoft TV/Video Connection; C:\WINDOWS\system32\DRIVERS\NdisIP.sys [2004-08-04 10880]
S3 Ndisprot;ArcNet NDIS Protocol Driver; \??\C:\WINDOWS\system32\drivers\Ndisprot.sys []
S3 nmwcd;Nokia USB Phone Parent; C:\WINDOWS\system32\drivers\nmwcd.sys [2007-02-22 137216]
S3 nmwcdc;Nokia USB Generic; C:\WINDOWS\system32\drivers\nmwcdc.sys [2007-02-22 8320]
S3 nmwcdcj;Nokia USB Port; C:\WINDOWS\system32\drivers\nmwcdcj.sys [2007-02-22 12288]
S3 nmwcdcm;Nokia USB Modem; C:\WINDOWS\system32\drivers\nmwcdcm.sys [2007-02-22 12288]
S3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-08-03 1897408]
S3 Pcouffin;Low level access layer for CD devices; C:\WINDOWS\system32\drivers\Pcouffin.sys []
S3 prmvmouse;Promethean HID Mouse Service; C:\WINDOWS\system32\DRIVERS\activmouse.sys []
S3 SLIP;BDA Slip De-Framer; C:\WINDOWS\system32\DRIVERS\SLIP.sys [2004-08-04 11136]
S3 SONYPVU1;Sony USB Filter Driver (SONYPVU1); C:\WINDOWS\system32\DRIVERS\SONYPVU1.SYS [2001-08-17 7552]
S3 streamip;BDA IPSink; C:\WINDOWS\system32\DRIVERS\StreamIP.sys [2004-08-04 15360]
S3 TVICHW32;TVICHW32; \??\C:\WINDOWS\system32\DRIVERS\TVICHW32.SYS []
S3 USBAAPL;Apple Mobile USB Driver; C:\WINDOWS\System32\Drivers\usbaapl.sys [2008-11-07 32000]
S3 vaxscsi;vaxscsi; C:\WINDOWS\system32\drivers\vaxscsi.sys []
S3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\drivers\wanatw.sys []
S3 WpdUsb;WpdUsb; C:\WINDOWS\System32\Drivers\wpdusb.sys [2006-10-18 38528]
S3 WSTCODEC;World Standard Teletext Codec; C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS [2004-08-04 19328]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-15 82688]
S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2004-08-04 42368]
S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2004-08-04 44928]
S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2004-08-04 42752]
S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2004-08-04 43008]
S4 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2001-08-17 13952]
S4 InCDFs;InCD File System; C:\WINDOWS\system32\drivers\InCDFs.sys []
S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2004-08-04 41088]
S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2004-08-04 42240]
S4 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2004-08-10 12032]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-11-07 132424]
R2 avg8wd;AVG Free8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2009-04-19 298264]
R2 ehRecvr;Media Center Receiver Service; C:\WINDOWS\eHome\ehRecvr.exe [2006-10-09 237568]
R2 ehSched;Media Center Scheduler Service; C:\WINDOWS\eHome\ehSched.exe [2005-08-05 102912]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-04-21 152984]
R2 McrdSvc;Media Center Extender Service; C:\WINDOWS\ehome\mcrdsvc.exe [2005-08-05 99328]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE [2003-06-20 322120]
R2 sprtsvc_dellsupportcenter;SupportSoft Sprocket Service (dellsupportcenter); C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2008-08-13 201968]
R2 sprtsvc_O2;SupportSoft Sprocket Service (O2); C:\Program Files\O2\bin\sprtsvc.exe [2007-06-05 202280]
R2 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2004-08-10 14336]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2008-11-20 536872]
R3 lxce_device;lxce_device; C:\WINDOWS\system32\lxcecoms.exe [2005-07-06 471040]
R3 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\Windows Live\Messenger\usnsvc.exe [2007-10-18 98328]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2004-08-10 267776]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
S3 DSBrokerService;DSBrokerService; C:\Program Files\DellSupport\brkrsvc.exe [2007-03-07 76848]
S3 getPlus® Helper;getPlus® Helper; C:\Program Files\NOS\bin\getPlus_HelperSvc.exe [2008-12-01 33752]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [2005-04-04 69632]
S3 MHN;MHN; C:\WINDOWS\System32\svchost.exe [2004-08-10 14336]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 ServiceLayer;ServiceLayer; C:\Program Files\PC Connectivity Solution\ServiceLayer.exe [2007-03-26 292864]
S3 SupportSoft RemoteAssist;SupportSoft RemoteAssist; C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe [2007-07-27 382320]
S3 WLSetupSvc;Windows Live Setup Service; C:\Program Files\Windows Live\installer\WLSetupSvc.exe [2007-10-25 266240]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]

-----------------EOF-----------------


Since you asked, my pc is ok but could run a bit faster, after turning it on it takes about 1minute to load then takes a while to open internet browser, i use firefox but also internet explorer for logging on through work secure gateway. Any ideas why its taking so long to load?


thanks

Trish.

#6 Farbar

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Posted 21 April 2009 - 03:48 PM

Lets run ComboFix for a final clean up then I'll tell you about the boot time.


Download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Information on A/V control HERE)
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

#7 Trish81

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Posted 24 April 2009 - 01:43 PM

Hi, i've run combo fix and have attached the log file as requested.

Should i uninstall the anti malware software and other exe. programs i've installed from your instructions or is it ok to keep them on my pc for future use?



thanks

Trish. :thumbup2:

Attached Files



#8 Farbar

Farbar

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Posted 24 April 2009 - 04:14 PM

Everything looks good Trish :thumbup2:

Go to start > run and copy and paste or type next command in the field then hit enter:

ComboFix /u

Note: There's a space between Combofix and /

This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.

It also makes a clean Restore Point and flashes all the old restore points in order to prevent possible reinfection from an old one through system restore.

The first reboot might be a little slow, the next one will be faster.

You my keep MBAM but remove the rest of the fixes we used. They get updated and if needed in the future you can download the latest version.

Optional Recommendations:
  • Your log looks clean. But your computer is still very much susceptible in particular to hacking and intrusion from outside. If you are not behind a router I strongly advise you to install a firewall before surfing. The windows firewall is not good enough. The Windows firewall provides protection from outside threats as long as the malware is not on your system. When the malware gets to your computer Windows firewall is no more effective. You find more information on firewalls below.
    Click for more information on:Understanding and Using Firewalls

    There are several good free programs available like:

    Sunbelt-Kerio
    (Note: You install the Sunbelt trial version but after the trial period it will revert back to free version.)

    Online Armor Free edition

  • Make sure you install all the security updates for Windows, Internet explorer & Microsoft Office.
    Whenever a security problem in its software is found, Microsoft will usually create a patch for it to that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC. Windows XP Service Pack 2 is now outdated. Microsoft has released Service Pack 3 which has more features and is more secure than Service Pack 2.

    In order to update Windows go to Start -> All Programs -> Windows Update wait the page to be loaded, then press Custom button. Windows searches your computer and gives you possible updates.

    Prior to installing SP3 it is better to disable your antivirus and enable it after SP3 is installed.


  • I recommend using Site Advisor for safe surfing. It is a free extension both for Internet Explorer and Firefox. When you search a site it gives you an indication of how safe a site is.

  • I recommend installing this small application for safe surfing: Javacoolsİ SpywareBlaster
    SpywareBlaster will add a large list of programs and sites into your Internet Explorer and Firefox settings and that will protect you from running and downloading known malicious programs. Update it manually (if you use the free version) once in 2-3 weeks and enable the restriction.
Please let me know Combofix uninstalled properly.

Happy surfing!

#9 Farbar

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Posted 29 April 2009 - 12:50 PM

This thread will now be closed.

If you need this topic reopened, please send me a PM and I will reopen it for you. Include the address of this thread in your request.

If you should have a new issue, please start a new topic.




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