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Infected with Trojan.Agent, Trash.gen and Rootkit.Agent


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2 replies to this topic

#1 mookmook

mookmook

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  • Local time:07:43 PM

Posted 19 April 2009 - 10:30 AM

Hello-

My Malwarebytes Antimalware scan shows these infections:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bf (Trojan.Agent)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\bk (Trojan.Agent)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\iu (Trojan.Agent)
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Settings\mu (Trojan.Agent)
C:\Documents and Settings\MH\Local Settings\Temp\dgankqeo.dat (Rootkit.Agent)

My Avira scan shows: Trash.gen

Both programs say that these infections are locked and will be removed when I restart the computer, but they are still there when I recheck. I've tried turning off system restore, but this doesn't seem to make a difference. I've run SuperAntispyware, Adaware, SpywareBlaster, and CCcleaner, but nothing gets rid of them.
Please help!

Here's the DDS.txt:


DDS (Ver_09-03-16.01) - NTFSx86
Run by MH at 11:11:16.46 on Sun 04/19/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.542 [GMT -4:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated)
FW: Online Armor Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\Program Files\TuneUp Utilities 2004\WinStylerThemeSvc.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Tall Emu\Online Armor\oasrv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\Nhksrv.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Tall Emu\Online Armor\oacat.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\System32\wbem\unsecapp.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\DELLMMKB.EXE
C:\Program Files\Vista Drive Icon\DrvIcon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Netropa\OSD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Tall Emu\Online Armor\oaui.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\tbctray.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\RamBooster 2.0\Rambooster.exe
C:\Program Files\Tall Emu\Online Armor\oahlp.exe
C:\Program Files\PeerGuardian2\pg2.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Jetico\BestCrypt\BCResident.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\MH\Desktop\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = 127.0.0.1;*.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat

7.0\activex\AcroIEHelper.dll
BHO: : {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: {c5a5de93-6756-4714-98d8-1512f2975776} - c:\windows\system32\BORLNDM.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program

files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe"
uRun: [RamBooster] "c:\program files\rambooster 2.0\Rambooster.exe"
uRun: [PeerGuardian] c:\program files\peerguardian2\pg2.exe
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\daemon.exe" -autorun
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [DellTouch] c:\windows\DELLMMKB.EXE
mRun: [BCWipeTM Startup] "c:\program files\jetico\bestcrypt\BCWipeTM.exe" startup
mRun: [nwiz] "nwiz.exe" /install
mRun: [MsgCenterExe] "c:\program files\common files\real\update_ob\RealOneMessageCenter.exe" -osboot
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [DrvIcon] c:\program files\vista drive icon\DrvIcon.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [@OnlineArmor GUI] "c:\program files\tall emu\online armor\oaui.exe"
mRun: [combofix] c:\windows\system32\cf27730.exe /c c:\combofix\Combobatch.bat
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRun: [TraySantaCruz] c:\windows\system32\tbctray.exe
mRunOnce: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat

7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\bestcr~1.lnk - c:\program files\jetico\bestcrypt\BestCrypt.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\newapp~1.lnk - c:\shootthemessenger.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql

server\80\tools\binn\sqlmangr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\winzip~1.lnk - c:\program files\winzip\WZQKPICK.EXE
uPolicies-explorer: <NO NAME> =
IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - c:\program files\pokerstars\PokerStarsUpdate.exe
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} -

c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
TCP: {D702883F-53D5-4E37-A759-E65835FBFE7F} = 207.172.3.8,207.172.3.9
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
SEH: OA Shell Helper: {4f07da45-8170-4859-9b5f-037ef2970034} - c:\progra~1\tallem~1\online~1\oaevent.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\mh\applic~1\mozilla\firefox\profiles\yvb6gm2a.default\
FF - prefs.js: browser.search.selectedEngine - DAEMON Search
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\program files\daemon tools toolbar\firefoxdtt\components\DTToolbarFF.dll
FF - component: c:\program files\siber systems\ai roboform\firefox\components\rfproxy_19.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-18 64160]
R0 peodjuwd;peodjuwd;c:\windows\system32\drivers\peodjuwd.sys [2001-8-18 23424]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-4-16 11608]
R1 BC_BFish;BC_BFish;c:\windows\system32\drivers\bc_bfish.sys [2002-8-16 12747]
R1 BC_DES;BC_DES;c:\windows\system32\drivers\bc_des.sys [2002-8-16 18023]
R1 BC_Gost;BC_Gost;c:\windows\system32\drivers\bc_gost.sys [2002-8-16 8121]
R1 BC_RIJN;BC_RIJN;c:\windows\system32\drivers\bc_rijn.sys [2002-8-16 33369]
R1 BC_TFISH;BC_TFISH;c:\windows\system32\drivers\bc_tfish.sys [2002-8-16 19243]
R1 bcbus;BestCrypt bus driver;c:\windows\system32\drivers\bcbus.sys [2002-8-16 29524]
R1 fsh;fsh;c:\windows\system32\drivers\fsh.sys [2002-8-16 8448]
R1 OADevice;OADriver;c:\windows\system32\drivers\OADriver.sys [2009-4-16 178376]
R1 OAmon;OAmon;c:\windows\system32\drivers\OAmon.sys [2009-4-16 30920]
R1 OAnet;OAnet;c:\windows\system32\drivers\OAnet.sys [2009-4-16 28872]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-3-23 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-3-23 72944]
R1 SAVRKBootTasks;Boot Tasks Driver;c:\windows\system32\SAVRKBootTasks.sys [2009-4-17 18816]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-4-16 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-4-16 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-4-16 55640]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 951632]
R2 Nhksrv;Netropa NHK Server;c:\windows\Nhksrv.exe [2005-3-23 28672]
R2 OAcat;Online Armor Helper Service;c:\program files\tall emu\online armor\oacat.exe [2009-4-16 1402568]
R2 SvcOnlineArmor;Online Armor;c:\program files\tall emu\online armor\oasrv.exe [2009-4-16 3321032]
R3 Ausbflt;Ausbflt;c:\windows\system32\drivers\ausbflt.sys [2006-12-1 6354]
R3 moh;moh;c:\windows\system32\drivers\moh.sys [2002-8-16 3328]
R3 Msikbd2k;DellTouch;c:\windows\system32\drivers\Msikbd2k.sys [2005-3-23 6942]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-3-23 7408]
R3 tbcspud;Santa Cruz Driver;c:\windows\system32\drivers\tbcspud.sys [2005-3-19 142336]
R3 tbcwdm;Santa Cruz WDM Driver;c:\windows\system32\drivers\tbcwdm.sys [2005-3-19 524288]
S0 cycbiefa;cycbiefa;c:\windows\system32\drivers\pzruoouy.sys --> c:\windows\system32\drivers\pzruoouy.sys [?]
S0 hwurick;hwurick;c:\windows\system32\drivers\hkgmg.sys --> c:\windows\system32\drivers\hkgmg.sys [?]
S0 wuskezr;wuskezr;c:\windows\system32\drivers\lyou.sys --> c:\windows\system32\drivers\lyou.sys [?]
S3 MEMSWEEP2;MEMSWEEP2;\??\c:\windows\system32\1e.tmp --> c:\windows\system32\1E.tmp [?]
S3 mhk;mhk;c:\windows\system32\drivers\mhk.sys [2002-8-16 6272]
S3 Oasis;Oasis;c:\windows\system32\drivers\Oasisusb.sys [2005-6-21 20944]
S3 PLCMPR5;PLCMPR5 NDIS Protocol Driver;\??\c:\windows\system32\plcmpr5.sys --> c:\windows\system32\PLCMPR5.SYS [?]
S3 PLCNDIS5;PLCNDIS5 NDIS Protocol Driver;c:\windows\system32\PLCNDIS5.SYS [2006-12-21 17280]
S4 BCSWAP;BCSWAP;c:\windows\system32\drivers\BCSwap.sys [2002-8-16 88080]
S4 RET55;RET55 NDIS Protocol Driver;\??\c:\program files\eeye digital security\blink\scanner\scanner\ret55.sys --> c:\program

files\eeye digital security\blink\scanner\scanner\RET55.sys [?]

=============== Created Last 30 ================

2009-04-19 08:29 61,440 a------- c:\windows\system32\drivers\jufbth.sys
2009-04-18 14:08 <DIR> --d----- c:\program files\SomePDF
2009-04-18 13:53 <DIR> --d----- c:\program files\Free PDF to Word Doc Converter
2009-04-18 10:17 15,688 a------- c:\windows\system32\lsdelete.exe
2009-04-18 08:17 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-04-18 08:04 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-04-18 07:41 <DIR> a-dshr-- C:\cmdcons
2009-04-18 07:39 389,120 a------- c:\windows\system32\CF27730.exe
2009-04-18 07:24 <DIR> --d----- c:\program files\Trend Micro
2009-04-17 21:59 18,816 -------- c:\windows\system32\SAVRKBootTasks.sys
2009-04-17 21:31 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-04-17 21:31 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-04-17 21:31 <DIR> --d----- c:\docume~1\mh\applic~1\SUPERAntiSpyware.com
2009-04-17 21:30 <DIR> --d----- c:\program files\Sophos
2009-04-16 22:19 <DIR> --d----- c:\docume~1\mh\applic~1\OnlineArmor
2009-04-16 22:19 <DIR> --d----- c:\docume~1\alluse~1\applic~1\OnlineArmor
2009-04-16 22:19 30,920 a------- c:\windows\system32\drivers\OAmon.sys
2009-04-16 22:19 28,872 a------- c:\windows\system32\drivers\OAnet.sys
2009-04-16 22:19 178,376 a------- c:\windows\system32\drivers\OADriver.sys
2009-04-16 22:19 <DIR> --d----- c:\program files\Tall Emu
2009-04-16 08:18 55,640 a------- c:\windows\system32\drivers\avgntflt.sys
2009-04-16 08:17 <DIR> --d----- c:\program files\Avira
2009-04-16 08:17 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira
2009-04-14 22:43 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-14 22:43 1,203,922 -c------ c:\windows\system32\dllcache\sysmain.sdb
2009-04-14 22:42 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
2009-04-14 22:42 284,160 -c------ c:\windows\system32\dllcache\pdh.dll
2009-04-14 22:42 401,408 -c------ c:\windows\system32\dllcache\rpcss.dll
2009-04-14 22:42 110,592 -c------ c:\windows\system32\dllcache\services.exe
2009-04-14 22:42 473,600 -c------ c:\windows\system32\dllcache\fastprox.dll
2009-04-14 22:42 453,120 -c------ c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-14 22:42 227,840 -c------ c:\windows\system32\dllcache\wmiprvse.exe
2009-04-14 22:42 729,088 -c------ c:\windows\system32\dllcache\lsasrv.dll
2009-04-14 22:42 714,752 -c------ c:\windows\system32\dllcache\ntdll.dll
2009-04-14 22:42 617,472 -c------ c:\windows\system32\dllcache\advapi32.dll
2009-03-29 14:21 <DIR> --d----- c:\program files\PDF Password Remover v3.0
2009-03-21 10:06 989,696 -c------ c:\windows\system32\dllcache\kernel32.dll

==================== Find3M ====================

2009-04-19 08:29 288 a------- c:\program files\qbkixxz.txt
2009-04-06 15:32 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-06 15:32 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-02-20 04:10 666,112 a------- c:\windows\system32\wininet.dll
2009-02-20 04:10 81,920 a------- c:\windows\system32\ieencode.dll
2009-02-09 08:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 08:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 08:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 08:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-07 19:02 2,066,048 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-06 07:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 07:08 2,189,056 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 06:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-03 15:59 56,832 a------- c:\windows\system32\secur32.dll
2008-10-29 21:24 47,360 a------- c:\docume~1\mh\applic~1\pcouffin.sys
2008-10-29 20:15 11,114 a------- c:\docume~1\alluse~1\applic~1\MainApp.dll
2008-01-21 23:39 135 ----h--- c:\docume~1\alluse~1\applic~1\emopts.dat
2008-01-21 23:27 857 a---h--- c:\docume~1\alluse~1\applic~1\nvopts.dat
2006-10-09 13:12 86,864 a------- c:\docume~1\mh\applic~1\GDIPFONTCACHEV1.DAT
2001-08-18 08:00 94,784 a--sh--- c:\windows\twain.dll

============= FINISH: 11:18:41.14 ===============

Attached Files



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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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Posted 04 May 2009 - 01:45 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 08 May 2009 - 01:12 AM

Due to the lack of feedback This Topic is closed.

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R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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