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TROJ Generic.dis -Can you help remove?


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3 replies to this topic

#1 cleveland88

cleveland88

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Posted 18 April 2009 - 08:39 PM

Dear AV Team,
TrendMicro found TROJ Generic.DIS in these files and is unable to remove them. I am concered about the System files..

TROJ Generic.DIS c:\program Files\blstoolbar.dll.old41
c:\System volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP792\Ao194558.dll
c:\System volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP804\A0196600.dll

Here is the DDS text.
Attached is the DDS Attached.

Can you help?
Thanks!
Cleveland
888888888888888888888888888888888888888888888888888888888888888888888888888888

DDS (Ver_09-03-16.01) - NTFSx86
Run by Dad at 21:10:13.78 on Sat 04/18/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1278.866 [GMT -4:00]

AV: Trend Micro Internet Security *On-access scanning disabled* (Updated)
FW: Trend Micro Personal Firewall *disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\AOL\1170360225\ee\AOLSoftware.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\Program Files\Common Files\Motive\MotiveBrowser.exe
C:\WINDOWS\system32\hphmon04.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\Dad.DBJ6D9C1\Local Settings\Application Data\Trend Micro\HCMS\FLock\en-US\FLMain.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\rundll32.exe
C:\DOCUME~1\DAD~1.DBJ\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061221
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
TB: {4E7BD74F-2B8D-469E-8CBD-FD60BB9AAE2E} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [TrendSecure Remote File Lock] c:\documents and settings\dad.dbj6d9c1\local settings\application data\trend

micro\hcms\flock\en-us\FLMain.exe
uRun: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\ahead\lib\NMBgMonitor.exe"
mRun: [BellSouthReportingAgent] "c:\program files\common files\motive\mccibootstrapper.exe" /url="-url=file://c:\program

files\common files\motive\reportagent.html" /browsertype=custommsie /browserpath="c:\program files\common

files\motive\MotiveBrowser.exe" /hidden
mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe
mRun: [HostManager] c:\program files\common files\aol\1170360225\ee\AOLSoftware.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.2\apps\apdproxy.exe"
mRun: [HelpCenter4.1] c:\program files\bellsouth\helpcenter40b\bin\sprtcmd.exe /P HelpCenter4.1
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb05.exe
mRun: [HPHmon04] c:\windows\system32\hphmon04.exe
mRun: [HPHUPD04] "c:\program files\hp photosmart 11\hphinstall\unipatch\hphupd04.exe"
mRun: [UfSeAgnt.exe] "c:\program files\trend micro\internet security\UfSeAgnt.exe"
mRun: [Umekeqoha] rundll32.exe "c:\windows\Yyanofivutam.dll",e
mRun: [Dsetixoxiwa] rundll32.exe "c:\windows\aruziyequ.dll",e
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mExplorerRun: [Elqq1RvGD3] c:\documents and settings\all users\application data\pyvixopc\tctilwlo.exe
uPolicies-system: DisableTaskMgr = 1 (0x1)
IE: E&xport to Microsoft Excel
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {1EF9F042-C2EB-4293-8213-474CAEEF531D} -

hxxp://www.trendsecure.com/framework/control/en-US/activex/TmHcmsX.CAB
DPF: {22E5D91F-89E6-4405-AD9C-0AF27BA6F06B} - file:///E:/components/hidinputmonitorx.ocx
DPF: {4F63D44B-6274-4D60-8AB1-CAA7116B8AF3} - file:///E:/components/A9.ocx
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} -

hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} -

hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1173540855781
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} -

hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CB50428B-657F-47DF-9B32-671F82AA73F7} - hxxp://www.photodex.com/pxplay.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: eeekp - eeekp.dll
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\dad~1.dbj\applic~1\mozilla\firefox\profiles\v84utag7.default\
FF - prefs.js: browser.startup.homepage - hxxp://online.wsj.com/home-page
FF - plugin: c:\documents and settings\dad.dbj6d9c1\application data\mozilla\plugins\npPxPlay.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - HiddenExtension: XUL Cache: {E0948050-8FDA-4775-8BA7-51C91983144E} - c:\documents and settings\dad.dbj6d9c1\local

settings\application data\{E0948050-8FDA-4775-8BA7-51C91983144E}

============= SERVICES / DRIVERS ===============

R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-11-17 192112]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-11-17 169584]
R2 ioloFileInfoList;iolo FileInfoList Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2009-2-26 712048]
R2 ioloSystemService;iolo System Service;c:\program files\iolo\common\lib\ioloServiceManager.exe [2009-2-26 712048]
R2 tmpreflt;tmpreflt;c:\windows\system32\drivers\tmpreflt.sys [2008-2-15 36368]
R3 tmcfw;Trend Micro Common Firewall Service;c:\windows\system32\drivers\TM_CFW.sys [2008-2-15 333328]
S1 {DEF85C80-216A-43ab-AF70-1665EDBE2780};{DEF85C80-216A-43ab-AF70-1665EDBE2780};\??\c:\windows\temp\5b.tmp

--> c:\windows\temp\5B.tmp [?]
S2 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2008-4-27 52240]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2004-12-13 79472]
S3 TmPfw;Trend Micro Personal Firewall;c:\progra~1\trendm~1\intern~2\TmPfw.exe [2008-4-27 488768]
S3 tmproxy;Trend Micro Proxy Service;c:\program files\trend micro\internet security\TmProxy.exe [2008-4-27 648456]
S4 navapsvc;Norton AntiVirus Auto-Protect Service;"c:\program files\norton internet security\norton antivirus\navapsvc.exe" -->

c:\program files\norton internet security\norton antivirus\navapsvc.exe [?]
S4 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-12-21

1119888]

============== File Associations ===============

JSEFile=NOTEPAD.EXE %1
regfile=NOTEPAD.EXE %1
scrfile=NOTEPAD.EXE %1
VBEFile=NOTEPAD.EXE %1
VBSFile=NOTEPAD.EXE %1

=============== Created Last 30 ================

2009-04-15 12:56 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-15 12:56 1,203,922 -------- c:\windows\system32\dllcache\sysmain.sdb
2009-04-15 12:56 215,552 -------- c:\windows\system32\dllcache\wordpad.exe
2009-04-14 17:45 151 a------- c:\windows\PhotoSnapViewer.INI
2009-03-30 22:04 69 a------- c:\windows\NeroDigital.ini
2009-03-29 19:36 <DIR> --d----- c:\program files\common files\Simple Star Shared
2009-03-21 10:06 989,696 -------- c:\windows\system32\dllcache\kernel32.dll

==================== Find3M ====================

2009-04-16 16:20 6,130 a------- c:\docume~1\dad~1.dbj\applic~1\wklnhst.dat
2009-03-25 16:37 936,288 a------- c:\windows\system32\Incinerator.dll
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-06 10:22 284,160 -------- c:\windows\system32\dllcache\pdh.dll
2009-03-02 20:18 826,368 a------- c:\windows\system32\wininet.dll
2009-03-02 20:18 826,368 a------- c:\windows\system32\dllcache\wininet.dll
2009-02-28 00:54 636,072 -------- c:\windows\system32\dllcache\iexplore.exe
2009-02-26 18:52 74,703 a------- c:\windows\system32\mfc45.dll
2009-02-21 23:08 134,656 a------- c:\windows\aruziyequ.dll
2009-02-21 22:56 41,472 a------- c:\windows\Yyanofivutam.dll
2009-02-20 06:20 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-02-20 06:20 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-02-20 01:14 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-02-17 11:31 28,672 a------- c:\windows\system32\iolobtdfg.exe
2009-02-17 11:26 8,192 a------- c:\windows\system32\smrgdf.exe
2009-02-09 08:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 08:10 729,088 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-02-09 08:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 08:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 08:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 08:10 714,752 -------- c:\windows\system32\dllcache\ntdll.dll
2009-02-09 08:10 617,472 -------- c:\windows\system32\dllcache\advapi32.dll
2009-02-09 08:10 473,600 -------- c:\windows\system32\dllcache\fastprox.dll
2009-02-09 08:10 453,120 -------- c:\windows\system32\dllcache\wmiprvsd.dll
2009-02-09 08:10 401,408 -------- c:\windows\system32\dllcache\rpcss.dll
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 07:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-02-07 19:02 2,066,048 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-07 19:02 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-02-06 07:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 07:11 110,592 -------- c:\windows\system32\dllcache\services.exe
2009-02-06 07:08 2,189,056 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 07:08 2,189,056 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-02-06 07:06 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-02-06 06:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-06 06:39 35,328 -------- c:\windows\system32\dllcache\sc.exe
2009-02-06 06:32 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-02-06 06:10 227,840 -------- c:\windows\system32\dllcache\wmiprvse.exe
2009-02-03 15:59 56,832 a------- c:\windows\system32\secur32.dll
2009-02-03 15:59 56,832 -------- c:\windows\system32\dllcache\secur32.dll
2005-08-26 10:09 331,393 a------- c:\program files\Motorola_WR850G_6.1.4_ReleaseNotes.pdf
2005-08-09 07:38 2,148,640 a------- c:\program files\Motorola_WR850G_6.1.4_UserGuide.pdf
2005-06-02 06:16 1,662,984 a------- c:\program files\WR850_6.1.4.trx
2005-04-15 15:24 527,872 a------- c:\program files\Converter.exe
2007-08-24 12:31 88 ---shr-- c:\windows\system32\433A234BEF.sys
2007-08-24 12:32 2,516 a--sh--- c:\windows\system32\KGyGaAvL.sys
2008-08-23 12:54 32,768 a--sh--- c:\windows\system32\config\systemprofile\local

settings\history\history.ie5\mshist012008082320080824\index.dat

============= FINISH: 21:10:52.21 ===============

Attached Files



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#2 extremeboy

extremeboy

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Posted 03 May 2009 - 12:52 PM

Hi

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

If you do not make a reply in 5 days, we will need to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
If you still require assistance post a new set of DDS Logs and a description of any remaining problems or symptoms you may still have please.

If for any reason you did not post a DDS log please refer to this page and in step #6 there is instructions on downloading and running DDS. IF you have any problems just let me know in your next reply or simply post a Hijackthis log.

Thanks again and we apologzie for the delay.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 extremeboy

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Posted 07 May 2009 - 03:23 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 from the last day I replied initially, the topic will need to be closed.

Thanks for understanding. :thumbup2:

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

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#4 extremeboy

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Posted 09 May 2009 - 02:40 PM

Hello.

Due to Lack of feedback, this topic is now Closed.

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal forum.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

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