I'm running a Compaq laptop. Operating sysyem is XP Pro with all updates. When I switch on the machine and enter a password as soon as the user account screen appears it entera that account showing desktop but does not load up properly so that the hourglass remains. If I leave it for a while on the user screen before trying to enter the password the user account will not work. It behaves as though it is greyed out. The laptop will start up in safe mode.
BTW, the computer has AVH antivirus (replacing Trend) and has Advanced SystemCare Pro (IOBIT) running automatically.
What should I do?
Edited by PaCarlton, 18 April 2009 - 07:12 PM.