Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

MalwareBytes and Spybot load but will not run and Google is being redirected


  • Please log in to reply
17 replies to this topic

#1 millerjr

millerjr

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey, USA
  • Local time:06:00 PM

Posted 18 April 2009 - 02:06 PM

Hello ....I'm at wits end trying to rid myself of this vile intruder. I running win xp pro sp3. I wasn't able to use
malwarebytes until I used the random renamer... It found problems and removed them. I have ad-aware anniversary
edition and it found the win32 trojan agent2....removed it and there is still a problem..... I still can't run spybot or malwarebytes ( except with the renamed shortcut and it finds nada.
Anytime I google something its' redirected and I get a warning from ad-aware resident program ( it finds the win32 trojan).
I've tried running the superANTIspyware but it won't run and the system restore is not working and my tray clock is know
displaying in military time.... All help would be greatly appreciated Jim

BC AdBot (Login to Remove)

 


#2 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:06:00 PM

Posted 18 April 2009 - 05:13 PM

Hi and welcome to BleepingComputer :thumbsup:

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 millerjr

millerjr
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey, USA
  • Local time:06:00 PM

Posted 18 April 2009 - 05:59 PM

Malwarebytes' Anti-Malware 1.36
Database version: 2002
Windows 5.1.2600 Service Pack 3

4/18/2009 6:51:58 PM
mbam-log-2009-04-18 (18-51-58).txt

Scan type: Quick Scan
Objects scanned: 68425
Time elapsed: 4 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Hello and thank you.....

Here's the malware log.... I was getting a win32trojan error, but now my symantec antivirus has found angryIP scanner virus.... Malwarebytes does run using the real shortcut and I can set a system restore point...go figure

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:06:00 PM

Posted 18 April 2009 - 07:55 PM

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 millerjr

millerjr
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey, USA
  • Local time:06:00 PM

Posted 19 April 2009 - 09:37 AM

Hello
I did the above and here's the log from superantispyware...

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/19/2009 at 10:27 AM

Application Version : 4.26.1000

Core Rules Database Version : 3852
Trace Rules Database Version: 1805

Scan type : Complete Scan
Total Scan Time : 02:12:00

Memory items scanned : 226
Memory threats detected : 0
Registry items scanned : 6943
Registry threats detected : 0
File items scanned : 65797
File threats detected : 0



Thanks again Jim

#6 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:06:00 PM

Posted 19 April 2009 - 12:31 PM

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 millerjr

millerjr
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey, USA
  • Local time:06:00 PM

Posted 19 April 2009 - 05:34 PM

I ran the DrWeb-CureIt in safe mode and here's the log:

4BEA5196.VBN;C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0A800000;Tool.AngryIpscan;Deleted.;
Setup.exe;C:\MYDOWN~1\Waves.GuitarTool.Rack.VST.DX.RTAS.v2.0-AiR;Trojan.Popuper.5092;Deleted.;
Process.exe.vir;C:\Qoobox\Quarantine\C\WINDOWS\system32;Tool.Prockill;Deleted.;
A0044753.exe;C:\System Volume Information\_restore{D6B132D9-1DF9-4E91-9049-B9CE776D8901}\RP412;Tool.Prockill;Deleted.;
A0045022.exe/data002\32788R22FWJFW\psexec.cfexe;C:\System Volume Information\_restore{D6B132D9-1DF9-4E91-9049-B9CE776D8901}\RP415\A0045022.exe/data002;Program.PsExec.171;;
data002;C:\System Volume Information\_restore{D6B132D9-1DF9-4E91-9049-B9CE776D8901}\RP415;Archive contains infected objects;;
A0045022.exe;C:\System Volume Information\_restore{D6B132D9-1DF9-4E91-9049-B9CE776D8901}\RP415;Container contains infected objects;Moved.;
A0045025.exe\SmitfraudFix\Process.exe;C:\System Volume Information\_restore{D6B132D9-1DF9-4E91-9049-B9CE776D8901}\RP415\A0045025.exe;Tool.Prockill;;
A0045025.exe\SmitfraudFix\restart.exe;C:\System Volume Information\_restore{D6B132D9-1DF9-4E91-9049-B9CE776D8901}\RP415\A0045025.exe;Tool.ShutDown.14;;
A0045025.exe;C:\System Volume Information\_restore{D6B132D9-1DF9-4E91-9049-B9CE776D8901}\RP415;Archive contains infected objects;Moved.;
A0045040.exe;C:\System Volume Information\_restore{D6B132D9-1DF9-4E91-9049-B9CE776D8901}\RP415;Tool.Prockill;Deleted.;
A0045043.exe;C:\System Volume Information\_restore{D6B132D9-1DF9-4E91-9049-B9CE776D8901}\RP415;Tool.ShutDown.14;Deleted.;
A0045089.exe;C:\System Volume Information\_restore{D6B132D9-1DF9-4E91-9049-B9CE776D8901}\RP416;Trojan.Popuper.5092;Deleted.;

#8 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:06:00 PM

Posted 19 April 2009 - 07:42 PM

Our next steps...

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

Then please update and rerun Malwarebytes in FULL mode. Post its log.

Also, please note how you computer is running after these two scans. Thanks!

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 millerjr

millerjr
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey, USA
  • Local time:06:00 PM

Posted 20 April 2009 - 07:55 AM

I'm at work right now and will run the sdfix tonight....I have a question. In your instructions you say disconnect from the internet... Do I physically disconnect ( unplug cable from router ) or just don't have any software connections

#10 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:06:00 PM

Posted 20 April 2009 - 01:46 PM

Physically unplug from your router, or the back of your computer.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 millerjr

millerjr
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey, USA
  • Local time:06:00 PM

Posted 20 April 2009 - 04:40 PM

Here's the SDFix log:


SDFix: Version 1.240
Run by JM on Mon 04/20/2009 at 04:37 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\sdfix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-20 17:33:19
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\\WINDOWS\\Network Diagnostic\\xpnetdiag.exe"="C:\\WINDOWS\\Network Diagnostic\\xpnetdiag.exe:*:Disabled:@xpsp3res.dll,-20000"
"C:\\WINDOWS\\system32\\sessmgr.exe"="C:\\WINDOWS\\system32\\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\BitComet\\BitComet.exe"="C:\\Program Files\\BitComet\\BitComet.exe:*:Disabled:BitComet - a BitTorrent Client"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

Remaining Files :



Files with Hidden Attributes :

Fri 11 Apr 2008 24 ..SH. --- "C:\WINDOWS\S920EC455.tmp"
Mon 26 Jan 2009 1,740,632 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 26 Jan 2009 5,365,592 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Thu 5 Mar 2009 2,260,480 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"

Finished!

#12 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:06:00 PM

Posted 20 April 2009 - 08:51 PM

Are you using Firefox?

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#13 millerjr

millerjr
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey, USA
  • Local time:06:00 PM

Posted 21 April 2009 - 05:57 AM

No I use ie exploreer 6.0

#14 rigel

rigel

    FD-BC


  • BC Advisor
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:06:00 PM

Posted 21 April 2009 - 06:21 AM

How is your computer running now?

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#15 millerjr

millerjr
  • Topic Starter

  • Members
  • 59 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New Jersey, USA
  • Local time:06:00 PM

Posted 21 April 2009 - 11:16 AM

I'm at work right now but will try it as soon as I get home..... Last night it was running good, no problems with
redirection and the ad-aware resident program wasn't showing any activity when googling...




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users