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Maleware Madness? WebPage.Gen


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2 replies to this topic

#1 chandlerwhite

chandlerwhite

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Posted 18 April 2009 - 02:37 PM

Having an awful time with pop-ups and very slow operating speed. Avira is telling me it's WebPage.Gen and several others goodies. I've included the DDS info and attached the "attach." Any help would surely be appreciated. I'm dead in the water here. Thank You...


DDS (Ver_09-03-16.01) - NTFSx86
Run by Owner at 14:14:48.98 on Sat 04/18/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.255.78 [GMT -5:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\msa.exe
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\GKW9R36M\dds[1].scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://godaddy.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: XML Class: {500bca15-57a7-4eaf-8143-8c619470b13d} - c:\windows\system32\msxml71.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ColdWare] c:\windows\msa.exe
mRun: [PCTVOICE] pctspk.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

============= SERVICES / DRIVERS ===============

R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-4-17 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-4-17 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-4-17 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-4-17 55640]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2009-2-11 24652]
S3 Symantec Core LC;Symantec Core LC;c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe --> c:\progra~1\common~1\symant~1\ccpd-lc\symlcsvc.exe [?]

=============== Created Last 30 ================

2009-04-18 12:44 <DIR> --dsh--- c:\documents and settings\owner\PrivacIE
2009-04-18 12:41 <DIR> --dsh--- c:\documents and settings\owner\IETldCache
2009-04-18 12:34 <DIR> --d----- c:\windows\ie8updates
2009-04-18 12:28 <DIR> -cd-h--- c:\windows\ie8
2009-04-18 12:26 105,984 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-04-18 08:33 <DIR> --d----- c:\program files\Trend Micro
2009-04-17 06:37 55,640 a------- c:\windows\system32\drivers\avgntflt.sys
2009-04-17 06:37 <DIR> --d----- c:\program files\Avira
2009-04-17 06:37 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira
2009-04-16 09:17 101,892 a------- c:\windows\msa.exe
2009-04-16 07:20 118 a------- c:\windows\system32\MRT.INI
2009-04-15 11:47 284,160 -c------ c:\windows\system32\dllcache\pdh.dll
2009-04-15 11:47 401,408 -c------ c:\windows\system32\dllcache\rpcss.dll
2009-04-15 11:47 110,592 -c------ c:\windows\system32\dllcache\services.exe
2009-04-15 11:47 473,600 -c------ c:\windows\system32\dllcache\fastprox.dll
2009-04-15 11:47 227,840 -c------ c:\windows\system32\dllcache\wmiprvse.exe
2009-04-15 11:47 453,120 -c------ c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-15 11:47 729,088 -c------ c:\windows\system32\dllcache\lsasrv.dll
2009-04-15 11:47 617,472 -c------ c:\windows\system32\dllcache\advapi32.dll
2009-04-15 11:47 714,752 -c------ c:\windows\system32\dllcache\ntdll.dll
2009-04-15 11:45 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-15 11:45 1,203,922 -c------ c:\windows\system32\dllcache\sysmain.sdb
2009-04-15 11:45 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
2009-04-14 01:20 <DIR> --d----- c:\docume~1\alluse~1\applic~1\CrucialSoft Ltd
2009-03-25 20:35 <DIR> --d----- c:\docume~1\owner\applic~1\FastStone
2009-03-25 20:35 <DIR> --d----- c:\program files\FastStone Image Viewer
2009-03-25 08:13 <DIR> --d----- c:\docume~1\owner\applic~1\IObit
2009-03-25 08:13 <DIR> --d----- c:\program files\IObit
2009-03-23 12:24 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PC Drivers HeadQuarters
2009-03-21 09:06 989,696 -c------ c:\windows\system32\dllcache\kernel32.dll

==================== Find3M ====================

2009-03-08 04:34 914,944 a------- c:\windows\system32\wininet.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\licmgr10.dll
2009-03-08 04:33 18,944 a------- c:\windows\system32\corpol.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\vbscript.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\admparse.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\iesetup.dll
2009-03-08 04:31 34,816 a------- c:\windows\system32\imgutil.dll
2009-03-08 04:31 48,128 a------- c:\windows\system32\mshtmler.dll
2009-03-08 04:31 45,568 a------- c:\windows\system32\mshta.exe
2009-03-08 04:22 156,160 a------- c:\windows\system32\msls31.dll
2009-03-06 09:22 284,160 a------- c:\windows\system32\pdh.dll
2009-02-11 21:47 410,984 a------- c:\windows\system32\deploytk.dll
2009-02-09 07:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 07:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 07:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 07:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 06:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-07 19:02 2,066,048 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-06 06:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 06:08 2,189,056 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 05:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-03 14:59 56,832 a------- c:\windows\system32\secur32.dll
2009-01-27 17:19 1,536 ac------ c:\windows\system32\TrueSoft.dat
2009-01-27 15:18 87,263 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-01-27 13:02 21,640 ac------ c:\windows\system32\emptyregdb.dat

============= FINISH: 14:15:39.15 ===============

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#2 Buckeye_Sam

Buckeye_Sam

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Posted 19 April 2009 - 11:48 AM

Hello! :thumbup2:
My name is Sam and I will be helping you.

In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on Download_mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Quick Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Also include a new log from DDS.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 Buckeye_Sam

Buckeye_Sam

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Posted 09 May 2009 - 01:20 PM

As there has been no response, this thread will now be closed.

If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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