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Google Redirect Virus


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7 replies to this topic

#1 jma13

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Posted 18 April 2009 - 01:32 PM

problem: links from google searches redirect to advertisements. i was also unable to install/run anti-spyware software (e.g., spybot) and could not use system restore (disk failure during restore).

i ran combofix and have a log, but see that i am not supposed to post it here. since combofix did find a problem, is there anywhere that i can post the log?

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#2 boopme

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Posted 18 April 2009 - 11:03 PM

That log would need to be posted along with an HJT log. To do that..Please follow this guide. go and do steps 6 and 7 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.

OR we work here. It's either or.
Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 jma13

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Posted 19 April 2009 - 11:49 AM

Thanks, I appreciate the help. Since I ran ComboFix, everything looks clean, and the browser is running properly. I am concerned that it hasn't been eliminated completely, because there is a registry entry that cannot be deleted, and the files quarantined by ComboFix are still on my C: drive.

Here are the contents of the MBAM log:

Malwarebytes' Anti-Malware 1.36
Database version: 2001
Windows 6.0.6001 Service Pack 1

4/19/2009 11:39:33 AM
mbam-log-2009-04-19 (11-39-33).txt

Scan type: Quick Scan
Objects scanned: 65097
Time elapsed: 2 minute(s), 16 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

And the HijackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:49:03 AM, on 4/18/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18226)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\explorer.exe
c:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32Info.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

==== End Of File ===========================


{removed HJT log~~boopme}

Edited by boopme, 19 April 2009 - 04:22 PM.


#4 boopme

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Posted 19 April 2009 - 04:24 PM

Hdello HJT logs aren't allowed in this forum,BC rules. What entry is it.. If you want to have the log checked let me kknow anf=d I'll tell you where to post it. But you look prettyu good.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 jma13

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Posted 19 April 2009 - 04:41 PM

Sorry about that. The entry is HKEY_LOCAL_MACHINE\System\ControlSet001\Services\gxvxcserv.sys

ComboFix deleted some files/quarantined some files, but was unable to delete that entry (and I cannot delete it by hand--"Access is denied.").

EDIT: What I am worried about is the virus coming back because I'm not sure I fully eliminated it. I have System Restore off and want to make sure the system is clean before turning it back on.

Edited by jma13, 19 April 2009 - 04:53 PM.


#6 boopme

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Posted 19 April 2009 - 05:28 PM

OK this is a rootkit and it's coming back. We may be better served posting the HJT long ,although you may wait a week. But they will reply. I'd rather not think we got it with a couple more tools when we can be certain.
go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.

Edited by boopme, 19 April 2009 - 10:42 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 jma13

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Posted 19 April 2009 - 06:45 PM

Thanks, posted successfully http://www.bleepingcomputer.com/forums/ind...p;#entry1230496

Edited by boopme, 19 April 2009 - 10:43 PM.


#8 boopme

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Posted 19 April 2009 - 10:44 PM

Ok that's good there.
Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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