Posted 17 April 2009 - 10:45 PM
Last May, I purchased Adobe Photoshop CS3 and attempted to install it on my Dell Inspiron 9400 laptop; the installation would never finish, so I contacted Adobe and was eventually routed all the way back to the US...to a "Level III Technician" who spent two hours on the phone with me, trying various things. Honestly, I do not even remember what changes we made to the laptop, but I DO recall that removing McAfee solved the problem. Unfortunately, by that time, I apparently had removed something else that my laptop needs to connect wirelessly to the internet. I have been unable to connect to the internet since that time.
I have my "Drivers and Utilities" disk and my "Operating System" disk, but am reluctant to boot them up until I know more of what I'm doing. I have lots of programs installed on the laptop and don't want to lose them.
After reading several other topics, I checked my Network Adaptors and here's what's there:
1394 Network Adapter, Broadcom 440x 10/100 integrated controller, Intel ® Pro/wireless 3945ABG network connection.
Any suggestions would be greatly appreciated.