Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Infected with ntoskrnl-hook

  • This topic is locked This topic is locked
3 replies to this topic

#1 carofrench


  • Members
  • 1 posts
  • Local time:06:38 PM

Posted 17 April 2009 - 10:11 PM


I can't get rid of ntoskrnl-hook. :thumbup2:
McAfee will say that it is removed but, still there.
I tried to remove it in SAFE MODE, did not work.
I need help!!!



DDS (Ver_09-03-16.01) - NTFSx86
Run by Caroline at 22:51:49,90 on 2009-04-17
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professionnel 5.1.2600.2.1252.2.1036.18.2047.1394 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Fichiers communs\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
c:\program files\fichiers communs\mcafee\mna\mcnasvc.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Nero\Nero 7\InCD\NBHGui.exe
C:\Program Files\Nero\Nero 7\InCD\InCD.exe
C:\Program Files\Fichiers communs\Logitech\QCDriver2\LVCOMS.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DNA\btdna.exe
C:\Program Files\Fichiers communs\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Caroline\Bureau\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uInternet Settings,ProxyOverride = localhost;*.local
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\fichiers communs\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Programme d'aide de l'Assistant de connexion Windows Live: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\fichiers communs\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRun: [BitTorrent DNA] "c:\program files\dna\btdna.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SoundMAX] "c:\program files\analog devices\soundmax\Smax4.exe" /tray
mRun: [JMB36X IDE Setup] c:\windows\raidtool\xInsIDE.exe
mRun: [36X Raid Configurer] c:\windows\system32\xRaidSetup.exe boot
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [NeroFilterCheck] c:\program files\fichiers communs\ahead\lib\NeroCheck.exe
mRun: [SecurDisc] c:\program files\nero\nero 7\incd\NBHGui.exe
mRun: [InCD] c:\program files\nero\nero 7\incd\InCD.exe
mRun: [LVCOMS] c:\program files\fichiers communs\logitech\qcdriver2\LVCOMS.EXE
mRun: [LogitechGalleryRepair] c:\program files\logitech\imagestudio\ISStart.exe
mRun: [LogitechImageStudioTray] c:\program files\logitech\imagestudio\LogiTray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [AppleSyncNotifier] c:\program files\fichiers communs\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
StartupFolder: c:\docume~1\alluse~1\menudm~1\progra~1\dmarra~1\agentp~1.lnk - c:\program files\citrix\client ica\pnagent.exe
StartupFolder: c:\docume~1\alluse~1\menudm~1\progra~1\dmarra~1\asuswi~1.lnk - c:\program files\asus wifi-ap solo\RtWLan.exe
StartupFolder: c:\docume~1\alluse~1\menudm~1\progra~1\dmarra~1\logite~1.lnk - c:\program files\logitech\desktop messenger\8876480\program\LDMConf.exe
StartupFolder: c:\docume~1\alluse~1\menudm~1\progra~1\dmarra~1\rappel~1.lnk - c:\program files\fichiers communs\microsoft shared\works shared\wkcalrem.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
TCP: NameServer =,
TCP: {35AE891F-ABE1-4CF1-8B8B-62B569A0325F} =,
TCP: {F21A9440-4C7D-488C-BDD6-DCF9B21FD55E} =,
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\caroline\applic~1\mozilla\firefox\profiles\d8qbyyzg.default\
FF - prefs.js: browser.startup.homepage - www.google.ca
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\documents and settings\all users\application data\zylom\zylomgamesplayer\npzylomgamesplayer.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npzylomgamesplayer.dll
FF - plugin: c:\program files\virtools\3d life player\npvirtools.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-4-20 213640]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-3-18 55152]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-10-4 210216]
R2 McProxy;McAfee Proxy Service;c:\progra~1\fichie~1\mcafee\mcproxy\mcproxy.exe [2008-6-10 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2008-4-20 144704]
R2 SeaPort;SeaPort;c:\program files\microsoft\search enhancement pack\seaport\SeaPort.exe [2009-1-14 226656]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2008-4-20 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-4-20 79304]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-4-20 35272]
R3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-4-20 34216]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-4-20 40552]
R3 RTLWUSB;Realtek RTL8187 Wireless 802.11g 54Mbps USB 2.0 Network Adapter;c:\windows\system32\drivers\RTL8187.sys [2008-4-20 176128]
S3 fsssvc;Windows Live Contrôle parental;c:\program files\windows live\family safety\fsssvc.exe [2009-2-6 533360]

=============== Created Last 30 ================

2009-04-17 22:40 <DIR> --d----- c:\windows\system32\NtmsData
2009-04-17 22:34 <DIR> --d----- c:\program files\trend micro
2009-04-17 22:17 400,896 a------- c:\windows\system32\CF15788.exe
2009-04-17 22:17 <DIR> --d----- C:\ComboFix
2009-04-17 22:13 400,896 a------- c:\windows\system32\CF15152.exe
2009-04-17 22:09 400,896 a------- c:\windows\system32\CF14283.exe
2009-04-17 22:08 400,896 a------- c:\windows\system32\CF14169.exe
2009-04-17 22:05 400,896 a------- c:\windows\system32\CF13571.exe
2009-04-17 22:04 400,896 a------- c:\windows\system32\CF13271.exe
2009-04-17 21:54 400,896 a------- c:\windows\system32\CF11429.exe
2009-04-17 21:54 400,896 a------- c:\windows\system32\CF11367.exe
2009-04-17 21:53 400,896 a------- c:\windows\system32\CF11236.exe
2009-04-17 21:50 400,896 a------- c:\windows\system32\CF10237.exe
2009-04-10 08:23 81 a------- C:\CTX.DAT
2009-03-27 19:09 <DIR> --d----- c:\program files\Zylom Games
2009-03-27 19:09 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Zylom
2009-03-22 19:18 0 a------- c:\windows\MSDraw.ini

==================== Find3M ====================

2009-04-17 18:44 14,336 a------- c:\windows\system32\svchost.exe
2009-04-15 17:46 458,892 a------- c:\windows\system32\perfh00C.dat
2009-04-15 17:46 71,800 a------- c:\windows\system32\perfc00C.dat
2009-03-13 17:28 87,608 a------- c:\docume~1\caroline\applic~1\inst.exe
2009-03-13 17:28 47,360 a------- c:\docume~1\caroline\applic~1\pcouffin.sys
2009-03-06 10:46 286,208 a------- c:\windows\system32\pdh.dll
2009-03-05 23:59 1,900,544 a------- c:\windows\system32\usbaaplrc.dll
2009-03-05 23:59 36,864 a------- c:\windows\system32\drivers\usbaapl.sys
2009-02-20 04:31 663,552 a------- c:\windows\system32\wininet.dll
2009-02-20 04:31 81,920 a------- c:\windows\system32\ieencode.dll
2009-02-09 10:17 1,846,400 a------- c:\windows\system32\win32k.sys
2009-02-09 07:50 2,017,792 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-09 07:50 2,138,112 a------- c:\windows\system32\ntoskrnl.exe
2009-02-09 06:20 730,112 a------- c:\windows\system32\lsasrv.dll
2009-02-09 06:20 685,056 a------- c:\windows\system32\advapi32.dll
2009-02-09 06:20 399,360 a------- c:\windows\system32\rpcss.dll
2009-02-09 06:20 739,840 a------- c:\windows\system32\ntdll.dll
2009-02-09 06:08 111,104 a------- c:\windows\system32\services.exe
2009-02-06 19:39 308,600 a------- c:\windows\WLXPGSS.SCR
2009-02-06 18:52 49,504 a------- c:\windows\system32\sirenacm.dll
2009-02-06 12:54 35,328 a------- c:\windows\system32\sc.exe
2009-02-03 16:10 55,808 a------- c:\windows\system32\secur32.dll
2006-06-23 02:48 32,768 ac---r-- c:\windows\inf\UpdateUSB.exe

============= FINISH: 22:52:01,81 ===============

Attached Files

BC AdBot (Login to Remove)


#2 extremeboy


  • Malware Response Team
  • 12,975 posts
  • Gender:Male
  • Local time:06:38 PM

Posted 02 May 2009 - 04:02 PM


My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

If you do not make a reply in 5 days, we will need to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
If you still require assistance post a new set of DDS Logs and a description of any remaining problems or symptoms you may still have please.

If for any reason you did not post a DDS log please refer to this page and in step #6 there is instructions on downloading and running DDS. IF you have any problems just let me know in your next reply or simply post a Hijackthis log.

Thanks again and we apologzie for the delay.

With Regards,
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 extremeboy


  • Malware Response Team
  • 12,975 posts
  • Gender:Male
  • Local time:06:38 PM

Posted 05 May 2009 - 03:37 PM


Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 from the day I replied, the topic will need to be closed.

Thanks for understanding. :thumbup2:

With Regards,
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#4 extremeboy


  • Malware Response Team
  • 12,975 posts
  • Gender:Male
  • Local time:06:38 PM

Posted 07 May 2009 - 03:29 PM


Due to Lack of feedback, this topic is now Closed.

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal forum.

With Regards,
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users