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Hi, i'm posting up my hijackthis log


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5 replies to this topic

#1 thien

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Posted 17 April 2009 - 04:25 PM

Hi, i'm new to this. I have been having 2 problems with my computer. My norton keeps catching a virus with a risk name suspicious.vundo.2 with a category of Heuristic Virus

1. When startup, i get a window popup leading to a file from c:/programs/dell

2. When opening up a browser, I get IE browsers to all different types of ads. They pop up by themselves even when not clicking or activity.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:24:46, on 4/17/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PRISMSVR.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell Photo AIO Printer 964\dlcjmon.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Veoh Networks\Veoh\VeohClient.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\GE Security\ActiveKEYPCSync\AKeyPCSyncService.exe
C:\WINDOWS\system32\lkcitdl.exe
C:\WINDOWS\system32\lkads.exe
C:\MATLAB6p5\webserver\bin\win32\matlabserver.exe
C:\WINDOWS\system32\nisvcloc.exe
C:\Program Files\Norton AntiVirus\Engine\16.2.0.7\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dlcjcoms.exe
C:\Program Files\Norton AntiVirus\Engine\16.2.0.7\ccSvcHst.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Hong Family\Desktop\SmitfraudFix\Policies.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton AntiVirus\Engine\16.2.0.7\IPSBHO.DLL
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [dlcjmon.exe] "C:\Program Files\Dell Photo AIO Printer 964\dlcjmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] C:\Program Files\Dell Photo AIO Printer 964\memcard.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [IMSMIG] C:\WINDOWS\system32\drivers\svchost.exe
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DLCJCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCJtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [CPM7b8dc2d7] Rundll32.exe "c:\windows\system32\hewevidu.dll",a
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Veoh] "C:\Program Files\Veoh Networks\Veoh\VeohClient.exe" /VeohHide
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [GetModule32] "C:\Program Files\GetModule\GetModule32.exe"
O4 - HKCU\..\Run: [prunnet] "C:\WINDOWS\system32\prunnet.exe"
O4 - HKUS\S-1-5-18\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil9b.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: CALIFORNIA ASSOCIATION OF REALTORSŪ Toolbar - {25F97EB4-1C02-45BA-BA0C-E67AACE64D4A} - (no file)
O9 - Extra 'Tools' menuitem: CALIFORNIA ASSOCIATION OF REALTORSŪ Toolbar - {25F97EB4-1C02-45BA-BA0C-E67AACE64D4A} - (no file)
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {78AEEDE8-7345-4FB5-A8FE-4BFF16EF25FC} (McAfee Virtual Technician Control Class) - http://us-download.mcafee.com/products/protected/mvt/mvt.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {DECEAAA2-370A-49BB-9362-68C3A58DDC62} - http://static.zangocash.com/cab/Zango/ie/b...9b1a279c57bb948
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: c:\windows\system32\hewevidu.dll
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\hewevidu.dll
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\hewevidu.dll
O23 - Service: Norton 2009 Reset (.norton2009Reset) - Unknown owner - C:\Documents and Settings\All Users\Application Data\Norton\Norton2009Reset.exe
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ActiveKEY PCSync Service (AKeyPCSyncService) - GE Security Inc - C:\Program Files\GE Security\ActiveKEYPCSync\AKeyPCSyncService.exe
O23 - Service: Apache - Unknown owner - C:\Program Files\Apache Group\Apache\Apache.exe (file missing)
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
O23 - Service: dlcj_device - Unknown owner - C:\WINDOWS\system32\dlcjcoms.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Lookout Citadel Server (LkCitadelServer) - National Instruments, Inc. - C:\WINDOWS\system32\lkcitdl.exe
O23 - Service: National Instruments PSP Server Locator (lkClassAds) - National Instruments, Inc. - C:\WINDOWS\system32\lkads.exe
O23 - Service: MATLAB Server (matlabserver) - Unknown owner - C:\MATLAB6p5\webserver\bin\win32\matlabserver.exe
O23 - Service: Intel NCS NetService (NetSvc) - IntelŪ Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NI Service Locator (niSvcLoc) - National Instruments Corp. - C:\WINDOWS\system32\nisvcloc.exe
O23 - Service: Norton AntiVirus - Symantec Corporation - C:\Program Files\Norton AntiVirus\Engine\16.2.0.7\ccSvcHst.exe
O23 - Service: StyleXPService - Unknown owner - C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe (file missing)

--
End of file - 9690 bytes

Edited by thien, 17 April 2009 - 04:29 PM.


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#2 extremeboy

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Posted 02 May 2009 - 04:05 PM

Hi

My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

If you do not make a reply in 5 days, we will need to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
If you still require assistance post a new set of DDS Logs and a description of any remaining problems or symptoms you may still have please.

If for any reason you did not post a DDS log please refer to this page and in step #6 there is instructions on downloading and running DDS. IF you have any problems just let me know in your next reply or simply post a Hijackthis log.

Thanks again and we apologzie for the delay.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 thien

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Posted 03 May 2009 - 04:55 PM

hi thanks for you help, i really appreciate it.

#4 extremeboy

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Posted 03 May 2009 - 06:49 PM

You're welcome.

/Edit: Post the logs once you are done or do you want me to close this topic?

Edited by extremeboy, 03 May 2009 - 06:49 PM.

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

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#5 extremeboy

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Posted 07 May 2009 - 03:22 PM

Hello.

Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 from the last day I replied initially, the topic will need to be closed.

Thanks for understanding. :thumbup2:

With Regards,
Extremeboy
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#6 extremeboy

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Posted 09 May 2009 - 02:40 PM

Hello.

Due to Lack of feedback, this topic is now Closed.

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal forum.

With Regards,
Extremeboy
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.




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