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Do I Have Worms????


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3 replies to this topic

#1 txgrammy6217

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Posted 17 April 2009 - 07:55 AM

:thumbsup: Two days ago my computer sent emails to all in my address book from an addy I never use. It is the addy set up with ATT
when I became a customer. I tried to visit Microsoft and update. I was allowed to do that. I tried running Malwarebytes and my computer froze during the scan. I tried running Super-Anti-spyware and the same thing happened. I froze trying Spybot also. I am running Vista/IE7/AVGInternet Security.
My computer now freezes up and I've been unable to get any sort of mal/spyware to complete a scan so I do not know if I'm clean or not.
Computer info:
AMD Athlong 64X2
Duel Core Processor 5200+
3072MB memory
500GB hard drive

I won't use my computer for fear of passing on a problem to others.
I wrote ATT to alert them of a breech and, of course, it's not something they were interested to know.
I'd love some assistance to know I am clear.
Thank you SO MUCH for your time in advance.

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#2 txgrammy6217

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Posted 29 April 2009 - 09:39 AM

:thumbsup: Isn't there anyone who can or would help me?

#3 djm1k0

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Posted 29 April 2009 - 09:42 AM

did you try and run any of those scans from safe mode ?

i would try to run MBAM from safe mode.

restart your computer, and during boot up keep tapping F8 and the computer will give you a menu choose safe mode then try to run mbam again.

#4 golfdude

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Posted 29 April 2009 - 09:57 AM

MBam works best in regular mode. However, SAS may work in Safe mode and help out. If you do not get some help from the professionals on the website (I just read the stuff and in no way can give a lot of help), in a lot of responses when Mbam will not work they have you do this:

run ATF and SAS:
From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Thanks,
Golfdude

America is all about speed. Hot, nasty, badass speed. -Eleanor Roosevelt, 1936
Intel i7-3820, 32 GB DDR3-1600, Intel 330 SSD Boot Drive, WD 3TB Data Drive, Radeon HD7770 GHz Edition, Windows 10 Professional 64 Bit
 





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