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Possible Rootkit worm? Please help remove it!


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6 replies to this topic

#1 gocalypso

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Posted 16 April 2009 - 10:33 PM

DDS (Ver_09-03-16.01) - NTFSx86
Run by Jon & Quinn at 21:20:40.21 on Thu 04/16/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1023.475 [GMT -6:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Linksys Wireless-G PCI Network Adapter with SpeedBooster\WLService.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~2\VPTray.exe
I:\Adobe\Acrobat\Acrotray.exe
I:\iTunes\iTunesHelper.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\9129837.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Jon & Quinn\Desktop\dds.scr
C:\Documents and Settings\Jon & Quinn\Jon & Quinn.exe

============== Pseudo HJT Report ===============

uStart Page = about:blank
mStart Page = about:blank
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - i:\adobe\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - i:\adobe\acrobat\AcroIEFavClient.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - i:\adobe\acrobat\AcroIEFavClient.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [Jon & Quinn] c:\documents and settings\jon & quinn\Jon & Quinn.exe /i
uRun: [ttool] c:\windows\9129837.exe
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [diagent] "c:\program files\creative\sblive\diagnostics\diagent.exe" startup
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~2\VPTray.exe
mRun: [Acrobat Assistant 8.0] "i:\adobe\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "i:\itunes\iTunesHelper.exe"
mRun: [NeroCheck] c:\windows\system32\NeroCheck.exe
mRun: [Pdededomigiva] rundll32.exe "c:\windows\ohacosuwu.dll",e
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~1.lnk - c:\windows\installer\{ac76ba86-1033-f400-7760-000000000003}\_SC_Acrobat.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobea~2.lnk - i:\adobe\acrobat\AdobeCollabSync.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~2.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
IE: Append to existing PDF - i:\adobe\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - i:\adobe\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - i:\adobe\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - i:\adobe\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - i:\adobe\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - i:\adobe\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - i:\adobe\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - i:\adobe\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - i:\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - i:\office11\REFIEBAR.DLL
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://go.microsoft.com/fwlink/?linkid=58813
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
Notify: crypt - crypts.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SecurityProviders: msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digiwet.dll
LSA: Notification Packages = scecli spsetus.dll

============= SERVICES / DRIVERS ===============

R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2004-2-9 301200]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2004-6-9 255096]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2004-6-9 242808]
R2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2004-8-2 173392]
R2 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2004-2-9 37008]
R2 sprtlisten;SupportSoft Listener Service;c:\program files\common files\supportsoft\bin\sprtlisten.exe [2008-1-8 1213728]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2004-8-2 1267024]
R2 WLSVC;WLSVC;c:\program files\linksys wireless-g pci network adapter with speedbooster\WLService.exe [2009-3-14 41025]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20090416.006\naveng.sys [2009-4-16 89104]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20090416.006\navex15.sys [2009-4-16 876144]
S2 acpi32;acpi32;\??\c:\windows\system32\drivers\acpi32.sys --> c:\windows\system32\drivers\acpi32.sys [?]
S2 amd64si;amd64si;\??\c:\windows\system32\drivers\amd64si.sys --> c:\windows\system32\drivers\amd64si.sys [?]
S2 ati64si;ati64si;\??\c:\windows\system32\drivers\ati64si.sys --> c:\windows\system32\drivers\ati64si.sys [?]
S2 fips32cup;fips32cup;\??\c:\windows\system32\drivers\fips32cup.sys --> c:\windows\system32\drivers\fips32cup.sys [?]
S2 i386si;i386si;\??\c:\windows\system32\drivers\i386si.sys --> c:\windows\system32\drivers\i386si.sys [?]
S2 ksi32sk;ksi32sk;\??\c:\windows\system32\drivers\ksi32sk.sys --> c:\windows\system32\drivers\ksi32sk.sys [?]
S2 netsik;netsik;\??\c:\windows\system32\drivers\netsik.sys --> c:\windows\system32\drivers\netsik.sys [?]
S2 nicsk32;nicsk32;\??\c:\windows\system32\drivers\nicsk32.sys --> c:\windows\system32\drivers\nicsk32.sys [?]
S2 port135sik;port135sik;\??\c:\windows\system32\drivers\port135sik.sys --> c:\windows\system32\drivers\port135sik.sys [?]
S2 securentm;securentm;\??\c:\windows\system32\drivers\securentm.sys --> c:\windows\system32\drivers\securentm.sys [?]
S2 systemntmi;systemntmi;\??\c:\windows\system32\drivers\systemntmi.sys --> c:\windows\system32\drivers\systemntmi.sys [?]
S2 winmgmtShellHWDetection;Windows Management Instrumentation winmgmtShellHWDetection;c:\windows\system32\adsldpcs.exe srv --> c:\windows\system32\adsldpcs.exe srv [?]
S2 ws2_32sik;ws2_32sik;\??\c:\windows\system32\drivers\ws2_32sik.sys --> c:\windows\system32\drivers\ws2_32sik.sys [?]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2004-6-9 87160]
S3 new_drv;!!!!;\??\c:\windows\new_drv.sys --> c:\windows\new_drv.sys [?]

=============== Created Last 30 ================

2009-04-15 09:52 0 a------- c:\windows\VPC32.INI
2009-04-14 23:06 0 a------- c:\windows\Emofija.bin
2009-04-14 23:06 408 a------- c:\windows\Oyiwo.dat
2009-04-14 22:54 33,280 a------- c:\windows\9129837.exe
2009-04-14 22:54 32 a--s---- c:\windows\system32\2893473294.dat
2009-04-14 22:53 20,451 ----h--- c:\documents and settings\jon & quinn\Jon & Quinn.exe
2009-04-13 12:22 <DIR> --d----- c:\windows\Downloaded Installations
2009-04-07 22:27 <DIR> --d----- C:\epson
2009-04-03 09:46 664 a------- c:\windows\system32\d3d9caps.dat
2009-04-01 21:45 306,688 a------- c:\windows\IsUninst.exe
2009-04-01 21:44 210,944 a------- c:\windows\system32\MSVCRT10.DLL
2009-04-01 21:38 299,520 a------- c:\windows\uninst.exe
2009-04-01 21:38 <DIR> --d----- c:\documents and settings\jon & quinn\WINDOWS
2009-03-29 19:27 89,184 -------- c:\windows\system32\drivers\imagedrv.sys
2009-03-29 19:27 57,344 -------- c:\windows\system32\ImageDrive.cpl
2009-03-29 19:27 569,344 a------- c:\windows\system32\imagr5.dll
2009-03-29 19:27 544,768 a------- c:\windows\system32\imagx5.dll
2009-03-29 19:27 283,920 a------- c:\windows\system32\ImagXpr5.dll
2009-03-29 19:27 155,648 a------- c:\windows\system32\NeroCheck.exe
2009-03-29 19:27 38,912 a------- c:\windows\system32\picn20.dll

==================== Find3M ====================

2009-03-15 21:25 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-03-14 21:14 21,640 a------- c:\windows\system32\emptyregdb.dat
2009-03-06 08:44 283,648 a------- c:\windows\system32\pdh.dll
2009-03-02 18:18 826,368 a------- c:\windows\system32\wininet.dll
2009-02-20 12:09 78,336 a------- c:\windows\system32\ieencode.dll
2009-02-16 22:47 524,288 a------- c:\windows\opuc.dll
2009-02-09 04:20 723,456 a------- c:\windows\system32\lsasrv.dll
2009-02-09 04:20 399,360 a------- c:\windows\system32\rpcss.dll
2009-02-09 04:20 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 04:20 616,960 a------- c:\windows\system32\advapi32.dll
2009-02-09 04:19 1,846,272 a------- c:\windows\system32\win32k.sys
2009-02-06 11:24 2,180,480 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 11:14 110,592 a------- c:\windows\system32\services.exe
2009-02-06 10:54 35,328 a------- c:\windows\system32\sc.exe
2009-02-06 10:49 2,057,728 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-03 14:08 55,808 a------- c:\windows\system32\secur32.dll

============= FINISH: 21:21:26.87 ===============

Attached Files



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#2 m0le

m0le

    Can U Dig It?


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Posted 17 April 2009 - 06:41 AM

Hi gocalypso,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.

Please give me a little time to go through your log and I will also let you know that I am a trainee so each stage of the fix will need to be checked by an expert coach before I post so there may be a slight delay. Don't worry I won't abandon you.
  • Please subscribe to this topic, if you haven't already, and wait for me to get back to you.
  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.
  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 2 days I will bump the topic and if you do not reply by the following day then I will close the topic.

Thanks :thumbup2:
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#3 gocalypso

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Posted 17 April 2009 - 09:43 AM

Thanks m0le! I look forward to getting my computer cleaned up!

#4 m0le

m0le

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Posted 18 April 2009 - 11:27 AM

Hi gocalypso,

Yes, there are some malware problems on your computer.

One or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.


If you choose to continue then...

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

Please also post a new DDS log after the Combofix run
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#5 gocalypso

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Posted 18 April 2009 - 10:14 PM

Mole,
I was afraid that might be the answer. I have gone ahead and reformatted and reinstalled my OS. Thanks for your input and assistance! Hopefully I can avoid future infection... any advice on how to stay clean?
Thanks again!

#6 m0le

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Posted 19 April 2009 - 06:29 AM

Hi gocalypso,

Yes, here are some tips on staying clean.

Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then go to Start > Run and type: Cleanmgr
  • Click "OK".
  • Click the "More Options" Tab.
  • Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
Here's a list of ways you can avoid problems in the future:


Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Use a Firewall

I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

For a tutorial on Firewalls and a listing of some available ones see the link below:

Understanding and Using Firewalls


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Other recommended, and free, AntiSpyware programs are Spybot - Search and Destroy and Ad-Aware Personal.

Installing these programs will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.

Tutorials on using these programs can be found below:

Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer


That's it, happy surfing!

Cheers,


m0le
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#7 Shaba

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Posted 25 April 2009 - 01:56 AM

Since this issue appears resolved ... this Topic is closed. Glad we could help.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Microsoft MVP Consumer Security
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