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Need help with Vundo/Sheur Removal Pls


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2 replies to this topic

#1 Mindy Lou

Mindy Lou

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  • Local time:10:12 PM

Posted 16 April 2009 - 04:21 AM

I have tried and tried to remove these Vundo/Sheur Trojans for a week now. I just can't get them to remove and stay gone. Is there any help you can give a half way computer person :thumbup2: Included are my scan logs from dds .. I did notice that my firewall was turned off. Lord only knows for how long. But I did turn it back on. Pls let me know what else you need from me and i will greatly provide it for you. Thank you so much for your time.

Edit: Now I also have spyware protect 2009 popping up everywhere on my computer



DDS (Ver_09-03-16.01) - NTFSx86
Run by Home at 4:12:07.39 on Thu 04/16/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2559.1929 [GMT -5:00]

AV: Spyware Doctor with AntiVirus *On-access scanning disabled* (Updated)
AV: AVG 7.5.557 *On-access scanning enabled* (Updated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\WgaTray.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Logitech\G-series Software\LGDCore.exe
C:\Program Files\Logitech\G-series Software\LCDMon.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\ULI5289\ALi5289.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\G-series Software\Applets\LCDCountdown\LCDCountdown.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Logitech\G-series Software\Applets\LCDPop3\LCDPOP3.exe
C:\Program Files\Logitech\G-series Software\Applets\LCDClock.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Logitech\G-series Software\Applets\LCDMedia.exe
C:\Program Files\Cricket\QuickLink Mobile\QuickLink Mobile.exe
C:\Program Files\internet explorer\iexplore.exe
I:\PROGRA~1\MESSEN~1\YAHOOM~1.EXE
C:\Documents and Settings\Home\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://www.yahoo.com
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - No File
BHO: {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - No File
TB: {724D43A0-0D85-11D4-9908-00400523E39A} - No File
TB: {E67C74F4-A00A-4F2C-9FEC-FD9DC004A67F} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_8
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [Messenger (Yahoo!)] "i:\progra~1\messen~1\YAHOOM~1.EXE" -quiet
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [SM1BG] c:\windows\SM1BG.EXE
mRun: [Launch LGDCore] "c:\program files\logitech\g-series software\LGDCore.exe" /SHOWHIDE
mRun: [Launch LCDMon] "c:\program files\logitech\g-series software\LCDMon.exe"
mRun: [BJCFD] c:\program files\broadjump\client foundation\CFD.exe
mRun: [AVG7_CC] c:\progra~1\grisoft\avg7\avgcc.exe /STARTUP
mRun: [ALi5289] c:\program files\uli5289\ALi5289.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
dRun: [AVG7_Run] c:\progra~1\grisoft\avg7\avgw.exe /RUNONCE
StartupFolder: c:\docume~1\home\startm~1\programs\startup\quickl~1.lnk - c:\program files\cricket\quicklink mobile\QuickLink Mobile.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\home\start menu\programs\imvu\Run IMVU.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
Trusted Zone: aol.com\free
DPF: CabBuilder - hxxp://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {2250C29C-C5E9-4F55-BE4E-01E45A40FCF1} - hxxp://musicmix.messenger.msn.com/Medialogic.CAB
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
DPF: {3DCEC959-378A-4922-AD7E-FD5C925D927F} - hxxp://disney.go.com/pirates/online/testActiveX/built/signed/DisneyOnlineGames.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
DPF: {55027008-315F-4F45-BBC3-8BE119764741} - hxxp://www.slide.com/uploader/SlideImageUploader.cab
DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader3.cab
DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {66D393D5-4D80-497C-9F4F-F3839E090202} - hxxp://www.pysoft.com/Downloads/WebCamPlayerOCX.cab
DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} - hxxp://zone.msn.com/bingame/zpagames/GAME_UNO1.cab60096.cab
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8C279F4E-917E-4CD2-8DF0-D9C73C0CE763} - hxxp://zone.msn.com/bingame/zpagames/zpa_wof.cab55579.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} - hxxp://www.arcadetown.com/swf/shangrila/zylomplayer.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0015-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_03-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CB97291A-6603-466A-AA11-80C2EB74CB10} - hxxps://install.cox.net/CoxSelfInstall/CoxSelfInstallAx10.ocx
DPF: {CF969D51-F764-4FBF-9E90-475248601C8A} - hxxp://www.worldwinner.com/games/v47/familyfeud/familyfeud.cab
DPF: {D0C0F75C-683A-4390-A791-1ACFD5599AB8} - hxxp://games.myspace.com/Gameshell/GameHost/1.0/OberonGameHost.cab
DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab55579.cab
DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} - hxxp://chat.msn.com/controls/msnchat45.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
AppInit_DLLs: c:\windows\system32\vomusuna.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli c:\windows\system32\vomusuna.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\home\applic~1\mozilla\firefox\profiles\iu4jtvzk.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=ffsp1&p=
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=ffds1&p=
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: XUL Cache: {3FE884AC-BC6E-4915-B5C1-99E6094BFACC} - c:\windows\system32\config\systemprofile\local settings\application data\{3fe884ac-bc6e-4915-b5c1-99e6094bfacc}\

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-7 64160]
R0 m5289;m5289;c:\windows\system32\drivers\m5289.sys [2006-3-29 51840]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-4-10 130424]
R0 uliagpkx;ULi AGP Bus Filter Driver;c:\windows\system32\drivers\AGPKX.SYS [2006-3-29 45056]
R1 Avg7Core;AVG7 Kernel;c:\windows\system32\drivers\avg7core.sys [2008-2-29 821856]
R1 Avg7RsW;AVG7 Wrap Driver;c:\windows\system32\drivers\avg7rsw.sys [2008-2-29 4224]
R1 Avg7RsXP;AVG7 Resident Driver XP;c:\windows\system32\drivers\avg7rsxp.sys [2008-2-29 27776]
R1 AvgClean;AVG7 Clean Driver;c:\windows\system32\drivers\avgclean.sys [2008-2-29 10760]
R1 Cinemsup;Cinemsup;c:\windows\system32\drivers\cinemsup.sys [2003-12-19 6656]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2008-5-28 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-5-28 55024]
R2 Avg7Alrt;AVG7 Alert Manager Server;c:\progra~1\grisoft\avg7\avgamsvr.exe [2008-2-29 418816]
R2 Avg7UpdSvc;AVG7 Update Service;c:\progra~1\grisoft\avg7\avgupsvc.exe [2008-2-29 49664]
R2 AVGEMS;AVG E-mail Scanner;c:\progra~1\grisoft\avg7\avgemc.exe [2008-2-29 406528]
R2 AvgTdi;AVG Network Redirector;c:\windows\system32\drivers\avgtdi.sys [2008-2-29 4960]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 951632]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-2-29 24652]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-5-28 7408]
R3 uts_bus;UTStarcom USB Composite Device driver (WDM);c:\windows\system32\drivers\uts_bus.sys [2008-11-11 84352]
R3 uts_mdfl;UTStarcom USB Modem Filter;c:\windows\system32\drivers\uts_mdfl.sys [2008-11-11 14976]
R3 uts_mdm;UTStarcom USB Modem Drivers;c:\windows\system32\drivers\uts_mdm.sys [2008-11-11 110848]
R3 uts_serd;UTStarcom USB Diagnostic Serial Port (WDM);c:\windows\system32\drivers\uts_serd.sys [2008-11-11 90880]
S3 sdAuxService;PC Tools Auxiliary Service;i:\help\spyware doctor\pctsAuxs.exe [2009-4-10 348752]
S3 sdCoreService;PC Tools Security Service;i:\help\spyware doctor\pctsSvc.exe [2009-4-10 1095560]

=============== Created Last 30 ================

2009-04-13 13:24 <DIR> --d----- c:\windows\system32\URTTemp
2009-04-13 12:48 125,391 a------- C:\MGlogs.zip
2009-04-13 12:47 <DIR> --d----- C:\MGTools
2009-04-13 06:49 <DIR> a-dshr-- C:\cmdcons
2009-04-13 06:43 1,340,797 a------- C:\MGtools.exe
2009-04-13 06:38 73,728 a------- C:\pv.exe
2009-04-12 08:39 161,792 a------- c:\windows\SWREG.exe
2009-04-12 08:39 98,816 a------- c:\windows\sed.exe
2009-04-10 12:11 24,748 a------- c:\windows\system32\AAWService_2009_04_10_12_11_56.dmp
2009-04-10 07:47 159,600 a------- c:\windows\system32\drivers\pctgntdi.sys
2009-04-10 07:47 130,424 a------- c:\windows\system32\drivers\PCTCore.sys
2009-04-10 07:47 73,840 a------- c:\windows\system32\drivers\PCTAppEvent.sys
2009-04-10 07:47 64,392 a------- c:\windows\system32\drivers\pctplsg.sys
2009-04-10 07:47 <DIR> --d----- c:\program files\common files\PC Tools
2009-04-10 07:47 <DIR> --d----- c:\docume~1\home\applic~1\PC Tools
2009-04-10 07:47 <DIR> --d----- c:\docume~1\alluse~1\applic~1\PC Tools
2009-04-09 06:54 <DIR> --d----- C:\VundoFix Backups
2009-04-07 16:58 15,688 a------- c:\windows\system32\lsdelete.exe
2009-04-07 16:29 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-04-07 16:18 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-04-07 16:18 <DIR> --d----- c:\program files\Lavasoft
2009-04-05 21:44 <DIR> --d----- c:\program files\GOPlayer
2009-03-18 17:33 54,156 a---h--- c:\windows\QTFont.qfn
2009-03-18 17:33 1,409 a------- c:\windows\QTFont.for
2009-03-17 21:01 <DIR> --d----- c:\documents and settings\home\Tracing
2009-03-17 20:49 <DIR> --d----- c:\program files\Microsoft
2009-03-17 20:48 <DIR> --d----- c:\program files\Windows Live SkyDrive
2009-03-17 20:44 <DIR> --d----- c:\program files\common files\Windows Live

==================== Find3M ====================

2009-04-06 15:32 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-06 15:32 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-03-14 14:49 3,140 a--sh--- c:\docume~1\alluse~1\applic~1\KGyGaAvL.sys
2009-03-14 14:48 88 ---shr-- c:\docume~1\alluse~1\applic~1\2C063047E3.sys
2009-03-06 09:44 283,648 a------- c:\windows\system32\pdh.dll
2009-03-02 19:18 826,368 a------- c:\windows\system32\wininet.dll
2009-02-20 13:09 78,336 a------- c:\windows\system32\ieencode.dll
2009-02-09 05:20 723,456 a------- c:\windows\system32\lsasrv.dll
2009-02-09 05:20 399,360 a------- c:\windows\system32\rpcss.dll
2009-02-09 05:20 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 05:20 616,960 a------- c:\windows\system32\advapi32.dll
2009-02-09 05:19 1,846,272 a------- c:\windows\system32\win32k.sys
2009-02-06 18:52 49,504 a------- c:\windows\system32\sirenacm.dll
2009-02-06 12:24 2,180,480 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 12:14 110,592 a------- c:\windows\system32\services.exe
2009-02-06 11:54 35,328 a------- c:\windows\system32\sc.exe
2009-02-06 11:49 2,057,728 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-03 15:08 55,808 a------- c:\windows\system32\secur32.dll
2006-08-14 01:09 1,043,688 a------- c:\docume~1\home\applic~1\GDIPFONTCACHEV1.DAT
2003-08-27 14:19 36,963 a----r-- c:\program files\common files\SM1updtr.dll

============= FINISH: 4:12:44.42 ===============

Edited by Mindy Lou, 16 April 2009 - 08:21 AM.


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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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Posted 01 May 2009 - 09:54 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 05 May 2009 - 12:14 PM

This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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