Posted 16 April 2009 - 04:54 AM
Hi, first right click my computer then click on properties, now click on the hardware tap and hit the device manager with you mouse. Now go to the network adapters, expand it by clicking the plus sign, now do you see any adapters here installed in your system. Also look for an x or ! marks it could means that they are disabled.
If you don't see anything then it means it is not installed or if it is better to go for an upto date one from the website.
Now click start then run and type cmd
type ping google.com
type ping 127.0.0.1
this should give result because it is your local host and it will tell us if network card is working and drver installed.
Also go to security center make sure that your firewall is off temporarily. If you have a router please reset it and try your connection again. I did notice that on another post I adviced a user to install or update their service pack and that seemed to fix the issue. Maybe you want to give that a go because the latest service pack will have many drivers that will instantly recognise your on the system.
Also, if your ISP sent you a cd you will need to install that, go to you internet options within the browser, then connections, the lan setting, make sure auto detect settings are set and that no proxy is enabled.