Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

NTOSKRNL-HOOK infection - help


  • Please log in to reply
16 replies to this topic

#1 nully101

nully101

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:uk
  • Local time:05:51 PM

Posted 15 April 2009 - 06:25 PM

:thumbsup: Hi, I've just joined as I'm going mad trying to remove NTOSKRNL-HOOK (detected by mcafee & says it's fixed but clearly isn't). It is redirecting my web pages to (quite often to pro search or info.com sites) & stopping me from downloading anything which might help me. I just want my computer back please! I don't have a lot of computer knowledge so please go easy me.

Thanks

nully :flowers:

BC AdBot (Login to Remove)

 


#2 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:01:51 PM

Posted 15 April 2009 - 06:41 PM

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 nully101

nully101
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:uk
  • Local time:05:51 PM

Posted 16 April 2009 - 09:42 AM

Hi, thanks for the instructions - they were very straight forward. Unfortunately, the DrWeb scans (express and full) did not find anything, so there is no log report to leave for you. I don't know if this is important, but my safe mode would only operate as safe mode with networking.
Nully :thumbsup:


#4 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:01:51 PM

Posted 16 April 2009 - 02:42 PM

The results were the most important. Let's try another scan...

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 nully101

nully101
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:uk
  • Local time:05:51 PM

Posted 16 April 2009 - 05:52 PM

OK, I'm going to show my lack of knowledge but I can't get the mbam file to run. Here is what I did:-

1. downloaded the mbam-setup.exe from the links provided.
2. turned off mcafee (following the linked instructions at bottom of last post) & the warning came up to show that I wasn't protected
3. turned off windows defender
4. double clicked the setup.exe icon & went through installation
5. at last stage
# When installation has finished, make sure you leave both of these checked:

* Update Malwarebytes' Anti-Malware
* Launch Malwarebytes' Anti-Malware

# Then click Finish.

....... on clicking finish nothing happens.

The program icon is on my desktop & new program installed message shows when I hit start menu. The program file present on my computer. Double clicking the icon on the desktop doesn't start the program for me. This also happened a few days ago when I downloaded tried to run the spybot search & destroy program (I was going to give it a try).

What am I doing wrong or any idea what is stopping these programs?

regards
Nully

#6 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:01:51 PM

Posted 16 April 2009 - 09:19 PM

It sounds like you did everything right.

Please rename the MBEM startup file (.exe) to nextone.com Try to run the program renamed.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 nully101

nully101
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:uk
  • Local time:05:51 PM

Posted 17 April 2009 - 03:14 AM

Hi, file nemaned as requested & I updated (database updated from 1945 to 1992). With win. defender & mcafee disabled I performed the quick scan (this was in normal mode not safe mode) - here is the log:

...............................................................................

Malwarebytes' Anti-Malware 1.36
Database version: 1992
Windows 5.1.2600 Service Pack 3

17/04/2009 08:47:29
mbam-log-2009-04-17 (08-47-29).txt

Scan type: Quick Scan
Objects scanned: 75424
Time elapsed: 3 minute(s), 13 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\gaopdxcounter (Trojan.Agent) -> Quarantined and deleted successfully.

............................................................................................................................................................................

I should mention that before I joined the forum I tried malwarebytes & it found some stuff (the above being one of them). As this didn't cure the problem I removed the program to try other things. Now that I have reinstalled the program the log from that removal is thankfully there in the log section. I have included it below in case it helps.

...........................................................................................................................................................................

Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 5.1.2600 Service Pack 3

12/04/2009 23:46:47
mbam-log-2009-04-12 (23-46-47).txt

Scan type: Full Scan (C:\|)
Objects scanned: 140949
Time elapsed: 23 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 11
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.61,85.255.112.172 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{c4b3f0fc-833b-45e4-88a0-1c7e06595d3d}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.61,85.255.112.172 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{ed7aa0cb-2182-45e7-b6fe-303571200571}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.61,85.255.112.172 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.61,85.255.112.172 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{c4b3f0fc-833b-45e4-88a0-1c7e06595d3d}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.61,85.255.112.172 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{ed7aa0cb-2182-45e7-b6fe-303571200571}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.61,85.255.112.172 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.61,85.255.112.172 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{c4b3f0fc-833b-45e4-88a0-1c7e06595d3d}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.61,85.255.112.172 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{ed7aa0cb-2182-45e7-b6fe-303571200571}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.61,85.255.112.172 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\gaopdxcounter (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-1375625.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.

#8 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:01:51 PM

Posted 17 April 2009 - 01:26 PM

Excellent! Malwarebytes did its job... Now lets get rid of the rootkit holding it back.

Install RootRepeal

Click here - Official Rootrepeal Site, and download RootRepeal.zip. I recommend downloading to your desktop.
Fatdcuk at Malwarebytes posted a comprehensive tutorial - Self Help guide can be found here if needed.: Malwarebytes Removal and Self Help Guides.
Click RootRepeal.exe to open the scanner.
Click the Report tab, now click on Scan. A Window will open asking what to include in the scan.
Check the following items:
Drivers
Files
Processes
SSDT
Stealth Objects
Hidden Services

Click OK
Scan your C Drive (Or your current system drive) and click OK. The scan will begin. This my take a moment, so please be patient. When the scan completes, click Save Report.
Name the log RootRepeal.txt and save it to your Documents folder - (Default folder).
Paste the log into your next reply.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 nully101

nully101
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:uk
  • Local time:05:51 PM

Posted 17 April 2009 - 06:31 PM

Hello again - here is the log file from rootrepeal. Fingers crossed!


ROOTREPEAL © AD, 2007-2008
==================================================
Scan Time: 2009/04/18 00:26
Program Version: Version 1.2.3.0
Windows Version: Windows XP SP3
==================================================

Drivers
-------------------
Name: dump_atapi.sys
Image Path: C:\WINDOWS\System32\Drivers\dump_atapi.sys
Address: 0xEE5D6000 Size: 98304 File Visible: No
Status: -

Name: dump_WMILIB.SYS
Image Path: C:\WINDOWS\System32\Drivers\dump_WMILIB.SYS
Address: 0xF7A7F000 Size: 8192 File Visible: No
Status: -

Name: gaopdxwwepxevdymycdovyksiqltqfqxdkblrx.sys
Image Path: C:\WINDOWS\system32\drivers\gaopdxwwepxevdymycdovyksiqltqfqxdkblrx.sys
Address: 0xEE887000 Size: 86016 File Visible: -
Status: Hidden from Windows API!

Name: rootrepeal.sys
Image Path: C:\WINDOWS\system32\drivers\rootrepeal.sys
Address: 0xBA5B5000 Size: 45056 File Visible: No
Status: -

Stealth Objects
-------------------
Object: Hidden Module [Name: gaopdxnbmkdqomslemisppaslqowlmbjvovymp.dll]
Process: firefox.exe (PID: 2480) Address: 0x10000000 Size: 24576

Hidden Services
-------------------
Service Name: gaopdxserv.sys
Image Path: C:\WINDOWS\system32\drivers\gaopdxwwepxevdymycdovyksiqltqfqxdkblrx.sys

#10 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:01:51 PM

Posted 17 April 2009 - 08:28 PM

Our next step...

1st - update Malwarebytes. Do not run it yet...

Rerun Rootrepeal. After the scan completes, go to the files tab and find these files:

Name: gaopdxwwepxevdymycdovyksiqltqfqxdkblrx.sys
Image Path: C:\WINDOWS\system32\drivers\gaopdxwwepxevdymycdovyksiqltqfqxdkblrx.sys
Address: 0xEE887000 Size: 86016 File Visible: -
Status: Hidden from Windows API!


Then use your mouse to highlight it in the Rootrepeal window.
Next right mouse click on it and select *wipe file* option only then immediately reboot the computer.

Rerun Malwarebytes in full mode. - Let me know if you need any help with these steps.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#11 nully101

nully101
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:uk
  • Local time:05:51 PM

Posted 18 April 2009 - 04:13 AM

:thumbsup: Performed tasks as requested, malwarebytes detected the corrupt files - removed & restarted computer. Brill - everything seems well. McAfee scan normal (& working properly - was crashing each time scan began). I didn't have a clue about this - you've saved me from a system format. Thank you so much!!!!!!. :flowers:

#12 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:01:51 PM

Posted 18 April 2009 - 10:43 AM

You are welcome... But I would still run a few scans to be sure everything has been removed.

Lets see if anything is left out there.

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#13 nully101

nully101
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:uk
  • Local time:05:51 PM

Posted 19 April 2009 - 04:31 AM

Hi, used the cleaner & run SUPERAntiSpyware in safe mode. The scan was clean (log included). Am I cleared now? Also, I'm a bit concerned about mcafee letting the problem in. I had AVG before & used without any problems. I changed internet providers recently & mcafee came with my subscription, so I decided to use it instead. I'm thinking I should go back to AVG - does this sound reasonable?
Once again, thank you very much for your assistance.

Nully

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/19/2009 at 00:18 AM

Application Version : 4.26.1000

Core Rules Database Version : 3852
Trace Rules Database Version: 1805

Scan type : Complete Scan
Total Scan Time : 01:32:47

Memory items scanned : 292
Memory threats detected : 0
Registry items scanned : 6070
Registry threats detected : 0
File items scanned : 51907
File threats detected : 0

#14 rigel

rigel

    FD-BC


  • Members
  • 12,944 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:South Carolina - USA
  • Local time:01:51 PM

Posted 19 April 2009 - 05:41 PM

Excellent! One more and then we can relax some...

There are some pieces of Malware that cannot be stopped only with antivirus programs. It is more of having complimenting programs.
  • Have Windows updated as far as it can be. SP3 and updates.
  • Keep your antivirus updated.
  • Have a firewall in place.
  • Consider use of a HOSTS file.
Please perform a scan with Eset Onlinescan (NOD32).
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista Users be sure to run Internet Explorer as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
  • You will see the Terms of Use. Tick the check-box in front of YES, I accept the Terms of Use
  • Now click Start.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?" (OnlineScanner.cab)".
  • Answer Yes to install and download the ActiveX controls that allows the scan to run.
  • Click Start. (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, check: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan to start the online scan. (this could take some time to complete)[/color]
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software. Just close the window.
  • Now click Start > Run... > type: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad.
  • Copy and paste the log results in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#15 nully101

nully101
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:uk
  • Local time:05:51 PM

Posted 20 April 2009 - 05:09 AM

Hello again. Ran the Eset online scan & it was clean (see below). I have one more question (possibly a silly one) - is it possible that extenal drives such as mp3 players & usb memory sticks might be infected & reinfect when I attach them again?

Thanks Nully

Eset log

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=4020 (20090420)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=27818dc291898c45a7c1b91bb84f9035
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2009-04-20 09:53:02
# local_time=2009-04-20 10:53:02 (+0000, GMT Standard Time)
# country="United Kingdom"
# osver=5.1.2600 NT Service Pack 3
# scanned=314248
# found=0
# scan_time=3128




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users