Hello everyone! I don't consider myself to be a geek by any means, but I know my way around a computer pretty well (or so I think I do). However, I'm completely stumped and things I've tried so far just don't seem to be working.
My computer completely freezes and I have to shut it down...at minimum, once a day. I don't know if it's just coincidental or not, but I didn't start having ANY problems until I got an iPod and downloaded iTunes 8. There isn't any particular program I open that causes the problem, as I've experienced it while playing games, surfing the net, using Media Player, etc. I have uninstalled iTunes, but still have the problem.
I don't know if either of these two things are related to the same thing (and maybe the problem is compounding), but 1) I just started getting a blue screen as well saying...KERNEL_STACK_INPAGE_ERROR (along with a page full of jibberish) and 2) sometimes when I boot my computer I will get a black screen that shows my 2 hard drives and my external hard drive and I am forced to press F1 to continue. Side note to #2...I've gone into the BIOS and every now and then, it shows my external drive as my boot drive (not showing/recognizing my C: drive at all). The way I've been working around that is, when my computer doesn't boot, I disconnect my external drive and reboot...sucks to do, but it's allowing me access to my computer.
As far as what I've tried to do to "fix" the problem...uninstalled iTunes, ran CHKDSK (as recommended here http://support.microsoft.com/kb/315266
), I have Norton A/V and it does a full scan every morning (with zero results, obviously) and I've run HijackThis (but not sure how to interpret the results).