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#1 whiteshoes

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Posted 15 April 2009 - 12:27 PM

hi all i picked up a virus called reader_s.exe. it started shutting down programs and the internet and then my windows, so i tried to do a repair install with a friends disc but couldnt and did a full install,now there are drivers missing. i found the drivers for my wireless modem (using a program called astra32)and reinstalled them but the drivers have again gone also i am unable to install drivers for my audio media controller.below is a copy of my hijack this log. any help would be appreciated tia john

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:44:00 PM, on 4/15/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20696)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\afisicx.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\sopidkc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\tdctxte.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: C:\WINDOWS\system32\ds43g4nfjkn93.dll - {D5BF49A0-94F3-42BD-F434-3604812C8955} - C:\WINDOWS\system32\ds43g4nfjkn93.dll
O2 - BHO: (no name) - {e1298a2f-3cc0-3a44-6861-185cacb61849} - C:\WINDOWS\ifecimayobiq.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Amoborunif] rundll32.exe "C:\WINDOWS\ifecimayobiq.dll",e
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [svc] c:\program Files\ThunMail\testabd.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [] C:\WINDOWS\TEMP\eeuefhxm.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Windows Resurections] C:\WINDOWS\TEMP\eeuefhxm.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [Diagnostic Manager] C:\WINDOWS\TEMP\2633919602.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [reader_s] C:\Documents and Settings\JOHNNY G\reader_s.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [svc] c:\program Files\ThunMail\testabd.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Documents and Settings\JOHNNY G\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk (HKCU)
O9 - Extra 'Tools' menuitem: Absolute Poker - {13C1DBF6-7535-495c-91F6-8C13714ED485} - C:\Documents and Settings\JOHNNY G\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk (HKCU)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1239526318109
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1239526309343
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: c:\progra~1\ThunMail\testabd.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O22 - SharedTaskScheduler: lkjf9873jhifjnsfi8w3fe - {D5BF49A0-94F3-42BD-F434-3604812C8955} - C:\WINDOWS\system32\ds43g4nfjkn93.dll
O23 - Service: afisicx Service (afisicx) - Unknown owner - C:\WINDOWS\system32\afisicx.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Dhcp server (DhcpSrv) - Unknown owner - C:\WINDOWS\dhcp\svchost.exe (file missing)
O23 - Service: Windows Installer (MSIServer) - Unknown owner - C:\WINDOWS\system32\msiexec.exe (file missing)
O23 - Service: Office Source Engine (ose) - Unknown owner - C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE (file missing)
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: sopidkc Service (sopidkc) - Unknown owner - C:\WINDOWS\system32\sopidkc.exe
O23 - Service: tdctxte Service (tdctxte) - Unknown owner - C:\WINDOWS\system32\tdctxte.exe

--
End of file - 5330 bytes

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#2 Rodav

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Posted 18 April 2009 - 05:23 PM

Hi,

I have bad news for you :thumbup2:

I see you're dealing with Virut on top of the other nasty malware you are dealing with. In that case, it's unfortunately a lost case - Game over situation and a format and reinstall is the fastest and especially the safest solution.

You may want to read this why: Virut and other File infectors - Throwing in the Towel?

So, I suggest you to start backup all of your valuable data/documents/pictures/movies/songs/etc.. Do NOT backup any applications/installers and Do NOT backup any .exe/.scr/.htm/.html/.xml/.zip/.rar files...
This because these files may be infected as well. If you back them up and replace them afterwards, it will infect your computer again.

Read here for instructions how to format and reinstall Windows: http://web.mit.edu/ist/products/winxp/adva...all-format.html

#3 whiteshoes

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Posted 21 April 2009 - 05:20 AM

hi thx for your help. i have managed to get all my photos etc. and do a complete reformat which seems to have got rid of everything nasty, unfortunately some drivers were missing. i have managed to replace them all apart from 1 , which is the audio media controller. i am struggling to find the drivers as i dont know the model number for my pc (i got the pc as part of an insurance claim some years ago). it was assembled by centreprise (but has hyundai on the front) and has no model number on the back. any help would be much appreciated tia john

#4 Rodav

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Posted 21 April 2009 - 06:45 AM

This program Everest will give an overview of your system. It should tell you what your audio device is under the Multimedia: section. If you still can't figure out what drivers you need I recommend visiting here: http://www.techsupportforum.com/hardware-s...driver-support/ which is a dedicated forum for driver issues like the one you are having.

#5 whiteshoes

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Posted 22 April 2009 - 12:37 PM

hi rodav thx for your help i posted a thread on the site you suggested and i now have .... many thx again

i now have sound that should have said...lol

#6 Rodav

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Posted 22 April 2009 - 03:27 PM

You're welcome, I hope everything works out for you. :thumbup2:


The following are some programs and tips that may help reinfection:

Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints, you need to be registered to post as unfortunately we were hit with too many spam posting to allow guest posting to continue just find your country room and register your complaint.

Below are some steps to follow in order to dramatically lower the chances of reinfection
You may have already implemented some of the steps below, however you can follow any steps that you have not already implemented
  • Download and install an antivirus program, and make sure that you keep it updated
    New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software
    Two good antivirus programs free for non-commercial home use are Avast and Antivir
    Two good paid for antivirus programs are NOD32 and Kaspersky
    Note: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection level. It may also impair the performance of your PC.
  • Make sure you install all the security updates for Windows, Internet explorer & Microsoft Office
    Whenever a security problem in its software is found, Microsoft will usually create a patch for it to that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC
    Go here to check for & install updates to Microsoft applications
    Note: The update process uses activex, so you will need to use internet explorer for it, and allow the activex control that it wants to install
  • Keep your non-Microsoft applications updated as well
    Microsoft isn't the only company whose products can contain security vulnerabilities, to check for other vulnerable programs running on your PC that are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month
  • Make Internet Explorer more secure
    Click Start > Run
    Type Inetcpl.cpl & click OK
    Click on the Security tab
    Click Reset all zones to default level
    Make sure the Internet Zone is selected & Click Custom level
    In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • Install a Hosts File
    I recommend MVPS Hosts File
    Every version of windows includes a hosts file as part of them. A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
    On some PCs, having a custom HOSTS file installed can cause a significant slowdown. Following these instructions should resolve the issue
    • Click Start > Run
    • Type services.msc & click OK
    • In the list, find the service called DNS Client & double click on it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click OK & then close the Services window
    For a more detailed explanation of the HOSTS file, click here
  • Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program. If you want to help the developer of the program and get more information about what the programs that you see in Winpatrol please check out Winpatrol Plus. It does not need a new download.
  • Install Malwarebytes & update and scan with it regularly
    Malwarebytes is a free for personal use on demand scanner which is developed by active members of the Malware Removal community. It detects and removes many modern infections. The paid version offers realtime protection.
  • The last and most important thing I can tell you is UPDATE, UPDATE, UPDATE.
    If you don't update your security programs (Antivirus, Antispyware, even Windows) then you are at risk.
    Malware changes on a day to day basis. You should update every week at the very least.
Miekiemoes an expert in malware removal has a fantastic article on how to prevent Malware for further tips, it's well worth a read. http://users.telenet.be/bluepatchy/miekiem...prevention.html

#7 Rodav

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Posted 26 April 2009 - 10:19 AM

This Topic is now closed.

If you need this topic reopened, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.




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