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No browser sound after Combofix


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#1 lowsixfo64

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Posted 15 April 2009 - 11:25 AM

hello all,
I recently had the trojen Vundo and ran through the combo fix process. I am not getting sound when going to youtube, google, etc. I can play videos and music from my hard drive however. i can post my log at your request. Combofix did succeed in removing the virus.
Thanks!
Jared

Edited by lowsixfo64, 15 April 2009 - 11:36 AM.


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#2 lowsixfo64

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Posted 15 April 2009 - 12:44 PM

hellllloooo out there

#3 garmanma

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Posted 15 April 2009 - 02:27 PM

No sound after combofix

Check the Device Manager to see if there is corrupted driver or missing Codecs (given by the presence of ! or ?) under Sound, video and game controller.

Then Sound and Audio Devices in the Control Panel could be checked to see if under Audio tab the right Default device is selected. Also in the same location under Voice tab there is a Test Hardware ... button the user can use to test the hardware.

Under Audio tab, Sound playback section, under Default device at least one of the installed Codecs should be listed. In case the user has anything other than the Windows Audio Codecs the third party Codecs should be listed there. Otherwise the third party Codecs (like Creative SoundBlaster) should be installed or if already listed should be selected. Also there is an option at the bottom of the Audio tab "Use only default devices " that should be unchecked.
Mark
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