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disk drive won't recognize music CDs or any other disks


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8 replies to this topic

#1 HouseBoat

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Posted 14 April 2009 - 07:00 PM

I recently disabled autoplay. The other day I was having trouble with my wireless printer, and was prompted to put in the printer's solution center disk. After puting in the disk, nothing happened (as was expected after disabling autoplay). I opened up My Computer and there was no D:// drive icon. It was as if there were no CD inserted. So, I tried a number of other CDs with the same result. I set my autoplay back to normal in group processes, restarted my machine, but still nothing. I guess I just need a little direction. Any help would be appreciated. Thanks in advance.

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#2 Sterling14

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Posted 15 April 2009 - 06:46 AM

Go to device manager by going to control panel, system, hardware tab, and then device manager. If you're running vista, it would be easiest to just type "device manager" into the search box.

In device manager, is your drive under the dvd/cd drives section? If not, do you have any unkown devices in device manager?
"I think there is a world market for maybe five computers." - Thomas Watson, Chairman of IBM, 1943

#3 garmanma

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Posted 15 April 2009 - 10:10 AM

I opened up My Computer and there was no D:// drive icon



Delete the upper/lower filter keys
http://support.microsoft.com/kb/314060
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#4 HouseBoat

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Posted 15 April 2009 - 10:43 PM

In device manager, is your drive under the dvd/cd drives section? If not, do you have any unkown devices in device manager?



I don't even have a dvd/cd drive section listed in my device manager. I do, however, have an unknown device listed.

#5 Sterling14

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Posted 16 April 2009 - 10:26 PM

Did you try what garmanma suggested? It looks very helpful.

If that method fails, can you take a screenshot of your device manager for us?
"I think there is a world market for maybe five computers." - Thomas Watson, Chairman of IBM, 1943

#6 HouseBoat

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Posted 18 April 2009 - 08:19 AM

I deleted upper and lower filter keys, and still nothing. A screen shot of my device manager is attached.

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#7 Sterling14

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Posted 18 April 2009 - 06:36 PM

I think the easiest thing to do would be to unplug the cd drive from your computer (unplug either the IDE or SATA cable from it to the motherboard), turn the computer on and let windows load up. After Windows loads up, shut down the computer normally. Once it's off, plug the cable abck into the cd drive. When you turn the compuetr on, Windows should detect a new device and automatically install the drivers for it.

If that doesn't work, what's the make and model of the cd drive? We may be able to find the drivers for it online.
"I think there is a world market for maybe five computers." - Thomas Watson, Chairman of IBM, 1943

#8 HouseBoat

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Posted 19 April 2009 - 09:07 PM

I reconnected my cd drive, and so far, so good. I inserted an audio CD, and was able to import it into my iTunes library. Thank you so much for your help. Much appreciated.

#9 Sterling14

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Posted 20 April 2009 - 06:27 AM

I'm glad everything worked out! :thumbsup:
"I think there is a world market for maybe five computers." - Thomas Watson, Chairman of IBM, 1943




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