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Multiple iexplore.exe running


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16 replies to this topic

#1 Artem

Artem

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  • Local time:12:23 PM

Posted 14 April 2009 - 06:26 PM

Hi,

Just as the title says there are multiple iexplore.exe running when I am only using one window. I was previously using firefox until it began to lock up for about a minute after loading before resuming. Firefox would also have two firefox.exe processes running. I thought that it was a firefox problem but it still persists. Here is the DDS log followed by HijackThis log.


DDS (Ver_09-03-16.01) - NTFSx86
Run by Artem at 19:03:57.54 on Tue 04/14/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1100 [GMT -4:00]

AV: Norton 360 *On-access scanning enabled* (Updated)
FW: Norton 360 *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\PROGRA~1\MICROS~2\rapimgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Customer\Wireless PCI_CardBus utility V1.01\Wireless PCI_CardBus utility V1.01.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Artem\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/?rs=1
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.0.0.135\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.0.0.135\IPSBHO.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - No File
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.0.0.135\coIEPlg.dll
TB: {4064EA35-578D-4073-A834-C96D82CBCF40} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [NVIDIA nTune] "c:\program files\nvidia corporation\ntune\nTuneCmd.exe" resetprofile
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [SMSERIAL] sm56hlpr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\launch~1.lnk - c:\program files\customer\wireless pci_cardbus utility v1.01\Wireless PCI_CardBus utility V1.01.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~2\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~2\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
LSP: %SYSTEMROOT%\system32\nvLsp.dll
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1228540412984
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.0.0.135\CoIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\artem\applic~1\mozilla\firefox\profiles\x6oct9g0.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/?rs=1
FF - prefs.js: keyword.URL - about:neterror?e=query&u=
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\documents and settings\artem\application data\mozilla\firefox\profiles\x6oct9g0.default\extensions\{463f6ca5-ee3c-4be1-b7e6-7fee11953374}\platform\winnt\components\FoxyTunes.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0300000.087\SymEFA.sys [2009-4-13 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0300000.087\BHDrvx86.sys [2009-4-13 258608]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0300000.087\cchpx86.sys [2009-4-13 482352]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090408.002\IDSXpx86.sys [2009-4-13 276344]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.0.0.135\ccSvcHst.exe [2009-4-13 115560]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-4-13 101936]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090414.020\NAVENG.SYS [2009-4-14 89104]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090414.020\NAVEX15.SYS [2009-4-14 876144]
RUnknown pavboot;pavboot; [x]

=============== Created Last 30 ================

2009-04-14 17:41 16,128 ac------ c:\windows\system32\dllcache\modemcsa.sys
2009-04-14 17:41 16,128 a------- c:\windows\system32\drivers\MODEMCSA.sys
2009-04-14 17:41 <DIR> --d----- c:\windows\Motorola
2009-04-13 20:48 <DIR> --d----- c:\docume~1\artem\applic~1\TaxCut
2009-04-13 20:47 <DIR> --d----- c:\program files\TaxCut08
2009-04-13 20:47 <DIR> --d----- c:\program files\PDF995
2009-04-13 20:39 <DIR> --dsh--- c:\documents and settings\artem\IECompatCache
2009-04-13 18:54 <DIR> --d----- c:\program files\Panda Security
2009-04-13 18:23 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}
2009-04-13 18:23 36,400 a----r-- c:\windows\system32\drivers\SymIM.sys
2009-04-13 18:23 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-04-13 18:23 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-04-13 18:23 7,386 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-04-13 18:23 805 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-04-13 18:23 <DIR> --d----- c:\program files\Symantec
2009-04-13 18:23 <DIR> --d----- c:\program files\common files\Symantec Shared
2009-04-13 18:23 <DIR> --d----- c:\windows\system32\drivers\N360
2009-04-13 18:23 <DIR> --d----- c:\program files\Norton 360
2009-04-13 18:23 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Symantec
2009-04-13 18:23 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Norton
2009-04-13 18:22 <DIR> --d----- c:\program files\NortonInstaller
2009-04-13 18:22 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NortonInstaller
2009-04-13 18:07 <DIR> --d----- c:\docume~1\alluse~1\applic~1\TaxCut
2009-04-13 11:27 <DIR> --dsh--- c:\documents and settings\artem\PrivacIE
2009-04-13 11:25 <DIR> --dsh--- c:\documents and settings\artem\IETldCache
2009-04-13 11:23 <DIR> --d----- c:\windows\ie8updates
2009-04-13 11:22 <DIR> -cd-h--- c:\windows\ie8
2009-04-13 11:22 <DIR> --d-h--- c:\windows\msdownld.tmp
2009-04-13 11:21 105,984 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-04-11 02:10 <DIR> --d----- c:\windows\pss
2009-04-11 02:02 26,000 a------- c:\windows\system32\E3TL.DLL
2009-04-11 02:02 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Zenturi
2009-04-11 00:27 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-04-11 00:27 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-04-10 23:46 <DIR> --d-h--- c:\windows\system32\GroupPolicy
2009-04-10 23:20 <DIR> --d----- c:\program files\AVG
2009-04-10 23:20 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-04-10 23:06 664 a------- c:\windows\system32\d3d9caps.dat
2009-04-09 22:26 <DIR> --d----- C:\Downloads
2009-03-31 23:20 <DIR> --d----- c:\docume~1\artem\applic~1\ImTOO Software Studio
2009-03-28 01:32 168,448 a------- c:\windows\system32\unrar.dll
2009-03-28 01:32 839,680 a------- c:\windows\system32\lameACM.acm
2009-03-28 01:32 217,088 a------- c:\windows\system32\yv12vfw.dll
2009-03-28 01:32 414 a------- c:\windows\system32\lame_acm.xml
2009-03-28 01:32 3,596,288 a------- c:\windows\system32\qt-dx331.dll
2009-03-28 01:32 795,648 a------- c:\windows\system32\xvidcore.dll
2009-03-28 01:32 684,032 a------- c:\windows\system32\divx.dll
2009-03-28 01:32 130,048 a------- c:\windows\system32\xvidvfw.dll
2009-03-28 01:32 86,016 a------- c:\windows\system32\dpl100.dll
2009-03-28 01:32 67,584 a------- c:\windows\system32\ff_vfw.dll
2009-03-28 01:32 547 a------- c:\windows\system32\ff_vfw.dll.manifest
2009-03-28 01:32 60,273 a------- c:\windows\system32\pthreadGC2.dll
2009-03-28 01:32 <DIR> --d----- c:\program files\K-Lite Codec Pack
2009-03-27 00:05 1,089,593 -c------ c:\windows\system32\dllcache\ntprint.cat
2009-03-26 16:18 268,648 a------- c:\windows\system32\mucltui.dll
2009-03-26 16:18 208,744 a------- c:\windows\system32\muweb.dll
2009-03-26 16:18 27,496 a------- c:\windows\system32\mucltui.dll.mui
2009-03-25 19:16 <DIR> --d----- c:\program files\Wise Registry Cleaner
2009-03-22 14:48 <DIR> --d----- c:\program files\CCleaner
2009-03-22 14:41 <DIR> --d----- c:\program files\Trend Micro
2009-03-20 21:48 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Trymedia

==================== Find3M ====================

2009-04-09 19:33 237,568 a------- c:\windows\system32\rmc_rtspdl.dll
2009-04-09 19:33 156,672 a------- c:\windows\system32\rmc_fixasf.exe
2009-04-09 19:33 323,584 a------- c:\windows\system32\AUDIOGENIE2.DLL
2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-08 04:34 914,944 a------- c:\windows\system32\wininet.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\licmgr10.dll
2009-03-08 04:33 18,944 a------- c:\windows\system32\corpol.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\vbscript.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\admparse.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\iesetup.dll
2009-03-08 04:31 34,816 a------- c:\windows\system32\imgutil.dll
2009-03-08 04:31 48,128 a------- c:\windows\system32\mshtmler.dll
2009-03-08 04:31 45,568 a------- c:\windows\system32\mshta.exe
2009-03-08 04:22 156,160 a------- c:\windows\system32\msls31.dll
2009-03-01 21:00 4,096 a------- c:\windows\d3dx.dat
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-01-18 16:33 2,984 a--sh--- c:\docume~1\alluse~1\applic~1\KGyGaAvL.sys
2009-01-18 16:33 88 ---shr-- c:\docume~1\alluse~1\applic~1\AFAE03DFA7.sys

============= FINISH: 19:04:26.01 ===============


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:17:17 PM, on 4/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Microsoft ActiveSync\Wcescomm.exe
C:\PROGRA~1\MICROS~2\rapimgr.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Customer\Wireless PCI_CardBus utility V1.01\Wireless PCI_CardBus utility V1.01.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/?rs=1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: AskBar BHO - {201f27d4-3704-41d6-89c1-aa35e39143ed} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.0.0.135\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.0.0.135\IPSBHO.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - (no file)
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.0.0.135\coIEPlg.dll
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKCU\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" resetprofile
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [HijackThis startup scan] C:\Program Files\Trend Micro\HijackThis\HijackThis.exe /startupscan
O4 - Global Startup: Launch Wireless PCI_CardBus utility V1.01.exe.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase5483.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1228540412984
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.0.0.135\coIEPlg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
O23 - Service: Performance Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Update Center Service (UpdateCenterService) - NVIDIA - C:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exe

--
End of file - 8169 bytes

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#2 Artem

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Posted 17 April 2009 - 06:09 PM

I guess this could be considered bumping but the primary purpose is for an update. Since posting the initial post I have download Avira (scanner that I've never heard of but used on advice) and scanned in safe mode. It found 2 trojans which I verified were actual trojans by searching the names on the internet. Avira also found a couple, what I think may have been false positives, spywares in a program that I didn't use much so I removed the program anyway. After rebooting in regular mode firefox did not lock up at all that time and the next two or three consecutive ones following that. Just prior to me commencing giggling like a school girl the problem re-appered. At this point I am out of options so if anyone has any suggestions of any sort it would be most appreciated. I would also like to mention again that I did not post this just to "bump" the post but to state what I have done since the last post and to show that I am still having this problem and checking this board for any suggestions. Thanks

#3 Artem

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Posted 19 April 2009 - 06:10 AM

Another update on my progress. Since I am running so many svchost.exe tasks at the same time I searched around to see how I could make sure they are legit. After a search I located a program call "svchostanalyzer" on another website. I'm unsure of the forum rules so I will refrain from listing the website name in case it is against the rules. Anyways, out of the 8 svchost.exe that are running I am able to view 6 and the program says they are legit. The other two I can't access because "access is denied, Run program as Administrator". Well the thing is that my computer only has one account, I'm on it and it is an admin account. On a side note when I log in safe mode there are two accounts, one my personal and one that is called "Administrator". Is there something I'm missing here? Can anyone offer any advice on the subject?

#4 KoanYorel

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Posted 27 April 2009 - 01:54 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#5 Artem

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Posted 27 April 2009 - 04:20 PM

Thank you for your response. No worries about the delay its understandable and I'm glad someone at least responded. The only new things that happened since my last two updates was that Norton occasionally detects the Bloodhound.pdf.1 virus and blocks it. I have also changed the folder settings in Windows to show hidden folders and performed a scan with Norton360 and Avira. These were not done in Safe Mode but nothing was found. Below is a copy of the DDS.txt log I got after running the DDS program. The attach.txt file is not attached since it says not to attach unless requested, in case you want it it is here though.

DDS (Ver_09-03-16.01) - NTFSx86
Run by Artem at 17:11:30.25 on Mon 04/27/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1080 [GMT -4:00]

AV: Norton 360 *On-access scanning enabled* (Updated)
AV: AntiVir Desktop *On-access scanning enabled* (Updated)
FW: Norton 360 *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\Norton 360\Engine\3.0.0.135\ccSvcHst.exe
C:\Program Files\Customer\Wireless PCI_CardBus utility V1.01\Wireless PCI_CardBus utility V1.01.exe
C:\PROGRA~1\MICROS~2\rapimgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre6\launch4j-tmp\JDownloader.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Microsoft ActiveSync\WCESMgr.exe
C:\Documents and Settings\Artem\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/?rs=1
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - No File
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\3.0.0.135\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\3.0.0.135\IPSBHO.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {3041d03e-fd4b-44e0-b742-2d9b88305f98} - No File
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\3.0.0.135\coIEPlg.dll
TB: {4064EA35-578D-4073-A834-C96D82CBCF40} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [NVIDIA nTune] "c:\program files\nvidia corporation\ntune\nTuneCmd.exe" resetprofile
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [HijackThis startup scan] c:\program files\trend micro\hijackthis\HijackThis.exe /startupscan
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
mRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [SMSERIAL] sm56hlpr.exe
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\launch~1.lnk - c:\program files\customer\wireless pci_cardbus utility v1.01\Wireless PCI_CardBus utility V1.01.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~2\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\micros~2\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
LSP: %SYSTEMROOT%\system32\nvLsp.dll
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase5483.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1228540412984
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton 360\engine\3.0.0.135\CoIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\artem\applic~1\mozilla\firefox\profiles\x6oct9g0.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/?rs=1
FF - prefs.js: keyword.URL - about:neterror?e=query&u=
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - component: c:\documents and settings\artem\application data\mozilla\firefox\profiles\x6oct9g0.default\extensions\{463f6ca5-ee3c-4be1-b7e6-7fee11953374}\platform\winnt\components\FoxyTunes.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0300000.087\SymEFA.sys [2009-4-13 310320]
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2009-4-14 11608]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0300000.087\BHDrvx86.sys [2009-4-13 258608]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0300000.087\cchpx86.sys [2009-4-13 482352]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090420.001\IDSXpx86.sys [2009-4-24 276344]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2009-4-14 108289]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2009-4-14 185089]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2009-4-14 55640]
R2 N360;Norton 360;c:\program files\norton 360\engine\3.0.0.135\ccSvcHst.exe [2009-4-13 115560]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-4-13 101936]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090427.002\NAVENG.SYS [2009-4-27 89104]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090427.002\NAVEX15.SYS [2009-4-27 876144]

=============== Created Last 30 ================

2009-04-15 16:30 336 a------- c:\program files\temp995.bat
2009-04-15 16:06 28 a------- c:\windows\pdf995.ini
2009-04-15 16:05 142 a------- c:\windows\wpd99.drv
2009-04-15 16:05 <DIR> --d----- c:\docume~1\alluse~1\applic~1\pdf995
2009-04-15 16:05 249,856 a------- c:\windows\system32\pdfmona.dll
2009-04-15 16:05 51,716 a------- c:\windows\system32\pdf995mon.dll
2009-04-15 09:19 401,408 -c------ c:\windows\system32\dllcache\rpcss.dll
2009-04-15 09:19 284,160 -c------ c:\windows\system32\dllcache\pdh.dll
2009-04-15 09:19 473,600 -c------ c:\windows\system32\dllcache\fastprox.dll
2009-04-15 09:19 453,120 -c------ c:\windows\system32\dllcache\wmiprvsd.dll
2009-04-15 09:19 227,840 -c------ c:\windows\system32\dllcache\wmiprvse.exe
2009-04-15 09:19 110,592 -c------ c:\windows\system32\dllcache\services.exe
2009-04-15 09:19 729,088 -c------ c:\windows\system32\dllcache\lsasrv.dll
2009-04-15 09:19 714,752 -c------ c:\windows\system32\dllcache\ntdll.dll
2009-04-15 09:19 617,472 -c------ c:\windows\system32\dllcache\advapi32.dll
2009-04-15 09:17 1,203,922 -c------ c:\windows\system32\dllcache\sysmain.sdb
2009-04-15 09:17 2,560 -------- c:\windows\system32\xpsp4res.dll
2009-04-15 09:17 215,552 -c------ c:\windows\system32\dllcache\wordpad.exe
2009-04-14 20:12 55,640 a------- c:\windows\system32\drivers\avgntflt.sys
2009-04-14 20:12 <DIR> --d----- c:\program files\Avira
2009-04-14 20:12 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Avira
2009-04-14 17:41 16,128 ac------ c:\windows\system32\dllcache\modemcsa.sys
2009-04-14 17:41 16,128 a------- c:\windows\system32\drivers\MODEMCSA.sys
2009-04-14 17:41 <DIR> --d----- c:\windows\Motorola
2009-04-13 20:48 <DIR> --d----- c:\docume~1\artem\applic~1\TaxCut
2009-04-13 20:47 <DIR> --d----- c:\program files\TaxCut08
2009-04-13 20:47 <DIR> --d----- c:\program files\PDF995
2009-04-13 20:39 <DIR> --dsh--- c:\documents and settings\artem\IECompatCache
2009-04-13 18:54 <DIR> --d----- c:\program files\Panda Security
2009-04-13 18:23 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{7B6BA59A-FB0E-4499-8536-A7420338BF3B}
2009-04-13 18:23 36,400 a----r-- c:\windows\system32\drivers\SymIM.sys
2009-04-13 18:23 124,464 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-04-13 18:23 60,808 a------- c:\windows\system32\S32EVNT1.DLL
2009-04-13 18:23 7,386 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-04-13 18:23 805 a------- c:\windows\system32\drivers\SYMEVENT.INF
2009-04-13 18:23 <DIR> --d----- c:\program files\Symantec
2009-04-13 18:23 <DIR> --d----- c:\program files\common files\Symantec Shared
2009-04-13 18:23 <DIR> --d----- c:\windows\system32\drivers\N360
2009-04-13 18:23 <DIR> --d----- c:\program files\Norton 360
2009-04-13 18:23 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Symantec
2009-04-13 18:23 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Norton
2009-04-13 18:22 <DIR> --d----- c:\program files\NortonInstaller
2009-04-13 18:22 <DIR> --d----- c:\docume~1\alluse~1\applic~1\NortonInstaller
2009-04-13 18:07 <DIR> --d----- c:\docume~1\alluse~1\applic~1\TaxCut
2009-04-13 11:27 <DIR> --dsh--- c:\documents and settings\artem\PrivacIE
2009-04-13 11:25 <DIR> --dsh--- c:\documents and settings\artem\IETldCache
2009-04-13 11:23 <DIR> --d----- c:\windows\ie8updates
2009-04-13 11:22 <DIR> -cd-h--- c:\windows\ie8
2009-04-13 11:22 <DIR> --d-h--- c:\windows\msdownld.tmp
2009-04-13 11:21 105,984 -c------ c:\windows\system32\dllcache\iecompat.dll
2009-04-11 02:10 <DIR> --d----- c:\windows\pss
2009-04-11 02:02 26,000 a------- c:\windows\system32\E3TL.DLL
2009-04-11 02:02 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Zenturi
2009-04-11 00:27 <DIR> --d----- c:\program files\Spybot - Search & Destroy
2009-04-11 00:27 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-04-10 23:46 <DIR> --d-h--- c:\windows\system32\GroupPolicy
2009-04-10 23:20 <DIR> --d----- c:\program files\AVG
2009-04-10 23:20 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-04-10 23:06 664 a------- c:\windows\system32\d3d9caps.dat
2009-04-09 22:26 <DIR> --d----- C:\Downloads
2009-03-31 23:20 <DIR> --d----- c:\docume~1\artem\applic~1\ImTOO Software Studio

==================== Find3M ====================

2009-04-18 22:25 156,672 a------- c:\windows\system32\rmc_fixasf.exe
2009-04-18 22:25 237,568 a------- c:\windows\system32\rmc_rtspdl.dll
2009-04-18 22:25 323,584 a------- c:\windows\system32\AUDIOGENIE2.DLL
2009-03-09 05:19 410,984 a------- c:\windows\system32\deploytk.dll
2009-03-08 04:34 914,944 a------- c:\windows\system32\wininet.dll
2009-03-08 04:34 43,008 a------- c:\windows\system32\licmgr10.dll
2009-03-08 04:33 18,944 a------- c:\windows\system32\corpol.dll
2009-03-08 04:33 420,352 a------- c:\windows\system32\vbscript.dll
2009-03-08 04:32 72,704 a------- c:\windows\system32\admparse.dll
2009-03-08 04:32 71,680 a------- c:\windows\system32\iesetup.dll
2009-03-08 04:31 34,816 a------- c:\windows\system32\imgutil.dll
2009-03-08 04:31 48,128 a------- c:\windows\system32\mshtmler.dll
2009-03-08 04:31 45,568 a------- c:\windows\system32\mshta.exe
2009-03-08 04:22 156,160 a------- c:\windows\system32\msls31.dll
2009-03-06 10:22 284,160 a------- c:\windows\system32\pdh.dll
2009-03-05 23:59 1,900,544 a------- c:\windows\system32\usbaaplrc.dll
2009-03-05 23:59 36,864 a------- c:\windows\system32\drivers\usbaapl.sys
2009-03-02 14:10 67,584 a------- c:\windows\system32\ff_vfw.dll
2009-03-01 21:00 4,096 a------- c:\windows\d3dx.dat
2009-02-09 08:10 729,088 a------- c:\windows\system32\lsasrv.dll
2009-02-09 08:10 714,752 a------- c:\windows\system32\ntdll.dll
2009-02-09 08:10 617,472 a------- c:\windows\system32\advapi32.dll
2009-02-09 08:10 401,408 a------- c:\windows\system32\rpcss.dll
2009-02-09 07:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-06 07:11 110,592 a------- c:\windows\system32\services.exe
2009-02-06 07:06 2,145,280 a------- c:\windows\system32\ntoskrnl.exe
2009-02-06 06:39 35,328 a------- c:\windows\system32\sc.exe
2009-02-06 06:32 2,023,936 a------- c:\windows\system32\ntkrnlpa.exe
2009-02-03 15:59 56,832 a------- c:\windows\system32\secur32.dll
2009-01-18 16:33 2,984 a--sh--- c:\docume~1\alluse~1\applic~1\KGyGaAvL.sys
2009-01-18 16:33 88 ---shr-- c:\docume~1\alluse~1\applic~1\AFAE03DFA7.sys

============= FINISH: 17:12:15.56 ===============

#6 Hoov

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Posted 27 April 2009 - 07:29 PM

Howdy, my name is Hoov, and I will be helping you with your dilemma.

Please make sure you watch this thread for responses. If you click the options tab at the top of your first post, you can select to track this thread.

Here is what I am asking you to do during the repair of your computer

*Tell me everything that you have done, if anything, to try and fix this problem.

*Please only use 1 forum to help clear up your problem. Posting on more than 1 and following instructions from more than 1 forum will cause those helping you to pull out thier hair.

*Follow my instructions - If you can't for some reason, or if you don't understand something, please tell me. If you deviate from my instructions, tell me, it may make a difference on where we go. Don't install anything, even other programs that have nothing to do with security or malware, it could cause things to change, and I would never know it.

*Have faith. I will do all I can to get your computer working, and if I can't - someone else here will know something else to try.

*Stick with me to the end. My aim is to fix your problems, and give you the tools and knowledge to keep this from happening again.

Now onto trying to fix your computer.

If I am helping you and you don't hear from me for 24Hrs, send me a PM Please!'

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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Tilting at windmills hurts you more than the windmills.
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Senior of the Howard Families

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#7 Artem

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Posted 29 April 2009 - 05:26 PM

Hoov,

Thank you for looking in to my problem and allow me to go over what I have done so far. The problem itself is that as of a while ago when I open Firefox it would lock up for 10-15 seconds and in task manager it would show two firefox programs running. I switched to Internet Explorer and still had the same deal. Since then I have used AVG, Norton360, Avira and one more spyware program that was highly recommended to scan my computer. Avira had found two trojans and a couple of false positives. Norton360 has been blocking Bloodhound.PDF.1 program from loading on occasion as of lately.
As of after the Avira and Norton360 scans the situation changed slightly. Firefox still locks up for 10-15 seconds upon loading, still shows two Firefox programs running the "Applications" tab of process manager but now it only shows one firefox.exe running in "Processes" tab. The difference is that before there used to be two Firefox in the Applications and two firefox.exe in the Processes tabs and they would disappear after Firefox began responding again.
Below is the MBAM log from the quick scan.


Malwarebytes' Anti-Malware 1.36
Database version: 2060
Windows 5.1.2600 Service Pack 3

4/29/2009 6:19:11 PM
mbam-log-2009-04-29 (18-19-11).txt

Scan type: Quick Scan
Objects scanned: 79258
Time elapsed: 3 minute(s), 27 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 Hoov

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Posted 29 April 2009 - 07:39 PM

Close all instances of FireFox, then go to all programs and then to Mozilla FireFox and run the safe mode version. Click continue in safe mode.. If it runs better that way, then try resetting Firefox and see how it goes (Instructions below).

Close all instances of FireFox.
Go to the start button, then to all programs, then to Mozilla FireFox, then click the Firefox Safe Mode option.

Now you will get a popup window.

Check the slections,

Disable all addons
Reset Toolbars and Controls
Reset Bookmarks to FireFox defaults
Reset all your user preferences to FireFox Defaults
Restore Default Search Engines.

Then click the Make changes button and run Firefox and see if it runs fine now. Let me know.
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Tilting at windmills hurts you more than the windmills.
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#9 Artem

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Posted 02 May 2009 - 09:17 PM

Hoov,

Thank you for your quick response but it seems that I won't be able to try that approach for a bit. I was downloading a driver update for my video cards today and after restarting the computer Windows now goes to the blue screen. After a few hours of digging around to see what is causing it I've learned that my hard drive is corrupt. So now I'm sitting here playing with a program called TestDisk to try and skip the step where I have to reinstall Windows all together.
It's funny because I was starting to think that I'm being a bit of a hypochondriac about having a virus. I'll keep you updated on what happens and my apologies if there are any typos in my post since I am currently running a barebones browser that doesn't have spellcheck and can't use the one built in to this page

#10 Artem

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Posted 03 May 2009 - 09:21 AM

What started out contained on one drive has now spread to the other. It disabled all the Norton and malwarebytes as well as internet access. Safe mode doesn't do anything, also the search function is gone as well as being unable to stop system restore and most other functions. It takes a good ten minutes to load if that means anything. Let me know if there is anything that I can do about this.
Thanks.

#11 Hoov

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Posted 03 May 2009 - 02:39 PM

I am assuming you have another way to get onto the internet. I hope you can download files and burn them to the CD as well.

Download WinSockFix from here or here.

Backing up the Registry

1. Double click on WinsockXPFix.exe to open.
2. On the Winsock and TCP Repair Utility screen, click "ReG-Backup"
3. On the ERDNT Welcome screen, click "OK".
4. On the Backup to: screen, click "OK".
5. On the Folder does not exist question screen click "Yes".
6. You will see a status screen as your registry is being backed up.
7. On the Registry backup is complete! screen, click "OK" and you will go back to the main window.

Resetting the Winsock Stack

1. On the Winsock and TCP Repair Utility screen, click "Fix".
2. On the Apply the VB_Winsock fix? screen click "Yes".
3. The screen will display a status message "repair completed please reboot."
4. On the Repair Completed screen click "OK" to reboot your computer.
5. If your computer was not using DHCP, you will need to reconfigure TCP/IP.
6. You should have connectivity restored.

Tutorial with graphics

If the backup function doesn't work, create a backup with the system restore function in windows.

Then please perform a BitDefender Online Virus and Malware Scan here:
http://www.bitdefender.com/scan8/ie.html
* Click on I Agree.
* An ActiveX warning box will appear, click on Install.
* Under Select What You Want To Check For Viruses.
* Please Check My Computer and Click Ok
* Now Click On Click Here To Scan
* Next, Click on Click here to export the scan report
* Save it to your Desktop.
* In your next reply, please include the BitDefender log and a fresh HijackThis log.

Let me know how it goes.

Also if you have not done so already, I suggest that you backup of all your data on this computer. As fast as it is deteriorating, it may be necessary to format the harddrive and start over.
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#12 Artem

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Posted 04 May 2009 - 10:41 PM

Hoov,

Thank you for your continued responses to my problems. Let me explain what has changed since my last post.

After posting on Sunday I got the bright idea of re-formatting one of my drives, I will call this one HD2 since this was the drive I switched to after the main, HD1, got initially infected. My logic was that I didn't have anything too special on HD2 and if I re-install and disable HD2 I will stop the infection until I hear back from you. Re-installing windows went fine and I went on my merry way to start downloading Windows updates and rebuild my drivers. This went on for about two hours until I noticed the virus symptoms, lack of internet access and anti-spyware/malware programs running. Apparently HD2 managed to un-disable itself and I was back to square one. As I proceed to go ahead and re-format HD2 again to re-install windows once more I noticed your post. After the Windows install finished I disabled HD2, kept a closer eye on it this time, I downloaded WinsockxpFix and BitDefender. I ran Winsock right after the download and ran BitDefender after upgrading to the required SP2 level. Below is the log from HiJack This and the BitDefender log, both of these were from right after SP3 was installed and both were done in regular mode and not safe, does it matter? When I ran quick scan with BitDefender after SP2 install it didn't find anything.

Also this log only shows one wuauclt.exe process but during the SP3 install I noticed two of them running in task manager. Both were from system32 but one was running under "System" while the other was under my name.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:39:32 PM, on 5/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
E:\WINDOWS\System32\smss.exe
E:\WINDOWS\system32\winlogon.exe
E:\WINDOWS\system32\services.exe
E:\WINDOWS\system32\lsass.exe
E:\WINDOWS\system32\svchost.exe
E:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
E:\Program Files\BitDefender\BitDefender 2009\vsserv.exe
E:\WINDOWS\System32\svchost.exe
E:\WINDOWS\system32\spoolsv.exe
E:\Program Files\Avira\AntiVir Desktop\sched.exe
E:\Program Files\Avira\AntiVir Desktop\avguard.exe
E:\WINDOWS\system32\nvsvc32.exe
E:\WINDOWS\Explorer.EXE
E:\Program Files\Avira\AntiVir Desktop\avgnt.exe
E:\Program Files\BitDefender\BitDefender 2009\bdagent.exe
E:\WINDOWS\system32\RUNDLL32.EXE
E:\WINDOWS\RTHDCPL.EXE
E:\WINDOWS\system32\wuauclt.exe
E:\Program Files\BitDefender\BitDefender 2009\seccenter.exe
E:\Documents and Settings\Artem\Desktop\HijackThis.exe
E:\Program Files\Customer\Wireless PCI_CardBus utility V1.01\Wireless PCI_CardBus utility V1.01.exe
E:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpSvc.exe
E:\WINDOWS\PCHealth\HelpCtr\Binaries\HelpHost.exe

O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - E:\Program Files\BitDefender\BitDefender 2009\IEToolbar.dll
O4 - HKLM\..\Run: [avgnt] "E:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [BDAgent] "E:\Program Files\BitDefender\BitDefender 2009\bdagent.exe"
O4 - HKLM\..\Run: [BitDefender Antiphishing Helper] "E:\Program Files\BitDefender\BitDefender 2009\IEShow.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE E:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE E:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\RunOnce: [NetFxUpdate_v1.1.4322] "E:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\netfxupdate.exe" 0 v1.1.4322 GAC + NI NID
O4 - HKCU\..\Run: [MSMSGS] "E:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [HijackThis startup scan] E:\Documents and Settings\Artem\Desktop\HijackThis.exe /startupscan
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - E:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - E:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: e:\windows\system32\nwprovau.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1241408998811
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - E:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - E:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: BitDefender Arrakis Server (Arrakis3) - Unknown owner - E:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\Arrakis3.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - E:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - E:\WINDOWS\system32\nvsvc32.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S. R. L. - E:\Program Files\BitDefender\BitDefender 2009\vsserv.exe

--
End of file - 3861 bytes


Here is the log that from after SP3 was installed.

BitDefender Log File

Product : BitDefender Total Security 2009
Version : BitDefender UIScanner v.12
Scanning task : Deep System Scan
Log date : 5/3/2009 11:35:41 PM
Log path : E:\Documents and Settings\All Users\Application Data\Bitdefender\Desktop\Profiles\Logs\deep_scan\1241418941_1_02.xml

Scan Paths:Path 0000: C:\
Path 0001: E:\

Scan Options:Scan for viruses : Yes
Scan for adware : Yes
Scan for spyware : Yes
Scan for applications : Yes
Scan for dialers : Yes
Scan for rootkits : Yes

Target Selection Options:Scan registry keys : Yes
Scan cookies : Yes
Scan boot sectors : Yes
Scan memory processes : Yes
Scan archives : Yes
Scan runtime packers : Yes
Scan emails : No
Scan all files : Yes
Heuristic Scan : Yes
Scanned extensions :
Excluded extensions :

Target Processing:Default action for infected objects : Disinfect
Default action for suspicious objects : None
Default action for hidden objects : None
Default action for encrypted infected objects : None
Default action for encrypted suspicious objects : None
Default action for password-protected objects : Log as not scanned

Scan engines summaryNumber of virus signatures : 2901666
Archive plugins : 45
Email plugins : 6
Scan plugins : 13
System plugins : 5
Unpack plugins : 7

Overall scan summaryScanned items : 41767
Infected items : 4
Suspicious items : 0
Resolved items : 3
Unresolved items : 2
Password-protected items : 0
Overcompressed items : 1
Individual viruses found : 4
Scanned directories : 2379
Scanned boot sectors : 6
Scanned archives : 612
Input-output errors : 0
Scan time : 00:13:32
Files per second : 50

Scanned processes summaryScanned : 31
Infected : 0

Scanned registry keys summaryScanned : 672
Infected : 0

Scanned cookies summaryScanned : 34
Infected : 0

Remaining issues:Object Name Threat Name Final Status
C:\I386\Apps\APP16098\src\install\Worldwide-MediaCenter\games\{1280194E-E9D5-4253-95E7-40169E2A4848}.exe=](NSIS o)=]lzma_solid_nsis0001 Dropped:Generic.PWS.Games.4.ECF6104A Infected (no action was possible, file was in an archive)


Resolved issues:Object Name Threat Name Final Status
[System]=]E:\Documents and Settings\Artem\Cookies\artem@msnportal.112.2o7[1].txt Cookie.2o7 Deleted
[System]=]E:\Documents and Settings\Artem\Cookies\artem@atdmt[1].txt Cookie.ATDMT Deleted
[System]=]E:\Documents and Settings\Artem\Cookies\artem@mediaplex[1].txt Cookie.Mediaplex Deleted


Objects that were not scanned:Object Name Reason Final Status
C:\I386\Apps\APP12137\src\MSWORKS\PSS\J4S89XNT.EXE=](NO_NAME) Overcompressed Not scanned



After the scan I deleted the Generic.PWS file.

That's all the current info. Thank you again for all the help so far.

#13 Hoov

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Posted 04 May 2009 - 11:39 PM

What problems are you having now?
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#14 Artem

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Posted 05 May 2009 - 12:47 AM

I am not having any problems right now but I still have the hard drive that initially got infected disabled. I would like to know what steps I should follow after enabling it once again. The logs show what programs I currently have installed so if there are any more I should have on stand by I would like to know prior to enabling the drive.

#15 Hoov

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Posted 05 May 2009 - 03:04 PM

A good antivirus (which you have) and a good malware scanner or two (you have Malwarebytes' Anti-Malware, and I would also suggest Spybot or AdAware as the second) should be about all you need. I would get all the data off the infected harddrive, and then just format it. You really don't sound as if you still need it as is.
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