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Networked printer lost conectivity

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#1 Buckscrape


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Posted 14 April 2009 - 02:26 PM

Small business environment, 5 computers attached to 1 printer in a network, worked fine now none of the printers can find the one computer the printer is attached to. Checked IP address of computer with direct connect seems ok, computer is on when trying to print, also another funny thing is that one computer started to work then all of a sudden it stopped. HELP!

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#2 danr


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Posted 14 April 2009 - 03:19 PM

Have you tried simply rebooting the routher?

If not try that first, pull the power cord out of the back of it, wait a second or two and then plug it back in.

The router should reassign all the computers an address again.

Also if you're not already you may want to consider using static addressing on your LAN, that way each device, most importantly the computer that printer is connected to, uses the same IP address every time.
Keep in mind at the same time its not really necessary to use static addressing for all the computers if you do not wish to, but would likely find it works much better by doing so with that one computer acting as a print server.

#3 Sneakycyber


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Posted 14 April 2009 - 05:54 PM

As posted to above restarting the Router should solve your problem. My HP is a network printer and if I shut off my printer the computer cant find it (It gets a new IP address). You may also have to reboot the computers as well. If possible turn off all the computers and the printer Restart the Router then restart the printer and the computers. Lastly as mentioned above if this solves your problem a static IP address for the computer the printer is connected to would solve this problem from reoccuring.
Chad Mockensturm 
Network Engineer
Certified CompTia Network +, A +

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