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Help! Infected With TR/Crypt.XPACK.Gen!


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#1 Darku

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Posted 14 April 2009 - 02:17 PM

Hey, so for the past month or so, i have been getting these annoying popups from avira telling me that i have TR/Crypt.XPACK.Gen, and then it says where it is C:\Windows\Temp\_avast4_\unp134636397.tmp it always is in there, and says unp________.tmp . the numbers vary. I have tried Malware Bytes, Malware bytes in safemode, and i have avast. Before this happens i notice that explorer.exe ussualy slows down, and right clicking a file makes explorer.exe become unresponsive. I then have to kill explorer.exe, and then it come s back, and i have to wait varying times. Then, depending on how long it has been since the slowness started, i get spammed with 2-7 avira popups telling me it has detected it. I ussualy press deny acess, but i have tried other things recently too. if you want i can post a hijackthis log, and the avira log of all the ones it has found and kept a log of, and avast too. thanks!

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#2 boopme

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Posted 14 April 2009 - 07:37 PM

Hidarku, let's do a few more things. First Mbam is actually stronger in normal mode,so
Rerun MBAM like this

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Reboot into normal mode.


Now run ATF and SAS:
From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
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