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Am I infected with malware.


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#1 loganbarber

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Posted 14 April 2009 - 12:29 PM

I think I am infected with malware. My computer is going very slow. I tried to uninstall Norton anti virus and it said there was a error and to reinstall and then uninstall it. I kept doing that with Norton and it would not let me download trendmicro or house call. It also has messed up my passwords and my computer screen font is smaller. I need help with this please help me out. Thank You. I am also on a wifi connection on a laptop if that matters oh and I am using Windows Vista.

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#2 quietman7

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Posted 14 April 2009 - 01:30 PM

Using more than one anti-virus program is not advisable due to conflicts that can arise when they are running in real-time mode simultaneously. Anti-virus software components insert themselves into the operating systems core and using more than one can cause instability, crash your computer, slow performance and waste system resources. As a result, dual installation is not always possible because most of the newer anti-virus programs will detect the presence of others and may insist they be removed prior to download and installation of another.

The correct way to remove any program is to use Add/Remove Programs from the Control Panel. If that does not work properly, then use the Norton Removal Tool (SymNRT) (uninstalls ALL Norton 2008/2007/2006/2005/2004/2003 products from your computer).
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#3 loganbarber

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Posted 14 April 2009 - 08:23 PM

Thank you!

#4 quietman7

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Posted 15 April 2009 - 08:24 AM

You're welcome.
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