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VERY slow computer


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17 replies to this topic

#1 raynrishad

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Posted 14 April 2009 - 11:48 AM

Recently got a hold of my girlfriend's laptop and found out it barelly even runs. When you boot it up it automatically comes up with, "ViewMgr has encountered a problem and needs to close." It comes up as a send error report. As the computer hasnt had time to connect to the internet I click on Don't send. It does nothing at all. Just sits there mocking me. However, it does boot into SAFE MODE and runs perfectly fine. After a while of waiting after clicking on the Don't send button the mosue moves for a bit and then the system freezes.

ANY help would be appreciated as I don't wish to reformat so we can save all of the important stuff... And hopefully this is posted in the right section >.<

Patiently awaiting the Pro's help.

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#2 quietman7

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Posted 14 April 2009 - 01:43 PM

What OS (Win 2K, XPsp1, XPsp2, Vista) are you using? What type of anti-virus are you using? Have you performed any anti-spyware scans? Have you tried doing your scans in "Safe Mode"?
You need to start there first.

Also, please refer to and try some of the suggestions provided in Slow Computer/Browser? Check here first; it may not be malware.
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#3 raynrishad

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Posted 14 April 2009 - 03:40 PM

Windows XP, though I'm unsure of which service pack is being used. The only anti spyware I managed to get onto it before her friends got a hold of it was Adaware. I've run Adaware in SAFE mode twice now. Doesn't pull up anything. Any other suggestions?

#4 quietman7

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Posted 14 April 2009 - 04:24 PM

Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#5 raynrishad

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Posted 14 April 2009 - 09:02 PM

How am I supposed to download anything to the computer if it moves so slow it locks itself up? :thumbsup:

#6 quietman7

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Posted 15 April 2009 - 08:31 AM

If you cannot use the Internet or download any programs, try downloading from another computer (family member, friend, etc). Save to a flash (usb, pen, thumb, jump) drive or CD, transfer to the infected machine, then install and run the program.
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#7 raynrishad

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Posted 15 April 2009 - 04:52 PM

The only way it lets me boot up is in safe mode. When I try and boot up normally it moves super slow, then locks up. Can I install from mdisk in safe mode??

#8 quietman7

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Posted 15 April 2009 - 06:28 PM

MBAM uses Inno Setup instead of the Windows Installer Service to install the program. If installation fails in normal mode, try installing in Safe Mode.
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#9 raynrishad

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Posted 15 April 2009 - 07:28 PM

I downloaded MBAM onto my computer, burned it to a disk and saved it to the desktop on the bad computer. It Won't open at all, though it will open on my computer. I then tried to use a flash drive to transfer the data and, again, got nothing. *stabs the computer*

#10 quietman7

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Posted 15 April 2009 - 08:37 PM

Some types of malware will disable Malwarebytes Anti-Malware and other security tools. If MBAM will not install, try renaming it and changing the file extension. <- click this link if you do not see the file extension
  • Right-click on the mbam-setup.exe file, rename it to mysetup and change the .exe extension to .scr, .com, .pif, or .bat.
  • Then double-click on mysetup.scr (or whatever extension you renamed it) to begin installation.
  • If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files.
  • Right-click on mbam.exe, rename it to myscan and change the .exe extension in the same way as noted above.
  • Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.
If using Windows Vista, refer to How to Change a File Extension in Windows Vista.
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#11 raynrishad

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Posted 16 April 2009 - 05:02 PM

Had to rename both the setup and the file itself, but here's the log file. After the qaurtentine it now boots up in regular mode, but there's still crap in there. Let me know what you find.


Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 5.1.2600 Service Pack 2
4/15/2009 7:54:22 PM
mbam-log-2009-04-15 (19-54-22).txt
Scan type: Quick Scan
Objects scanned: 87707
Time elapsed: 16 minute(s), 37 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 4
Registry Keys Infected: 19
Registry Values Infected: 13
Registry Data Items Infected: 8
Folders Infected: 2
Files Infected: 64
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
\\?\globalroot\systemroot\system32\UACakvkjikk.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\tazamuto.dll (Trojan.Vundo.H) -> Delete on reboot.
c:\WINDOWS\system32\gatosisu.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\Temp\ntdll64.dll (Trojan.FakeAlert) -> Delete on reboot.
Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{cd4051cd-96c1-4e0f-9879-27a0f673994e} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{cd4051cd-96c1-4e0f-9879-27a0f673994e} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a5af42a3-94f3-42bd-f634-0604832c897d} (Trojan.Zlob.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{cd4051cd-96c1-4e0f-9879-27a0f673994e} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\jhitmoejy (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\jhitmoejy (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\jhitmoejy (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\RelatedPageInstall (Adware.Mirar) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\fcf (Rootkit.ADS) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\fcf (Rootkit.ADS) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\fcf (Rootkit.ADS) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\contim (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\dslcnnct (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MS Track System (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\rdfa (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\UAC (Rootkit.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\AGprotect (Malware.Trace) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\b47ac23f (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\homubenolo (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpmb749f1a3 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{a5af42a3-94f3-42bd-f634-0604832c897d} (Trojan.Zlob.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\12zfg94-f641-2sf-k31p-5n1er6h6l2 (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\12cfg515-k641-55sf-n66p (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\fmisa (Trojan.Hiloti) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ocaxapupiyecife (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\diagnostic manager (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\windows resurections (Trojan.Agent) -> Quarantined and deleted successfully.
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\tazamuto.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: c:\windows\system32\tazamuto.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Vundo.H) -> Data: c:\windows\system32\gatosisu.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Backdoor.Bot) -> Data: c:\windows\system32\ntos.exe -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableRegistryTools (Hijack.Regedit) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,) Good: (userinit.exe) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
Folders Infected:
C:\WINDOWS\system32\wsnpoem (Trojan.Agent) -> Delete on reboot.
C:\Program Files\Microsoft Common (Trojan.Agent) -> Quarantined and deleted successfully.
Files Infected:
C:\WINDOWS\system32\jarugede.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\edeguraj.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\towoyila.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\aliyowot.ini (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tijawani.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
c:\WINDOWS\system32\gatosisu.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\duduhahi.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\adhg873ujhdg.dll (Trojan.Zlob.H) -> Delete on reboot.
\\?\globalroot\systemroot\system32\UACakvkjikk.dll (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\tazamuto.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\RECYCLER\S-1-5-21-8316428666-1739873281-457990797-2276\service.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-0243636035-3055115376-381863306-1556\pqlmq.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Gvuwusukaseveg.dll (Trojan.Hiloti) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\frmwrk32.exe (Trojan.Crypt) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\jenupiso.exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\lanabiya.exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\towusozo.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\yajosofo.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\aec.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\kfnuc.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\mtaueu.exe (Trojan.Hiloti) -> Quarantined and deleted successfully.
C:\qurdchd.exe (Trojan.Hiloti) -> Quarantined and deleted successfully.
C:\qvmkk.exe (Trojan.Crypt) -> Quarantined and deleted successfully.
C:\stjr.exe (Trojan.Crypt) -> Quarantined and deleted successfully.
C:\wkaqjah.exe (Trojan.Crypt) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\298.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\3448321323.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\3464727573.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\4121575444.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\4160958760.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\558.exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\572.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\599.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\908.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\930.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\949.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\Temporary Internet Files\Content.IE5\48PLI0HE\pqz[1].exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\Temporary Internet Files\Content.IE5\G1DWZ1KX\wgpqnrfsc[1].htm (Trojan.Crypt) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\Temporary Internet Files\Content.IE5\GSCR7MU7\exylmmm[1].htm (Trojan.Crypt) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\Temporary Internet Files\Content.IE5\GSCR7MU7\loaderadv563[1].exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\Temporary Internet Files\Content.IE5\GSCR7MU7\xdqrr[1].htm (Trojan.Hiloti) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\Temporary Internet Files\Content.IE5\Z16BVEQF\pzwwkk[1].txt (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\236944285.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\71475535.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\rip10.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Application Data\ctuaftul.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wsnpoem\audio.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\wsnpoem\video.dll (Trojan.Agent) -> Delete on reboot.
C:\Program Files\Microsoft Common\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\ahakeyibewe.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\instsp2.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\uacinit.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\ntdll64.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\mousehook.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\svchost.exe:exe.exe (Rootkit.ADS) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\yegemiso.dll.vir (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\warning.gif (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ahtn.htm (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\ntdll64.dll (Trojan.FakeAlert) -> Delete on reboot.
C:\WINDOWS\Temp\winlognn.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\ntos.exe (Backdoor.Bot) -> Delete on reboot.
C:\WINDOWS\system32\win32hlp.cnf (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\3023739376.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\lmiu7xo4f.exe (Trojan.Agent) -> Quarantined and deleted successfully.

#12 quietman7

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Posted 17 April 2009 - 07:39 AM

Your Malwarebytes Anti-Malware log indicates you are using an outdated database version. Please update it through the program's interface (preferable method) or manually download the definition updates and just double-click on mbam-rules.exe to install. Then perform a new Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.

Your database shows 1945. Last I checked it was 1992.

Mbam-rules.exe is not updated daily. Another way to get the most current database definitions if you're having problems updating, is to install MBAM on a clean computer, launch the program, update through MBAM's interface, copy the definitions (rules.ref) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows to show it.
  • XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
  • Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware
IMPORTANT NOTE: One or more of the identified infections (UAC[random characters].***) was related to a backdoor Trojan and a nasty variant of the TDSSSERV rootkit. rootkit component. Rootkits, backdoor Trojans, Botnets, and IRCBots are very dangerous because they compromise system integrity by making changes that allow it to by used by the attacker for malicious purposes. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoors as a means of accessing and taking control of a computer that bypasses security mechanisms. This type of exploit allows them to steal sensitive information like passwords, personal and financial data which is send back to the hacker. To learn more about these types of infections, you can refer to:If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed using a clean computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control again. and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read:Although the rootkit was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because this malware has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:
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#13 raynrishad

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Posted 17 April 2009 - 06:46 PM

Updated and redone. I don't think my girlfriend used the computer for anything more than myspace and such, but I will see if she used it for any sensitive information.

Database version: 1996
Windows 5.1.2600 Service Pack 2
4/17/2009 4:32:51 PM
mbam-log-2009-04-17 (16-32-51).txt
Scan type: Quick Scan
Objects scanned: 91742
Time elapsed: 12 minute(s), 47 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 9
Registry Values Infected: 7
Registry Data Items Infected: 2
Folders Infected: 1
Files Infected: 25
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{cd4051cd-96c1-4e0f-9879-27a0f673994e} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{cd4051cd-96c1-4e0f-9879-27a0f673994e} (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{31ba1314-ef9f-49a3-87cf-9b8f082ec5f7} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{31ba1314-ef9f-49a3-87cf-9b8f082ec5f7} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{31ba1314-ef9f-49a3-87cf-9b8f082ec5f7} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{31ba1315-ef9f-49a3-87cf-9b8f082ec5f7} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{31ba1315-ef9f-49a3-87cf-9b8f082ec5f7} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{31ba1315-ef9f-49a3-87cf-9b8f082ec5f7} (Trojan.Agent) -> Quarantined and deleted successfully.
Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\cpmb749f1a3 (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\homubenolo (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{ec43e3fd-5c60-46a6-97d7-e0b85dbdd6c4} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\ssodl (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{31ba1314-ef9f-49a3-87cf-9b8f082ec5f7} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{31ba1314-ef9f-49a3-87cf-9b8f082ec5f7} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.
Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\ntos.exe,) Good: (userinit.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
Folders Infected:
C:\RECYCLER\S-1-5-21-0243636035-3055115376-381863306-1556 (Backdoor.Bot) -> Quarantined and deleted successfully.
Files Infected:
C:\WINDOWS\system32\UACakvkjikk.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\UACijnilxrq.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\UACpmuyqoeh.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\UACtqikmrsc.dll (Trojan.TDSS) -> Delete on reboot.
C:\WINDOWS\system32\drivers\UACvxfuxnms.sys (Trojan.TDSS) -> Delete on reboot.
C:\Documents and Settings\Corina Tallant\Local Settings\Temp\UAC9677.tmp (Trojan.Crypt) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UAC1f12.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UAC3f.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UAC72f8.tmp (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UAC7f3d.tmp (Trojan.Crypt) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UACa2b3.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UACa6da.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UACa766.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UACbbd7.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UACbe35.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UACc7ec.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UACda4b.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UACe6ad.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UACf88f.tmp (Trojan.TDSS) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\UACfa18.tmp (Rootkit.TDSS) -> Quarantined and deleted successfully.
C:\RECYCLER\S-1-5-21-0243636035-3055115376-381863306-1556\Desktop.ini (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\winoe77.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\UACftqrvitm.log (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\UACnsftypas.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\UACympiklvd.dat (Trojan.Agent) -> Delete on reboot.


I was wondering, is Adaware even worth having instastalled on my computers as it seems to miss a lot of things that other programs catch, or is there a combination of programs you would recommend???

Edited by raynrishad, 17 April 2009 - 08:04 PM.


#14 quietman7

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Posted 17 April 2009 - 10:24 PM

Please download and scan with Dr.Web CureIt - alternate download link.
Follow these instructions for performing a scan in "safe mode".
If you cannot boot into safe mode, then perform your scan in normal mode. Be aware, this scan could take a long time to complete.
-- Post the log in your next reply.

Now rescan again with MBAM but this time perform a Full Scan in normal mode and check all items found for removal. Don't forgot to check for database definition updates through the program's interface (preferable method) before scanning and to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.

mvps.org is no longer recommending Spybot S&D or Ad-Aware due to poor testing results. See here - (scroll down and read under Freeware Antispyware Products)
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#15 raynrishad

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Posted 22 April 2009 - 05:39 PM

Hey, Sorry it's taken me so long to get back but i've been pretty busy. I've noticed that a lot of the pictures on sites no longer show up on the infected computer, but instead it shows the square, circle, triangle thing instead. Will this problem be fixed as we remove he infections etc?

Dr web log file

rmtffl.dll;c:\windows\system32;Trojan.Packed.213;Deleted.;
GTDownAO_106.ocx;C:\Program Files\Common Files\AolCoach\en_en;Adware.Gdown;Incurable.Moved.;
A0076451.exe;C:\System Volume Information\_restore{4B1AEA69-B95E-4955-A6A6-502CD89CDA69}\RP53;Trojan.Fakealert.4154;Deleted.;
A0076452.dll;C:\System Volume Information\_restore{4B1AEA69-B95E-4955-A6A6-502CD89CDA69}\RP53;Trojan.Packed.213;Deleted.;
A0076453.dll;C:\System Volume Information\_restore{4B1AEA69-B95E-4955-A6A6-502CD89CDA69}\RP53;Trojan.Packed.213;Deleted.;
A0076454.dll;C:\System Volume Information\_restore{4B1AEA69-B95E-4955-A6A6-502CD89CDA69}\RP53;Trojan.Packed.213;Deleted.;
A0076455.dll;C:\System Volume Information\_restore{4B1AEA69-B95E-4955-A6A6-502CD89CDA69}\RP53;Trojan.Packed.213;Deleted.;
A0076456.dll;C:\System Volume Information\_restore{4B1AEA69-B95E-4955-A6A6-502CD89CDA69}\RP53;Trojan.Packed.213;Deleted.;
rmtffl.dll;C:\WINDOWS\system32;Trojan.Packed.213;Deleted.;

Mbam log file

Malwarebytes' Anti-Malware 1.36
Database version: 2028
Windows 5.1.2600 Service Pack 2

4/22/2009 4:55:46 PM
mbam-log-2009-04-22 (16-55-46).txt

Scan type: Full Scan (C:\|)
Objects scanned: 165636
Time elapsed: 42 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{a5af42a3-94f3-42bd-f634-0604832c897d} (Trojan.Ertfor) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a5af42a3-94f3-42bd-f634-0604832c897d} (Trojan.Ertfor) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a5af42a3-94f3-42bd-f634-0604832c897d} (Trojan.Ertfor) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{a5af42a3-94f3-42bd-f634-0604832c897d} (Trojan.Ertfor) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by raynrishad, 22 April 2009 - 06:57 PM.





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