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Losing massive disk space - Urgent unknown infection


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#1 ChaosRising

ChaosRising

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Posted 14 April 2009 - 12:27 AM

Hi. I seem to be losing massive amounts of disk space extremely fast. All the problems started last week when my computer got drastically slower all of the sudden. I ran diskeeper and it said I was dangerously low on disk space and I couldn't figure out why. I ran a boot-time scan using Avast! antivirus and it found Win32:Trojan-gen {Other} in C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe. It failed to repair the file and so I deleted it and when I went back into Windows Vista after the scan, I had an extra 23GB of free space. At first I thought that everything had been fixed and so I proceeded to tighten my security so an incident like this wouldn't happen again. I turned on UAC and also downloaded Comodo Firewall (and turned off the builtin windows firewall that I had been using). Well unfortunately, I've noticed the disk space problem isn't gone because I've lost about 5 GB of free space just today. I've tried scanning again with AVG, Spybot, Ad-Aware, SuperAntiSpyware, Comodo's malware detection tool and they all came back clean. I tried freeing disk space with CCleaner but it only freed up about 300 MB. I then tried HijackThis for the first time and started deleting entries that seemed suspicious but it didn't help. Then I found this site and it mentioned to not delete entries until someone can analyze the log. I've managed to restore all the backups except 3 because I deleted Bonjour and CVSNT and so the deleted services aren't needed. I can't say for sure that this problem is an infection but what I do know is that this sort of behavior shouldn't exist for a healthy, normal computer. Any help would be greatly appreciated because in a few more days, I may be completely out of disk space. Thanks in advance.

Edit (4/14/09): I forgot to mention that I also ran the Windows Defender tool and it was clean as well. I forget the order that I ran all these tools though but I think it was something along the lines of: Diskeeper > SequoiaView (for visualizing disk space usage) > Spybot > Avast! > Ad-Aware > Windows Defender > AVG > Comodo > SuperAntiSpyware > CCleaner > HijackThis. Also, even though I have restored the changes I made with HijackThis, the logs aren't the same; before the changes, several of the entries had "file missing" at the end and now those entries don't say that anymore after I restored the changes. I have also run chkdsk (I think) today but unfortunately I don't know the results because I scheduled the scan and then chose to boot into safe mode and I wasn't able to see the results and they aren't in the Event Log (but I'm pretty sure it ran because it took several hours to load up windows). I have also checked how much disk space is being used by system restore and it's only about 7GB with 10GB allocated. I have also noticed several interesting things today: the amount of free space reported changes depending on whether I'm in safe mode or normal mode. I've only lost about 500MB today so it's not as bad as yesterday (5GB) but that could be because I've been in safe mode a lot today. One last thing I noticed was that even though I've lost disk space today, explorer didn't update the sizes of any directories; I did a test where I went to C:\ in explorer and I wrote down all the sizes of all the directories (and made sure nothing was hidden) and then after I lost disk space, I went and looked at all the sizes again and they were all the same. Oh and also, I'm not sure if this is related or not but I've noticed some issues with my connection since all this started: it was really bad before the 23GB was freed but even now, it still just seems to randomly pause (that's what it feels like anyways). Hopefully all this new information will be of use. Let me know if you need any other information.

Here is the contents of the DDS.txt file (let me know if you want my actual HijackThis log as well):


DDS (Ver_09-03-16.01) - NTFSx86
Run by default at 23:04:02.49 on Mon 04/13/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_06
Microsoft® Windows Vista™ Ultimate 6.0.6001.1.1252.1.1033.18.2046.923 [GMT -6:00]

FW: COMODO Firewall *enabled*

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\COMODO\COMODO Internet Security\cmdagent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Windows\system32\taskeng.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\COMODO\COMODO Internet Security\cfp.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Infinite Mind LC\eyeQ\ARLaunch.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\System32\notepad.exe
C:\Windows\system32\conime.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Users\default.default-PC\Desktop\dds.scr
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = about:blank
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\2.1.1119.1736\swg.dll
BHO: Windows Live Toolbar BHO: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: CPwmIEBrowserHelper Object: {f040e541-a427-4cf7-85d8-75e3e0f476c5} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\daemon.exe" -autorun
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [<NO NAME>]
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [COMODO Internet Security] "c:\program files\comodo\comodo internet security\cfp.exe" -h
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\miniey~1.lnk - c:\program files\infinite mind lc\eyeq\ARLaunch.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Send image to &Bluetooth Device... - c:\program files\lenovo\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\lenovo\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\lenovo\bluetooth software\btsendto_ie.htm
IE: {0045D4BC-5189-4b67-969C-83BB1906C421} - {0FE81B52-73FA-425F-8F06-3F32451AC73F} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\progra~1\java\jr1916~1.0_0\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\puresp3.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
AppInit_DLLs: avgrsstx.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli ACGina

================= FIREFOX ===================

FF - ProfilePath - c:\users\defaul~1.def\appdata\roaming\mozilla\firefox\profiles\vjzexgst.default\
FF - prefs.js: browser.search.selectedEngine - Webster
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\program files\gametap\bin\release\npgametaptool.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-13 325640]
R1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-13 108552]
R1 cmdGuard;COMODO Internet Security Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [2009-4-12 108560]
R1 cmdHlp;COMODO Internet Security Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2009-4-12 28688]
R1 lenovo.smi;Lenovo System Interface Driver;c:\windows\system32\drivers\smiif32.sys [2007-2-18 13744]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-3-23 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-3-23 72944]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-4-13 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-4-13 298264]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2008-8-23 1153368]
R3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2007-2-8 179712]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-3-23 7408]
R3 TVTI2C;Lenovo SM bus driver;c:\windows\system32\drivers\tvti2c.sys [2007-5-22 30336]
S3 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 951632]
S3 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2008-11-24 29263712]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2007-11-6 34064]
S3 tap0801;TAP-Win32 Adapter V8;c:\windows\system32\drivers\tap0801.sys [2006-10-1 26624]
S3 tap0801co;TAP-Win32 Adapter V8 (coLinux);c:\windows\system32\drivers\tap0801co.sys [2006-8-30 25856]
S3 TPHKSVC;On Screen Display;c:\program files\lenovo\hotkey\TPHKSVC.exe [2007-5-10 55936]
S4 BcmSqlStartupSvc;Business Contact Manager SQL Server Startup Service;c:\program files\microsoft small business\business contact manager\BcmSqlStartupSvc.exe [2008-1-11 30312]
S4 DDNIService;DDNIService;c:\program files\ddni\dibs\DDNIService.exe [2007-12-22 149992]
S4 FNF5SVC;Fn+F5 Service;c:\program files\lenovo\hotkey\FnF5svc.exe [2007-5-10 54832]
S4 TVT Backup Protection Service;TVT Backup Protection Service;c:\program files\lenovo\rescue and recovery\rrpservice.exe [2007-1-8 569344]

=============== Created Last 30 ================

2009-04-13 22:07 <DIR> --d----- c:\users\default.default-pc\.housecall6.6
2009-04-13 18:21 <DIR> --d----- c:\programdata\SUPERAntiSpyware.com
2009-04-13 18:21 <DIR> --d----- c:\progra~2\SUPERAntiSpyware.com
2009-04-13 18:20 <DIR> --d----- c:\users\defaul~1.def\appdata\roaming\SUPERAntiSpyware.com
2009-04-13 18:20 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-04-13 18:19 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-04-13 12:37 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-04-13 12:37 108,552 a------- c:\windows\system32\drivers\avgtdix.sys
2009-04-13 12:37 325,640 a------- c:\windows\system32\drivers\avgldx86.sys
2009-04-13 12:37 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-04-12 22:37 <DIR> --d----- c:\program files\Trend Micro
2009-04-12 21:18 <DIR> --d----- c:\program files\CCleaner
2009-04-12 16:05 155,384 a------- c:\windows\system32\guard32.dll
2009-04-12 16:05 108,560 a------- c:\windows\system32\drivers\cmdguard.sys
2009-04-12 16:05 28,688 a------- c:\windows\system32\drivers\cmdhlp.sys
2009-04-12 16:05 <DIR> --d----- c:\programdata\Comodo
2009-04-12 16:05 <DIR> --d----- c:\progra~2\Comodo
2009-04-12 12:51 <DIR> -cd-h--- c:\programdata\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-04-12 12:51 <DIR> -cd-h--- c:\progra~2\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-04-12 12:51 <DIR> --d----- c:\program files\Lavasoft
2009-04-10 21:53 <DIR> --d----- C:\Snort
2009-04-09 15:20 <DIR> --d----- c:\program files\SequoiaView
2009-03-26 15:14 <DIR> --d----- c:\programdata\Kodak
2009-03-26 15:14 <DIR> --d----- c:\progra~2\Kodak
2009-03-26 12:32 345,384 a------- c:\windows\system32\dsNcCredProv.dll

==================== Find3M ====================

2009-04-12 16:15 51,200 a------- c:\windows\inf\infpub.dat
2009-04-12 16:15 143,360 a------- c:\windows\inf\infstrng.dat
2009-04-12 16:15 86,016 a------- c:\windows\inf\infstor.dat
2009-03-24 13:40 27,525 a------- c:\users\defaul~1.def\appdata\roaming\nvModes.dat
2009-03-08 05:34 914,944 a------- c:\windows\system32\wininet.dll
2009-03-08 05:34 43,008 a------- c:\windows\system32\licmgr10.dll
2009-03-08 05:33 18,944 a------- c:\windows\system32\corpol.dll
2009-03-08 05:33 109,056 a------- c:\windows\system32\iesysprep.dll
2009-03-08 05:33 109,568 a------- c:\windows\system32\PDMSetup.exe
2009-03-08 05:33 132,608 a------- c:\windows\system32\ieUnatt.exe
2009-03-08 05:33 107,520 a------- c:\windows\system32\RegisterIEPKEYs.exe
2009-03-08 05:33 107,008 a------- c:\windows\system32\SetIEInstalledDate.exe
2009-03-08 05:33 103,936 a------- c:\windows\system32\SetDepNx.exe
2009-03-08 05:33 420,352 a------- c:\windows\system32\vbscript.dll
2009-03-08 05:32 72,704 a------- c:\windows\system32\admparse.dll
2009-03-08 05:32 71,680 a------- c:\windows\system32\iesetup.dll
2009-03-08 05:32 66,560 a------- c:\windows\system32\wextract.exe
2009-03-08 05:32 169,472 a------- c:\windows\system32\iexpress.exe
2009-03-08 05:31 34,816 a------- c:\windows\system32\imgutil.dll
2009-03-08 05:31 48,128 a------- c:\windows\system32\mshtmler.dll
2009-03-08 05:31 45,568 a------- c:\windows\system32\mshta.exe
2009-03-08 05:22 156,160 a------- c:\windows\system32\msls31.dll
2009-02-08 21:10 2,033,152 a------- c:\windows\system32\win32k.sys
2009-01-20 22:13 69,702 a------- c:\windows\system32\dsGinaLoader.dll
2008-12-23 19:40 31 a------- c:\users\default.default-pc\jagex_runescape_preferences.dat
2008-08-24 13:58 174 a--sh--- c:\program files\desktop.ini
2008-08-24 13:37 665,600 a------- c:\windows\inf\drvindex.dat
2007-12-22 18:27 1,398,352 a------- c:\programdata\pswi_preloaded.exe
2007-12-22 18:27 1,398,352 a------- c:\progra~2\pswi_preloaded.exe
2006-11-02 06:40 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 06:40 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 06:40 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 06:40 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 03:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 03:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 03:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 03:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2007-12-22 17:26 8,192 a--sh--- c:\windows\users\default\NTUSER.DAT

============= FINISH: 23:05:13.96 ===============

Attached Files


Edited by ChaosRising, 14 April 2009 - 06:51 PM.


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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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Posted 27 April 2009 - 01:06 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 01 May 2009 - 03:51 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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