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Computer Crashes-


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13 replies to this topic

#1 triggercross

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Posted 13 April 2009 - 09:39 PM

Hi i recently cleaned my computer and got rid of pop ups, but now whenever I look at videos online my computer freezes and crashes. Also trojan's keep infecting my computer.

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#2 KoanYorel

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Posted 27 April 2009 - 11:36 AM

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 triggercross

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Posted 01 May 2009 - 11:52 AM

Here is DDS --

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#4 fenzodahl512

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Posted 01 May 2009 - 01:20 PM

Hello, my name is fenzodahl512 and welcome to Bleeping Computer.. Please do the following....



Please download The Comedian.exe to your desktop
  • Double click the program to run it. It will only take around several minutes to run.
  • It will do a series of tasks and tell you when each one is finished.
  • You will be prompted to press any key after each step
  • When it is done it will close and exit itself automatically.
  • You can delete The_Comedian.exe once it is finished



NEXT


Please download Malwarebytes' Anti-Malware from HERE or HERE

Note: If you already have Malwarebytes' Anti-Malware, just run and update it.. Then do a "Perform Full Scan"

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.




NEXT


Please download RSIT by random/random and save it to your Desktop.
  • Double click on RSIT.exe to run RSIT
  • Before you click "Continue", make sure you change the List files/folders created or modified in the last 3 months
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt and info.txt in your next reply.



NEXT


Please download GMER and unzip it to your Desktop. <<mirror>>
Please rename the random filename into GAMERS
  • Open the renamed program and click on the Rootkit tab.
  • Make sure all the boxes on the right of the screen are checked, EXCEPT for ‘Show All’.
  • Click on Scan.
  • When the scan has run click Copy and paste the results into a Notepad >> save it and attach in this thread.
IMPORTANT: Do NOT run any program while you are doing these scans as it may interfere with the output results



Post me these logs in your next reply.. Post each log in separate post..

1. Malwarebytes'
2. RSIT log.txt
3. RSIT info.txt
4. Attach GAMERS result..

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive


#5 triggercross

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Posted 01 May 2009 - 03:15 PM

When I ran, TheComedian my anti-virus picked it up as a trojan.

I proceeded to turn it off, redownload and try again but it didn't work. Keeps giving me the windows error message.

Here is -->

Gamer

RIST-log

RIST-info

Malware Bytes log

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#6 fenzodahl512

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Posted 02 May 2009 - 05:23 AM

Please make sure you disable ALL of your Antivirus/Antispyware/Firewall before running ComboFix.. Please visit HERE if you don't know how.. Please re-enable them back after performing all steps given..

Please download ComboFix by sUBs from one of the locations below, and save it to your Desktop.Link 1
Link 2
Link 3
Double click combofix.exe and follow the prompts. Please, never rename Combofix unless instructed.

If ComboFix asked you to install Recovery Console, please do so.. It will be your best interest..

When finished, it shall produce a log for you. Post that log and a fresh HijackThis log in your next reply..

Note: DON'T do anything with your computer while ComboFix is running.. Let ComboFix finishes its job..

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive


#7 triggercross

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Posted 02 May 2009 - 03:32 PM

Hey I ran it; here is new logs and ComboFix log.

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#8 fenzodahl512

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Posted 02 May 2009 - 07:27 PM

1. Please open Notepad
  • If you don't know how, just go to Start >> Run >> copy/paste notepad.exe >> Enter
2. Now copy/paste the entire content of the codebox below into the Notepad window:

KillAll::

File::
c:\program files\Common Files\aponaviba.dl
c:\program files\Common Files\osima.com
c:\program files\Common Files\wiwan.inf
c:\program files\Common Files\gehumizez.lib

Registry::
[-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]

3. Save the above as CFScript.txt

4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

Posted Image


5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
  • Combofix.txt
  • A new HijackThis log.

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive


#9 triggercross

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Posted 03 May 2009 - 11:12 AM

Done

--->

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#10 fenzodahl512

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Posted 03 May 2009 - 01:23 PM

Please run a free online scan with the ESET Online Scanner
Note: You will need to use Internet Explorer for this scan.
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the ActiveX control to install
  • Click Start
  • Make sure that the options Remove found threats and the option Scan unwanted applications is checked
  • Click Scan
    Wait for the scan to finish
  • Use Notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic

How's the computer now? :thumbup2:

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive


#11 triggercross

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Posted 05 May 2009 - 03:22 PM

Sorry; my computer originally stopped crashing as much however it still does it semi-frequently.

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#12 fenzodahl512

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Posted 05 May 2009 - 06:20 PM

Backing Up Your Registry
  • Go HERE and download ERUNT
    (ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.)
  • Install ERUNT by following the prompts
    (use the default install settings but say no to the portion that asks you to add ERUNT to the start-up folder, if you like you can enable this option later)
  • Start ERUNT
    (either by double clicking on the desktop icon or choosing to start the program at the end of the setup)
  • Choose a location for the backup
    (the default location is C:\WINDOWS\ERDNT which is acceptable).
  • Make sure that at least the first two check boxes are ticked
  • Press OK
  • Press YES to create the folder.
For detailed instruction on how to back-up registry via ERUNT, please visit HERE



Please download the OTMoveIt3 by OldTimer
  • Save it to your Desktop.
  • Please double-click OTMoveIt3.exe to run it. (Vista users, please right click on OTMoveit3.exe and select "Run as an Administrator")
  • Let the Unregister Dll's and Ocx's remain ticked and Zip Files After Moves remain unticked..
  • Copy the codebox contents and paste it to the "Paste List of Files/Folders to Move" window (under the light Yellow bar)

    :processes
    explorer.exe
    
    :services
    nudaqa
    
    :files
    C:\Documents and Settings\All Users\Application Data\nudaqa.sys
    
    :commands
    [purity]
    [emptytemp]
    [start explorer]
    [reboot]
  • Click the red Moveit! button.
  • A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
  • Close OTMoveIt3
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.



Please download RSIT by random/random and save it to your Desktop.
  • Double click on RSIT.exe to run RSIT
  • Before you click "Continue", make sure you change the List files/folders created or modified in the last 3 months
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt and info.txt in your next reply.


Post me these logs in your next reply..

1. OTMoveIt3
2. RSIT log.txt

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive


#13 triggercross

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Posted 06 May 2009 - 12:14 PM

Here it is ->

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#14 fenzodahl512

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Posted 06 May 2009 - 12:22 PM

Looks good to me.. Lets do some cleanup...


Please download OTCleanIt and save it to Desktop.
  • Make sure you have internet connection..
  • Double-click OTCleanIt.exe
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes


Please read these excellent articles write by my friends:
Preventing Malware and Safe Computing by Rorschach112
What makes your machine slow? by Artellos


Also, please read these excellent articles by miekiemoes :
Help! My computer is slow!
How to prevent Malware


Read these great info's about safe internet surfing..

http://www.pcpitstop.com/spycheck/safesurfing.asp
http://bluefive.pair.com/practice_safe_surfing.htm




Please reply to this thread once more and tell us about the computer behaviour before we can close this thread :thumbup2:



Have a safe and happy computing day!


Regards
fenzodahl512

Keep calm, make it simple, use your brain, don't freak out, and you'll be just fine..
Awesomeness: When I get sad, I stop being sad and be awesome instead.. True story - Barney Stinson
Posted Image Posted Image
Its gonna be legen.. wait for it.. dary! Cherish the pain, it means you're still alive





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