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help!!! Hacktool.Rootkit and Backdoor.Tidserv!inf infection


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3 replies to this topic

#1 dummy101

dummy101

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Posted 13 April 2009 - 04:47 PM

help i have 2 viruses hacktool.rootkit and backdoor.tidserv!inf. i cant remove the backdoor with symantec, and malwarebytes. heres my hjt log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:31:33 PM, on 4/13/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Cisco Systems\CSAgent\bin\CSAControl.exe
C:\Program Files\Cisco Systems\CSAgent\bin\leventmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Funk Software\Odyssey Client\odClientService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\lotus\notes\ntmulti.exe
C:\Program Files\Panasonic\pcinfo\PCInfoSV.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\marimba\RemoteUserService.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Utimaco\SafeGuard Easy\SgeClient.exe
C:\Program Files\Utimaco\SafeGuard Easy\SgeCtl.exe
C:\WINDOWS\system32\SgLogPlayer.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\winvnc5.exe
C:\Program Files\Utimaco\SafeGuard Easy\WksCfgSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Panasonic\WSwitch\WSwitch.exe
C:\Program Files\Panasonic\HotKey Appendix\HKEYAPP.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\fpapli.exe
C:\Program Files\FIDTPU\WIN2K\FTMSFLTU.EXE
C:\Program Files\Utimaco\SafeGuard Easy\Ecview.exe
C:\Program Files\Utimaco\SafeGuard Easy\FIPSMon.exe
C:\WINDOWS\system32\RButton.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Funk Software\Odyssey Client\OdTray.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\Program Files\Panasonic\WRITING\Writing.exe
c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Cisco Systems\CSAgent\bin\okclient.exe
c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
c:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosOBEX.exe
c:\Program Files\Toshiba\Bluetooth Toshiba Stack\tosBtProc.exe
C:\Program Files\Funk Software\Odyssey Client\odClientMgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Symantec AntiVirus\vpc32.exe
C:\Program Files\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///c:/webifas/webifas_south_nj.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://download.verizon.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = banhproxy:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://192.168.1.*;http://192.168.0.*
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_13\bin\ssv.dll
O4 - HKLM\..\Run: [Hotkey] C:\WINDOWS\system32\hkeyman.exe
O4 - HKLM\..\Run: [gemstrmw] C:\WINDOWS\system32\gemstrmw.exe /r
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [PRunOnce] C:\util\prunonce\PRunOnce.exe
O4 - HKLM\..\Run: [PCinfo] C:\Program Files\Panasonic\PCINFO\SetDiag.exe /FirstLogin
O4 - HKLM\..\Run: [WSwitch] C:\Program Files\Panasonic\WSwitch\WSwitch.exe
O4 - HKLM\..\Run: [Panasonic HotKey Manager] "C:\Program Files\Panasonic\HotKey Appendix\HKEYAPP.EXE"
O4 - HKLM\..\Run: [WinVNC] "C:\WINDOWS\system32\vnc\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [scroller] fpapli.exe
O4 - HKLM\..\Run: [FTMSFLT(USB)] C:\Program Files\FIDTPU\WIN2K\FTMSFLTU.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [EdWizard] "C:\Program Files\Utimaco\SafeGuard Easy\EdWizard.exe" as
O4 - HKLM\..\Run: [SgeEcView] "C:\Program Files\Utimaco\SafeGuard Easy\Ecview.exe"
O4 - HKLM\..\Run: [FIPSMON] "C:\Program Files\Utimaco\SafeGuard Easy\FIPSMon.exe" /SYSTRAY
O4 - HKLM\..\Run: [Vz_Pmnt] C:\WINDOWS\System32\Pmnmt.vbs
O4 - HKLM\..\Run: [OdTray.exe] "C:\Program Files\Funk Software\Odyssey Client\OdTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_13\bin\jusched.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - .DEFAULT User Startup: vzreg.vbs (User 'Default user')
O4 - Startup: VANCA.lnk = C:\Program Files\VANCA\VANCA.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Cisco Security Agent.lnk = C:\Program Files\Cisco Systems\CSAgent\bin\okclient.exe
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O4 - Global Startup: Panasonic Hand Writing.lnk = ?
O4 - Global Startup: User Login.LNK = C:\marimba\mbsacliapp\GetUserVbe.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_13\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_13\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Internet Access Policy - How to add SAFE sites to my Trusted Sites - {fc635d40-0c8e-11d9-9669-0800200c9a66} - C:\WINDOWS\software\TrustedSites.pdf
O9 - Extra 'Tools' menuitem: Internet Access Policy - How to add SAFE sites to my Trusted Sites - {fc635d40-0c8e-11d9-9669-0800200c9a66} - C:\WINDOWS\software\TrustedSites.pdf
O15 - Trusted Zone: http://download.verizon.com
O15 - Trusted Zone: http://eweb.verizon.com
O15 - Trusted Zone: http://helpdesk.verizon.com
O15 - Trusted Zone: http://vmble.verizon.com
O15 - Trusted Zone: http://vmobile.verizon.com
O15 - Trusted Zone: http://vmw.verizon.com
O15 - Trusted Zone: http://*.verizon.com
O16 - DPF: vzTCPConfig - http://www2.verizon.net/help/fios_settings...vzTCPConfig.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommo...IOS/tgctlcm.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O20 - AppInit_DLLs: csauser.dll
O20 - Winlogon Notify: NotLog - C:\WINDOWS\SYSTEM32\SGLogEx.dll
O20 - Winlogon Notify: SGLogNotification - C:\WINDOWS\SYSTEM32\SGLogNotification.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Security Agent (CSAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\CSAgent\bin\CSAControl.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Contivity VPN Service (ExtranetAccess) - Nortel Networks NA, Inc. - C:\Program Files\Nortel Networks\Extranet_serv.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\lotus\notes\ntmulti.exe
O23 - Service: Odyssey Client (odClientService) - Funk Software, Inc. - C:\Program Files\Funk Software\Odyssey Client\odClientService.exe
O23 - Service: Panasonic PC Information Viewer (PcInfoSV) - Matsubleepa Electric Industrial Co., Ltd. - C:\Program Files\Panasonic\pcinfo\PCInfoSV.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote User Service - Verizon - C:\marimba\RemoteUserService.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: SafeGuard Easy Client (SgeClient) - Unknown owner - C:\Program Files\Utimaco\SafeGuard Easy\SgeClient.exe
O23 - Service: SafeGuard Easy Control (SgeCtl) - Utimaco Safeware AG - C:\Program Files\Utimaco\SafeGuard Easy\SgeCtl.exe
O23 - Service: SafeGuard SGLOG Player (SgLogPlayer) - Utimaco Safeware AG - C:\WINDOWS\system32\SgLogPlayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: VZ VNC Service 5 (VZWinVnc5) - Verizon Data Services - C:\WINDOWS\system32\winvnc5.exe
O23 - Service: TridiaVNC Server (winvnc) - Unknown owner - c:\winnt\system32\WinVNC.exe (file missing)
O23 - Service: SafeGuard Easy Workstation Server (WksCfgSrv) - Utimaco Safeware AG - C:\Program Files\Utimaco\SafeGuard Easy\WksCfgSrv.exe

--
End of file - 11168 bytes


please help

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#2 dummy101

dummy101
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  • Local time:09:32 AM

Posted 13 April 2009 - 06:36 PM

lost everything on my desktop. i can only open programs thru task manager. here is my latest hjt log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:33:42 PM, on 4/13/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Cisco Systems\CSAgent\bin\CSAControl.exe
C:\Program Files\Cisco Systems\CSAgent\bin\leventmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Funk Software\Odyssey Client\odClientService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\marimba\castanet tuner\Tuner.exe
C:\lotus\notes\ntmulti.exe
C:\Program Files\Panasonic\pcinfo\PCInfoSV.exe
C:\marimba\castanet tuner\lib\jre\bin\java.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\marimba\RemoteUserService.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Utimaco\SafeGuard Easy\SgeClient.exe
C:\Program Files\Utimaco\SafeGuard Easy\SgeCtl.exe
C:\WINDOWS\system32\SgLogPlayer.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
c:\marimba\Castanet Tuner\runchannel.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\winvnc5.exe
c:\marimba\Castanet Tuner\lib\jre\bin\java.exe
C:\Program Files\Utimaco\SafeGuard Easy\WksCfgSrv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\taskmgr.exe
C:\webIfas\IFASBrowser.exe
C:\Program Files\Intel\Wireless\Bin\iFrmewrk.exe
C:\Marimba\Channels\.marimba\ws3\ch.64\data\sum.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\WinEventLog.exe
C:\Program Files\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = file:///c:/webifas/webifas_south_nj.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://download.verizon.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = banhproxy:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = http://192.168.1.*;http://192.168.0.*
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_13\bin\ssv.dll
O4 - HKLM\..\Run: [Hotkey] C:\WINDOWS\system32\hkeyman.exe
O4 - HKLM\..\Run: [gemstrmw] C:\WINDOWS\system32\gemstrmw.exe /r
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [PRunOnce] C:\util\prunonce\PRunOnce.exe
O4 - HKLM\..\Run: [PCinfo] C:\Program Files\Panasonic\PCINFO\SetDiag.exe /FirstLogin
O4 - HKLM\..\Run: [WSwitch] C:\Program Files\Panasonic\WSwitch\WSwitch.exe
O4 - HKLM\..\Run: [Panasonic HotKey Manager] "C:\Program Files\Panasonic\HotKey Appendix\HKEYAPP.EXE"
O4 - HKLM\..\Run: [WinVNC] "C:\WINDOWS\system32\vnc\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [scroller] fpapli.exe
O4 - HKLM\..\Run: [FTMSFLT(USB)] C:\Program Files\FIDTPU\WIN2K\FTMSFLTU.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [EdWizard] "C:\Program Files\Utimaco\SafeGuard Easy\EdWizard.exe" as
O4 - HKLM\..\Run: [SgeEcView] "C:\Program Files\Utimaco\SafeGuard Easy\Ecview.exe"
O4 - HKLM\..\Run: [FIPSMON] "C:\Program Files\Utimaco\SafeGuard Easy\FIPSMon.exe" /SYSTRAY
O4 - HKLM\..\Run: [Vz_Pmnt] C:\WINDOWS\System32\Pmnmt.vbs
O4 - HKLM\..\Run: [OdTray.exe] "C:\Program Files\Funk Software\Odyssey Client\OdTray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_13\bin\jusched.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - .DEFAULT User Startup: vzreg.vbs (User 'Default user')
O4 - Startup: VANCA.lnk = C:\Program Files\VANCA\VANCA.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Cisco Security Agent.lnk = C:\Program Files\Cisco Systems\CSAgent\bin\okclient.exe
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O4 - Global Startup: Panasonic Hand Writing.lnk = ?
O4 - Global Startup: User Login.LNK = C:\marimba\mbsacliapp\GetUserVbe.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_13\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_13\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Internet Access Policy - How to add SAFE sites to my Trusted Sites - {fc635d40-0c8e-11d9-9669-0800200c9a66} - C:\WINDOWS\software\TrustedSites.pdf
O9 - Extra 'Tools' menuitem: Internet Access Policy - How to add SAFE sites to my Trusted Sites - {fc635d40-0c8e-11d9-9669-0800200c9a66} - C:\WINDOWS\software\TrustedSites.pdf
O15 - Trusted Zone: http://download.verizon.com
O15 - Trusted Zone: http://eweb.verizon.com
O15 - Trusted Zone: http://helpdesk.verizon.com
O15 - Trusted Zone: http://vmble.verizon.com
O15 - Trusted Zone: http://vmobile.verizon.com
O15 - Trusted Zone: http://vmw.verizon.com
O15 - Trusted Zone: http://*.verizon.com
O16 - DPF: vzTCPConfig - http://www2.verizon.net/help/fios_settings...vzTCPConfig.CAB
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommo...IOS/tgctlcm.cab
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://go.divx.com/plugin/DivXBrowserPlugin.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
O20 - AppInit_DLLs: csauser.dll
O20 - Winlogon Notify: NotLog - C:\WINDOWS\SYSTEM32\SGLogEx.dll
O20 - Winlogon Notify: SGLogNotification - C:\WINDOWS\SYSTEM32\SGLogNotification.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Security Agent (CSAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\CSAgent\bin\CSAControl.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Contivity VPN Service (ExtranetAccess) - Nortel Networks NA, Inc. - C:\Program Files\Nortel Networks\Extranet_serv.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: marimba - BMC Software, Inc. - C:\marimba\castanet tuner\Tuner.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\lotus\notes\ntmulti.exe
O23 - Service: Odyssey Client (odClientService) - Funk Software, Inc. - C:\Program Files\Funk Software\Odyssey Client\odClientService.exe
O23 - Service: Panasonic PC Information Viewer (PcInfoSV) - Matsubleepa Electric Industrial Co., Ltd. - C:\Program Files\Panasonic\pcinfo\PCInfoSV.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote User Service - Verizon - C:\marimba\RemoteUserService.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: SafeGuard Easy Client (SgeClient) - Unknown owner - C:\Program Files\Utimaco\SafeGuard Easy\SgeClient.exe
O23 - Service: SafeGuard Easy Control (SgeCtl) - Utimaco Safeware AG - C:\Program Files\Utimaco\SafeGuard Easy\SgeCtl.exe
O23 - Service: SafeGuard SGLOG Player (SgLogPlayer) - Utimaco Safeware AG - C:\WINDOWS\system32\SgLogPlayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: VZ VNC Service 5 (VZWinVnc5) - Verizon Data Services - C:\WINDOWS\system32\winvnc5.exe
O23 - Service: TridiaVNC Server (winvnc) - Unknown owner - c:\winnt\system32\WinVNC.exe (file missing)
O23 - Service: SafeGuard Easy Workstation Server (WksCfgSrv) - Utimaco Safeware AG - C:\Program Files\Utimaco\SafeGuard Easy\WksCfgSrv.exe

--
End of file - 10300 bytes

#3 KoanYorel

KoanYorel

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Posted 27 April 2009 - 11:25 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#4 KoanYorel

KoanYorel

    Bleepin' Conundrum


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  • Gender:Male
  • Location:65 miles due East of the "Logic Free Zone", in Md, USA
  • Local time:09:32 AM

Posted 01 May 2009 - 03:09 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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