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Outlook will not delete mail


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#1 danamoonbeam

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Posted 13 April 2009 - 12:42 PM

After restarting my computer outlook will work fine the first time it is opened. However, if it is closed and reopened it will no longer allow us to delete mail. I found a post that suggested deleting the inbox.dbx file and I did so. It worked for a while and now it is not allowing me to delete mail again. I have deleted or moved all mail in the inbox folder to other folders and emptied the deleted items folder. Any Ideas??????

Thanks,

Paul

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#2 Queen-Evie

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Posted 14 April 2009 - 06:00 PM

Back up any mail you currently have in Outlook. Also back up your address books.
Uninstall Outlook, reboot, then reinstall.
Sometimes this simple procedure will work to resolve issues.




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