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badCOM?


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5 replies to this topic

#1 Nia(:

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Posted 13 April 2009 - 11:42 AM

I was looking at the things Windows Defender was scanning and one of them was (badCOM). I got a little suspicious and searched it and about 2 of the results were "TrendMicro" saying that it was a virus.
I unfortunately have no antivirus, just antimalware/antispyware and I am pretty worried.
(I used to have Norton Internet Security but it will not come off fully and I do not have the product key)
Also, once I tried to install Avast! but I had to reboot my computer, and it froze, so I needed to do a system restore.
What shall I do?

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#2 quietman7

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Posted 13 April 2009 - 12:26 PM

(I used to have Norton Internet Security but it will not come off fully

The correct way to remove any program is to use Add/Remove Programs from the Control Panel. If that does not work properly, then use the Norton Removal Tool (SymNRT) (uninstalls ALL Norton 2008/2007/2006/2005/2004/2003 products from your computer).
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#3 Nia(:

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Posted 13 April 2009 - 12:30 PM

(I used to have Norton Internet Security but it will not come off fully

The correct way to remove any program is to use Add/Remove Programs from the Control Panel. If that does not work properly, then use the Norton Removal Tool (SymNRT) (uninstalls ALL Norton 2008/2007/2006/2005/2004/2003 products from your computer).


I used Add/Remove Programs, and it says it cant find it anymore. And I dont have the product key either, so I'm out of luck.

#4 quietman7

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Posted 13 April 2009 - 12:34 PM

Contact Symantec Product Support and explain what happened to your product key. They may have a workaround.
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#5 Nia(:

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Posted 13 April 2009 - 12:38 PM

Thank you very much(:

Now what shall we do about the whole (badCOM) issue?

#6 quietman7

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Posted 13 April 2009 - 12:45 PM

As soon as you get Norton removed and a new anti-virus installed, perform a scan in "Safe Mode".
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