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Hello and Help!


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#1 AK - Jeff

AK - Jeff

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Posted 13 April 2009 - 11:22 AM

I have been having issues with my IE8 slowing down the computer. Finally it just would not open any websites. So I attempted to remove it and reinstall. No luck. I am sharing emails back and forth with a microsoft tech, and that is proving painfully slow and still not working.

He finally suggested a download of a program called 'Add-Remove Pro' - which I did. Still can't uninstall IE8. It gets about half thru the process of copying files and says that a certain file is missing. Each time, I report it to MS, and he has sent me the missing file to put on my machine. Then I try it again, and it finds another missing file, and we do it again. This has been going on for couple weeks now.

I have considered just reformatting the HD [though I have no idea where to start with that]. I made recovery disks when I first bot the box, But what if something is not right in the recovery disks - I would be up the creek wouldn't I?

I have noted a few other problems as I went through this process - although a file search shows that I have MSPaint, I can't seem to access it - it doesn't show up under Window Components in Add/Remove, and no icon in the programs anywhere.

I am only moderately computer literate. So be gentle?

Thanx a million. :thumbsup:

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#2 Romeo29

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Posted 13 April 2009 - 01:00 PM

Have you tried IE8 Automatic Uninstaller from Microsoft:

http://support.microsoft.com/kb/957700#fixit4me

Click on the FixIt link.




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