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antispyware, trojan and backdoor problems


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#1 jsmith27

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Posted 13 April 2009 - 11:03 AM

my daughter got a virus/trojan/backdoor problem on her laptop about a week ago and we have not been using it because it doesn't run properly. When you boot it up you get a viewmngr error and when you shut it doen you geta rundll error. I ran stinger and macafee (didn't find much) it wouldn't let me run malware or superantispyware. I found your forum dated March 28th, to ashley about running drweb cureit in safe mode. It took about 5 hours to run and found the 2 problems I listed below. I then lost power so I quit for the night. I don't want to continue any further without some suggestions. Here is what it found...

guzazu.exe;C:\WINDOWS\system32;BackDoor.Tdss.based;Incurable.Moved
noyahopi.exe;C:\WINDOWS\system32;Trojan.Fakealert.4154;Deleted

Should I run a full scan in normal mode? Has system been compromised? I appreciate any further help you can give me.

thanks

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#2 hamluis

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Posted 13 April 2009 - 11:32 AM

Hi :thumbsup:.

Please try a couple of the following free online scanners to see if anything has slipped by your protection. Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully.

http://www.pandasecurity.com/homeusers/solutions/activescan/
http://us.mcafee.com/root/mfs/default.asp
http://housecall.trendmicro.com
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

http://www.kaspersky.com/virusscanner Scan Only - no removal


If you find that you're infected (or the scan doesn't complete or closes unexpectedly), post in the Am I Infected forum located here: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

Louis

#3 quietman7

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Posted 13 April 2009 - 12:23 PM

I have already responded in your other thread here. Please do not start new threads or duplicate topics as this causes confusion and makes it more difficult to get the help you need to resolve your issues. Thanks for your cooperation.

This thread is closed. If you have any questions. Please PM me or another Moderator.
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