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help with zone alarm blocking printer


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#1 Paulrenno

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Posted 13 April 2009 - 10:44 AM

I have just bought a wireless printer, but i keep getting a Zone Alarm 'Smart Defence Advisor' pop up saying 'unable to communicate; TCP Port 9100 to printer 192.168.01' I also get this message; ' firewall has blocked internet access to 192.168.02 (UPD Port 427) from your computer. Programme Host Process for Windows Serives'

How do I allow Zone Alarm to allow this? I have version 8.0.065.00

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#2 drunkle

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Posted 13 April 2009 - 08:47 PM

Hello Paulrenno,

I also have ZoneAlarm and had the same problem with my wireless printer.

1st - double click the ZoneAlarm icon in the system tray.
2nd - Select the 'Firewall' heading on the left of the window
3rd - Select the 'Zones' subheading
4th - At the bottom right of this new screen click the 'add' button
5th - Select 'IP Address'
6th - Type in the IP Address where prompted and enter a brief note about it if you would like.
7th - Done!


drunkle
"Finished products are for decadent minds." --Asimov
"Cogito ergo sum." --René Descartes

#3 Paulrenno

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Posted 14 April 2009 - 01:15 AM

Thanks.
But how do i know what the ip numbers are and what the subnet numbers are?
When i did a HP Network configuration test page, it gave me some IP4 numbers consisting of ip address, subnet mask and default gateway numbers. Are these the ones to put in? The ip address and default gateway numbers and nearly the same.

Otherwise, if these are not the ones to put in, where can i find them?




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