Your Malwarebytes Anti-Malware log indicates you are using an outdated database version
. Please update it through the program's interface (preferable method
) or manually download the definition updates
and just double-click on mbam-rules.exe
Your database shows 2073. Last I checked it was 2083
Mbam-rules.exe is not
updated daily. Another way to get the most current database definitions if you're having problems updating, is to install MBAM on a clean computer, launch the program, update through MBAM's interface, copy the definitions (rules.ref
) to a USB stick or CD and transfer that file to the infected machine. Copy rules.ref to the location indicated for your operating system. If you cannot see the folder, then you may have to Reconfigure Windows
to show it.
- XP: C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware
- Vista: C:\Documents and Settings\Users\All Users\Malwarebytes\Malwarebytes' Anti-Malware
Then perform a new Quick Scan
in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally
(not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs
tab and copy/paste the contents of the new report in your next reply.
MBAM is designed to remove malware as effectively with a Quick Scan as it will with a Full Scan which takes much longer to complete. Both do full heuristics, memory, load points and multiple other malware checks. The Quick Scan looks at the most prevalent places for active malware so scanning every single file on the drive isn't always necessary. However, MBAM stores each configuration in the current user's key so each user can configure it to operate differently. For comprehensive cleaning its best to do a Quick Scan on each user account so everyone's registry gets scanned for malware as well.
Most anti-malware scanners will scan all files on each drive you configure the program to scan if run while logged in with an Administrator Account
to include all user account files in the Documents and Settings folder. However, not all anti-malware scanners work the same way and some may not look at other account user's registry entries. If malicious files are removed during a scan, the infection can be disabled but orphan (leftover) registry entries related to the malware may remain and require separate scanning for each account in order to completely remove them.
Edited by quietman7, 06 May 2009 - 01:20 PM.