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My sick little PC/ Moved


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19 replies to this topic

#1 Peedie76

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Posted 13 April 2009 - 12:25 AM

Hi everyone,

I am at my wits end here I know there is something wrong with my computer. I cannot download any new anti virus , spyware software it refuses to open a new window so I can download. It freezes wont shut programs down and I am now at my wits end I am ready to kick it...... althought that will solve nothing but give me a sore foot. It definatily wont open some IE programs & if I go to my email, sometimes it will show my scotia bank symbol on the address bar becide my email instaed of my hotmail or ie symbol then the address.

Its definatily doing whatever it wants I scan for viruses i am running win xp pro & it shows noting I am using my isp sympatico security manager & it does show malaware tho. But I am pretty sure there is a virus.

Please help me
Shannie

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#2 Orange Blossom

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Posted 13 April 2009 - 12:29 AM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

PLEASE DO NOT NOW POST LOGS unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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#3 garmanma

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Posted 13 April 2009 - 09:19 PM

Welcome to BC

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
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#4 Peedie76

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Posted 13 April 2009 - 10:11 PM

Thank you for your help, & thank you for the welcome it is so hard to find internet sites now that can be trusted I am very thankful for everything you guys/gals do here its nice to know that there are ppl out there that are truly trying to help. This is what was found I was with my isp security anti/ malware rdetector & it didnt find anything like this has. Thank you again I really appreciate this. I ran this 2 because the first quick scan found somethings & then the second full scan found what I will post under this one.

1st quick scan results

Malwarebytes' Anti-Malware 1.36
Database version: 1976
Windows 5.1.2600 Service Pack 3

4/13/2009 2:15:32 PM
mbam-log-2009-04-13 (14-15-32).txt

Scan type: Quick Scan
Objects scanned: 71946
Time elapsed: 5 minute(s), 49 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 32
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 3
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{a4730ebe-43a6-443e-9776-36915d323ad3} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf6-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MalwareRemovalBot (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Registry Helper (Rogue.RegistryHelper) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\MenuExt\&Search\ (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Documents and Settings\Shannon\Application Data\MalwareRemovalBot (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Shannon\Application Data\MalwareRemovalBot\Log (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Shannon\Application Data\MalwareRemovalBot\Settings (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Shannon\Application Data\MalwareRemovalBot\rs.dat (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Shannon\Application Data\MalwareRemovalBot\Log\2009 Mar 23 - 08_28_12 PM_718.log (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
C:\Documents and Settings\Shannon\Application Data\MalwareRemovalBot\Settings\ScanResults.pie (Rogue.MalwareRemovalBot) -> Quarantined and deleted successfully.
C:\Setup.exe (Trojan.Agent) -> Quarantined and deleted successfully.

2nd Full Scan results

Malwarebytes' Anti-Malware 1.36
Database version: 1976
Windows 5.1.2600 Service Pack 3

4/13/2009 10:11:11 PM
mbam-log-2009-04-13 (22-11-11).txt

Scan type: Full Scan (C:\|E:\|F:\|)
Objects scanned: 130976
Time elapsed: 39 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 31

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069679.EXE (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069651.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069652.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069653.scr (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069662.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069664.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069666.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069667.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069669.SCR (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069670.DLL (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069671.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069675.EXE (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069676.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069677.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069678.EXE (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069680.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069682.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069683.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069684.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069685.EXE (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069686.EXE (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069687.EXE (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069688.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069689.EXE (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP337\A0069690.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP340\A0069946.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP341\A0070491.EXE (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP341\A0070492.DLL (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{C2D30705-086D-447E-A2C0-C2E4204F31CE}\RP341\A0070495.dll (Adware.MyWeb) -> Quarantined and deleted successfully.
C:\Program Files\Windows Live\Messenger\msimg32.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\Windows Live\Messenger\riched20.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
Shannie

#5 garmanma

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Posted 14 April 2009 - 06:48 PM

You look pretty good. The list that you see are restore points which we will delete in a little bit
Let's run one other scan

----------------------------------------


ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#6 Peedie76

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Posted 14 April 2009 - 10:32 PM

Ok I did the ATF Cleaner but whenever I try to install SAS it wont allow me to do so.
The website sticks & freezes on me.

Not sure what to do now...

Thanks
Shannie

#7 garmanma

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Posted 15 April 2009 - 04:08 PM

When SAS freezes

Make sure you are running 4.22.1014 and if you are, then uncheck the Kernel Direct and Direct Disk Access options under the scanning control tab of SUPERAntiSpyware's Preferences.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#8 Peedie76

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Posted 18 April 2009 - 10:48 PM

It still wont allow me to download SAS
Shannie

#9 garmanma

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Posted 19 April 2009 - 08:11 PM

Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#10 Peedie76

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Posted 21 April 2009 - 09:29 PM

Thank you again, I ran the Dr Web Cure It & the results came up empty on both scans.

Therefore I have nothng to post as the results were o files infected.

Thank You for all of your help. I will say that I am sure there is something somewhere in this computer hidden. After I did the scan rebooted back into normal mode when I was doing a search on the internet through google I had software pop up & tell me that my computer was infected & when I clicked on the X to close the application it redirected me right to "my computer" told me to run a scan it looked like an spyware fake application. I closed it & nothing else popped up.

Thank You
Shannon

Edited by Peedie76, 22 April 2009 - 08:53 AM.

Shannie

#11 garmanma

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Posted 22 April 2009 - 07:08 PM

Try this, then afterwards, see if SAS will run
------------------------------


Full tutorial:
http://www.bleepingcomputer.com/forums/t/131299/how-to-use-sdfix/


Please print out and follow these instructions: "How to use SDFix".
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • Please be patient as the scan may take up to 20 minutes to complete.
  • When the process is complete, the SDFix report log will open in Notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • The SDFix report log (Report.txt) will open in Notepad and automatically be saved in the SDFix folder.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to re-enable you anti-virus and and other security programs before connecting to the Internet.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#12 Peedie76

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Posted 23 April 2009 - 10:57 PM

Here is the scan progress..... I still cannot download SAS I get to the download page & it freezes wont allow me to DL even after I hit the button click here if dl doesn't start after a few seconds.. I should also let you know that whatever it was killed/ate/lost all of my Pics that were on the computer something isnt right here. Also when I go to certain websites on the computer, the page starts to scroll down all by its self.. This is weird I know computers do so funny things but this takes the cake. I am furious about my pics tho.

Here is one Error that I keep getting everytime I freeze up on IE
szAppName : iexplore.exe szAppVer : 7.0.6000.16827 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000
szAppName : iexplore.exe szAppVer : 7.0.6000.16827 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000


SDFix: Version 1.240
Run by Shannon on Thu 04/23/2009 at 11:35 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-04-23 23:40:51
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe:*:Enabled:hpiscnapp.exe"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\\Program Files\\LimeWire\\LimeWire.exe"="C:\\Program Files\\LimeWire\\LimeWire.exe:*:Enabled:LimeWire"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe:*:Enabled:hpqtra08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe:*:Enabled:hpqste08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe:*:Enabled:hpofxm08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe:*:Enabled:hposfx08.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe:*:Enabled:hposid01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe:*:Enabled:hpqscnvw.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe:*:Enabled:hpqkygrp.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe:*:Enabled:hpzwiz01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe:*:Enabled:hpoews01.exe"
"C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"="C:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe:*:Enabled:hpqnrs08.exe"
"C:\\WINDOWS\\system32\\mmc.exe"="C:\\WINDOWS\\system32\\mmc.exe:*:Disabled:Microsoft Management Console"
"C:\\Program Files\\FrostWire\\FrostWire.exe"="C:\\Program Files\\FrostWire\\FrostWire.exe:*:Enabled:FrostWire"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"="C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"="C:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger"
"C:\\Program Files\\Windows Live\\Messenger\\livecall.exe"="C:\\Program Files\\Windows Live\\Messenger\\livecall.exe:*:Enabled:Windows Live Messenger (Phone)"

Remaining Files :



Files with Hidden Attributes :

Wed 1 Apr 2009 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv03.tmp"

Finished!

Edited by Peedie76, 24 April 2009 - 05:55 PM.

Shannie

#13 garmanma

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Posted 24 April 2009 - 06:45 PM

Here is one Error that I keep getting everytime I freeze up on IE
szAppName : iexplore.exe szAppVer : 7.0.6000.16827 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000
szAppName : iexplore.exe szAppVer : 7.0.6000.16827 szModName : hungapp
szModVer : 0.0.0.0 offset : 00000000


Go to Start > Run > and type - Control Inetcpl.cpl > Click the Advanced tab > Under Browsing > Uncheck 'Enable third-party browser extensions
Then restart the computer

--------------------------------------

When you reboot, right after the initial screen, start tapping the F8 key
Arrow up and down and select safe mode w/networking and click enter

Now see if you can download SAS that way
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#14 Peedie76

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Posted 24 April 2009 - 10:15 PM

Thank you that worked I was able to download SAS. I will now follow your eariler instructions on SAS & complete the scan. Here are the results of the SAS scan

ThankSUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/24/2009 at 09:14 PM

Application Version : 4.26.1000

Core Rules Database Version : 3863
Trace Rules Database Version: 1815

Scan type : Complete Scan
Total Scan Time : 00:35:16

Memory items scanned : 264
Memory threats detected : 0
Registry items scanned : 5565
Registry threats detected : 1
File items scanned : 24983
File threats detected : 44

Adware.Tracking Cookie
C:\Documents and Settings\Shannon\Cookies\shannon@fastclick[2].txt
C:\Documents and Settings\Shannon\Cookies\shannon@imperium.adbureau[2].txt
C:\Documents and Settings\Shannon\Cookies\shannon@atdmt[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@lfstmedia[2].txt
C:\Documents and Settings\Shannon\Cookies\shannon@imrworldwide[2].txt
C:\Documents and Settings\Shannon\Cookies\shannon@findingyourmarbles[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@bs.serving-sys[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@xiti[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@additudemag.advertserve[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@tacoda[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@247realmedia[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@casalemedia[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@ads.pugetsoundsoftware[2].txt
C:\Documents and Settings\Shannon\Cookies\shannon@ads.techguy[2].txt
C:\Documents and Settings\Shannon\Cookies\shannon@ehg-ctv.hitbox[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@mediaplex[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@serving-sys[2].txt
C:\Documents and Settings\Shannon\Cookies\shannon@chitika[2].txt
C:\Documents and Settings\Shannon\Cookies\shannon@media.adrevolver[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@doubleclick[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@adrevolver[2].txt
C:\Documents and Settings\Shannon\Cookies\shannon@statcounter[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@bluestreak[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@ads.bleepingcomputer[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@tribalfusion[2].txt
C:\Documents and Settings\Shannon\Cookies\shannon@nhl.112.2o7[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@rambler[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@vitamine.networldmedia[2].txt
C:\Documents and Settings\Shannon\Cookies\shannon@advertising[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@ad.yieldmanager[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@ads.networldmedia[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@adviva[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@at.atwola[2].txt
C:\Documents and Settings\Shannon\Cookies\shannon@2o7[2].txt
C:\Documents and Settings\Shannon\Cookies\shannon@smartadserver[2].txt
C:\Documents and Settings\Shannon\Cookies\shannon@richmedia.yahoo[2].txt
C:\Documents and Settings\Shannon\Cookies\shannon@socialmedia[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@canoe.112.2o7[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@msnportal.112.2o7[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@revsci[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@specificclick[2].txt
C:\Documents and Settings\Shannon\Cookies\shannon@networldmedia[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@media6degrees[1].txt
C:\Documents and Settings\Shannon\Cookies\shannon@adcentriconline[2].txt

Adware.MyWebSearch/FunWebProducts
HKU\S-1-5-21-839522115-1645522239-725345543-1003\SOFTWARE\FunWebProducts
You Again...

Edited by Peedie76, 24 April 2009 - 11:22 PM.

Shannie

#15 garmanma

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Posted 25 April 2009 - 04:50 PM

Run Dr. Web, then let me know if it is still acting up
--------------------------------


Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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