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Unable To Install MFL-Pro Suite For Brother Printer


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#1 tfd888

tfd888

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Posted 12 April 2009 - 10:44 PM

Hello all,


Just bought a Brother mfc-5490cn and am having issues installing the software suite to print from a PC via an ethernet connection.

Every time I attempt to install it, towards the end of the installation while it is installing everything I get this error message.

"

An error occurred during the installation.
Please restart your PC, ensure all applications are closed
- Then reinstall "MFL-Pro Suite".

ISO34- InstallNetworkDriver - 1


"

When I hit the "Ok" button, the installer hangs and I have to end task it.



Any ideas as to what may be causing this?

I am running Win XP Pro service pack 3 using an admin account.

Thanks in advanced.

Edited by tfd888, 12 April 2009 - 10:47 PM.


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#2 garmanma

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Posted 13 April 2009 - 01:18 PM

I would try installing it in Safe mode
If you do it in normal mode, I would disconnect from the net, turn off your AV, firewall, and any spyware scanners that monitor registry changes like Spybot's Teatimer function
Mark
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