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2 replies to this topic

#1 Zawinul


  • Members
  • 2 posts
  • Local time:09:27 AM

Posted 12 April 2009 - 02:04 PM


My laptop has picked up a pop-up which refuses to go away regardless all my attempts with conventional spyware/malwarwe removers. Any help to rid me of this problem would be greatly appreciated!

DDS (Ver_09-03-16.01) - NTFSx86
Run by Carlos at 19:54:32.33 on 12/04/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_11
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.44.1033.18.2038.833 [GMT 1:00]

AV: AVG *On-access scanning enabled* (Outdated)

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Sony\Network Utility\NSUService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Sony\Marketing Tools\MarketingTools.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Lexmark 1400 Series\lxdjamon.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Sony\Network Utility\LANUtil.exe
C:\Program Files\DAEMON Tools\daemon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uStart Page = about:blank
uDefault_Page_URL = hxxp://www.club-vaio.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://www.club-vaio.com
BHO: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
uRun: [NSUFloatingUI] "c:\program files\sony\network utility\LANUtil.exe"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [ISBMgr.exe] "c:\program files\sony\isb utility\ISBMgr.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [MarketingTools] c:\program files\sony\marketing tools\MarketingTools.exe
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [Adobe_ID0EYTHM] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [lxdjamon] "c:\program files\lexmark 1400 series\lxdjamon.exe"
mRun: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SbUsb AudCtrl] RunDll32 sbusbdll.dll,RCMonitor
mRun: [avgnt] "c:\program files\avira\antivir personaledition classic\avgnt.exe" /min
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [WTClient] WTClient.exe
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
TCP: {BF29FA33-B2DE-4855-81E8-D0F3A3DDDB53} =
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
Notify: VESWinlogon - VESWinlogon.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\users\carlos\appdata\roaming\mozilla\firefox\profiles\1lwta6lz.default\
FF - prefs.js: browser.startup.homepage - hxxp://en-GB.start2.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-GB:official

FF - user.js: yahoo.homepage.dontask - true
============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-10 64160]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-3-23 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-3-23 72944]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 951632]
R2 lxdjCATSCustConnectService;lxdjCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdjserv.exe [2007-6-12 99248]
R2 MSSQL$MSSMLBIZ;SQL Server (MSSMLBIZ);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2006-4-14 28933976]
R2 NSUService;NSUService;c:\program files\sony\network utility\NSUService.exe [2008-4-17 299008]
R2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-18 11032]
R2 VMCService;Vodafone Mobile Connect Service;c:\program files\vodafone\vodafone mobile connect\bin\VMCService.exe [2008-10-9 14336]
R3 PTSimBus;PenTablet Bus Enumerator;c:\windows\system32\drivers\PTSimBus.sys [2007-6-7 18944]
R3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-3-23 7408]
R3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2007-12-17 9344]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2007-8-17 812544]
S3 PTSimHid;PenTablet Simulated HID MiniDriver;c:\windows\system32\drivers\PTSimHid.sys [2007-4-23 10752]
S3 RDID1053;EDIROL PC-50;c:\windows\system32\drivers\Rdwm1053.sys [2008-12-19 56704]
S3 sbusb;Sound Blaster USB Audio Driver;c:\windows\system32\drivers\sbusb.sys [2007-1-26 1974528]
S3 SOHCImp;VAIO Media plus Content Importer;c:\program files\sony\vaio media plus\SOHCImp.exe [2008-4-17 104288]
S3 SOHDms;VAIO Media plus Digital Media Server;c:\program files\sony\vaio media plus\SOHDms.exe [2008-4-17 350048]
S3 SOHDs;VAIO Media plus Device Searcher;c:\program files\sony\vaio media plus\SOHDs.exe [2008-4-17 63328]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\sony\vcm intelligent analyzing manager\VcmIAlzMgr.exe [2008-4-17 333088]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\common files\sony shared\vcmxml\VcmXmlIfHelper.exe [2008-4-17 87328]

=============== Created Last 30 ================

2009-04-12 11:56 <DIR> --d----- c:\windows\pss
2009-04-12 01:49 <DIR> --d----- c:\programdata\SUPERAntiSpyware.com
2009-04-12 01:49 <DIR> --d----- c:\progra~2\SUPERAntiSpyware.com
2009-04-12 01:49 <DIR> --d----- c:\users\carlos\appdata\roaming\SUPERAntiSpyware.com
2009-04-12 01:49 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-04-12 01:48 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-04-12 01:16 <DIR> --d----- c:\programdata\WindowsSearch
2009-04-11 23:31 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-04-11 23:31 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-04-11 23:31 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-04-11 22:58 106 a------- C:\delete.bat
2009-04-10 20:59 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-04-10 20:55 <DIR> -cd-h--- c:\programdata\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-04-10 20:55 <DIR> -cd-h--- c:\progra~2\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-04-10 20:55 <DIR> --d----- c:\programdata\Lavasoft
2009-04-10 20:55 <DIR> --d----- c:\program files\Lavasoft
2009-04-10 20:30 67 a------- c:\windows\wininit.ini
2009-04-10 07:57 <DIR> a-d----- c:\programdata\TEMP
2009-04-10 07:56 118,784 a------- c:\windows\system32\MSSTDFMT.DLL
2009-04-10 07:56 <DIR> --d----- c:\program files\SpywareBlaster
2009-04-10 07:39 <DIR> --d----- c:\program files\Trend Micro
2009-04-10 07:15 <DIR> --d----- c:\program files\common files\Scanner
2009-04-10 07:15 <DIR> --d----- c:\program files\CA Yahoo! Anti-Spy
2009-04-08 21:21 <DIR> --d----- c:\windows\Lhsp
2009-04-03 15:45 307,200 a------- c:\windows\system32\msvcr70.dll
2009-04-01 11:14 <DIR> --d----- c:\program files\WebReaper
2009-04-01 11:08 <DIR> --d----- c:\program files\BlablaMaker
2009-03-30 09:10 <DIR> --d----- c:\programdata\AppData
2009-03-30 09:10 <DIR> --d----- c:\progra~2\AppData
2009-03-30 08:59 <DIR> --d----- c:\program files\TABLET
2009-03-29 20:10 <DIR> --d-h--- c:\programdata\CanonIJSolutionMenu
2009-03-29 20:10 <DIR> --d-h--- c:\progra~2\CanonIJSolutionMenu
2009-03-29 20:10 <DIR> --d----- c:\programdata\CanonIJ
2009-03-29 20:10 <DIR> --d----- c:\progra~2\CanonIJ
2009-03-29 12:08 <DIR> --d-h--- c:\programdata\CanonIJScan
2009-03-29 12:08 <DIR> --d-h--- c:\progra~2\CanonIJScan
2009-03-29 11:57 <DIR> --d----- c:\programdata\CanonIJPLM
2009-03-29 11:57 <DIR> --d----- c:\progra~2\CanonIJPLM
2009-03-29 11:56 212,480 a------- c:\windows\PCDLIB32.DLL
2009-03-29 11:56 <DIR> --d----- c:\program files\common files\CANON
2009-03-29 11:53 585,728 a------- c:\windows\system32\CNQ2413L.DLL
2009-03-29 11:53 188,416 a------- c:\windows\system32\CNQ2413O.DLL
2009-03-29 11:53 98,304 a------- c:\windows\system32\CNQ2413I.DLL
2009-03-29 11:53 1,339,392 a------- c:\windows\system32\CNQ2413C.DLL
2009-03-29 11:52 <DIR> --d----- c:\program files\Canon
2009-03-26 20:14 <DIR> --d----- c:\programdata\onOne Software
2009-03-26 20:14 <DIR> --d----- c:\progra~2\onOne Software
2009-03-26 20:14 <DIR> --d----- c:\users\carlos\appdata\roaming\onOne Software
2009-03-26 20:10 227,840 a------- c:\windows\system32\Deco_32.dll
2009-03-26 20:10 <DIR> --d----- c:\program files\common files\onOne Software Shared
2009-03-26 20:10 <DIR> --d----- c:\program files\onOne Software

==================== Find3M ====================

2009-03-30 09:00 143,360 a------- c:\windows\inf\infstrng.dat
2009-03-30 09:00 51,200 a------- c:\windows\inf\infpub.dat
2009-03-30 09:00 86,016 a------- c:\windows\inf\infstor.dat
2009-02-16 00:37 286,720 -------- c:\windows\Setup1.exe
2009-02-16 00:37 73,216 a------- c:\windows\ST6UNST.EXE
2009-02-09 21:58 3,891,136 a------- c:\windows\flowers_stars.scr
2009-02-09 21:55 4,636,126 a------- c:\windows\Persistent_Wheels_No_Music.scr
2009-02-09 21:46 5,326,822 a------- c:\windows\micro_modernist_silent.scr
2009-02-09 04:10 2,033,152 a------- c:\windows\system32\win32k.sys
2009-02-03 15:52 409,600 a------- c:\windows\system32\wrap_oal.dll
2009-02-03 15:52 114,688 a------- c:\windows\system32\OpenAL32.dll
2009-01-15 07:11 827,392 a------- c:\windows\system32\wininet.dll
2008-12-12 08:03 665,600 a------- c:\windows\inf\drvindex.dat
2008-03-13 18:36 28,095 a------- c:\users\carlos\appdata\roaming\nvModes.dat
2008-01-21 03:43 174 a--sh--- c:\program files\desktop.ini
2006-11-02 13:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 13:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 13:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 13:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 10:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 10:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 10:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 10:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 19:54:52.07 ===============

Attached Files

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#2 suebaby41


    W.A.M. (Women Against Malware)

  • Malware Response Team
  • 6,248 posts
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:04:27 AM

Posted 26 April 2009 - 11:57 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 suebaby41


    W.A.M. (Women Against Malware)

  • Malware Response Team
  • 6,248 posts
  • Gender:Female
  • Location:South Carolina, USA
  • Local time:04:27 AM

Posted 01 May 2009 - 03:08 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
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