Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

I think that I have malware and need assistance


  • This topic is locked This topic is locked
2 replies to this topic

#1 chazzzzz69

chazzzzz69

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:07:44 AM

Posted 12 April 2009 - 01:43 PM

Hopefully I have followed the instructions provided here to enable someone to help me. I have been trying for weeks to remove the rogue/malware that has infected this computer to no avail. When I start up the comuter there is a window saying that ActiveShield is damaged and that Mcafee is no longer working, but the M icon in the toolbar is red. When I click on Mcafee it shows it is deactivated and prompts to fix, once done it appears to be working but the M red icon turns black, indicating it is off. I am at wits end trying to fix this on my own.

DDS (Ver_09-03-16.01) - NTFSx86
Run by JAMES THOMPSON at 11:07:43.32 on Sun 04/12/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.145 [GMT -7:00]

AV: CyberDefender Internet Security *On-access scanning enabled* (Updated)
AV: McAfee VirusScan *On-access scanning disabled* (Updated)
FW: McAfee Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\aol\ACS\acsd.exe
C:\Program Files\McAfee\MBK\MBackMonitor.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\JAMES THOMPSON\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
mSearch Bar = hxxp://websearch.drsnsrch.com/sidesearch.cgi?id=
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = hxxp://localhost
uSearchURL,(Default) = hxxp://my.netzero.net/s/search?r=minisearch
uURLSearchHooks: H - No File
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: {F0F8ECBE-D460-4B34-B007-56A92E8F84A7} - No File
EB: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Vemuzulz] c:\windows\system32\w?nspool.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [Ljxlxa] "c:\documents and settings\james thompson\application data\??sks\n?pdb.exe"
uRun: [Bwqcxlo] c:\windows\?ystem32\w?wexec.exe
uRun: [Nyrz] c:\windows\?racle\j?vaw.exe
uRun: [Ubz] "c:\program files\common files\s?mbols\n?tepad.exe"
uRun: [Cxuvr] "c:\documents and settings\james thompson\application data\??sembly\n?tepad.exe"
uRun: [Mghbonyk] "c:\documents and settings\james thompson\my documents\a?sembly\??rss.exe"
uRun: [Ufuuewf] "c:\documents and settings\james thompson\application data\?icrosoft\w?aclt.exe"
uRun: [Jxdqkt] c:\windows\?icrosoft.net\j?vaw.exe
uRun: [Akyapfse] c:\windows\system32\?ystem32\r?gsvr32.exe
uRun: [Ffur] c:\windows\?dobe\d?xplore.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [VirusScan Online] c:\progra~1\mcafee.com\vso\mcvsshld.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
mRun: [McAfee Backup] c:\program files\mcafee\mbk\McAfeeDataBackup.exe
mRun: [MBkLogOnHook] c:\program files\mcafee\mbk\LogOnHook.exe
mRun: [Ad-Watch] c:\program files\lavasoft\ad-aware\AAWTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\americ~1.lnk - c:\program files\america online 9.0\aoltray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nkvmon~1.lnk - c:\program files\nikon\nkview6\NkvMon.exe
uPolicies-explorer: ForceClassicControlPanel = 1 (0x1)
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - hxxp://download.yahoo.com/dl/installs/yinst0401.cab
DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} - hxxp://aolcc.aol.com/computercheckup/qdiagcc.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Notify: igfxcui - igfxsrvc.dll

============= SERVICES / DRIVERS ===============

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-4-9 64160]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-4-5 201320]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2009-3-9 951632]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-4-5 359248]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-4-5 695624]
R3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-4-5 33832]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-4-5 40488]
R3 PRISM_USB;Dell TrueMobile 1180 Wireless USB Adapter;c:\windows\system32\drivers\DELUSB_51.sys [2009-4-2 606208]
S2 McShield;McAfee Real-time Scanner;c:\program files\mcafee\virusscan\Mcshield.exe [2009-4-5 144704]
S2 MCVSRte;McAfee.com VirusScan Online Realtime Engine;c:\progra~1\mcafee.com\vso\mcvsrte.exe [2003-8-13 94208]
S3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-4-5 79304]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-4-5 35240]

=============== Created Last 30 ================

2009-04-11 18:43 54,156 a---h--- c:\windows\QTFont.qfn
2009-04-11 18:43 1,409 a------- c:\windows\QTFont.for
2009-04-11 18:36 <DIR> a-dshr-- C:\cmdcons
2009-04-11 18:32 161,792 a------- c:\windows\SWREG.exe
2009-04-11 18:32 98,816 a------- c:\windows\sed.exe
2009-04-11 18:30 73,728 a------- C:\pv.exe
2009-04-09 09:48 15,688 a------- c:\windows\system32\lsdelete.exe
2009-04-09 09:29 64,160 a------- c:\windows\system32\drivers\Lbd.sys
2009-04-09 09:27 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{7972B2E5-3E09-4E5E-81B7-FE5819D6772F}
2009-04-09 09:27 <DIR> --d----- c:\program files\Lavasoft
2009-04-09 08:50 <DIR> --d----- c:\program files\Viewpoint
2009-04-08 18:44 <DIR> --d----- c:\docume~1\jamest~1\applic~1\McAfee
2009-04-05 22:22 <DIR> --d----- c:\windows\system32\scripting
2009-04-05 22:22 <DIR> --d----- c:\windows\l2schemas
2009-04-05 22:22 <DIR> --d----- c:\windows\system32\en
2009-04-05 17:26 9,435 a------- c:\windows\system32\Config.MPF
2009-04-05 17:25 143,360 a------- c:\windows\system32\dunzip32.dll
2009-04-05 17:19 33,832 a------- c:\windows\system32\drivers\mferkdk.sys
2009-04-05 17:19 40,488 a------- c:\windows\system32\drivers\mfesmfk.sys
2009-04-05 17:19 35,240 a------- c:\windows\system32\drivers\mfebopk.sys
2009-04-05 17:19 201,320 a------- c:\windows\system32\drivers\mfehidk.sys
2009-04-05 17:19 79,304 a------- c:\windows\system32\drivers\mfeavfk.sys
2009-04-05 17:18 113,952 a------- c:\windows\system32\drivers\Mpfp.sys
2009-04-05 17:16 <DIR> --d----- c:\program files\common files\McAfee
2009-04-05 17:15 <DIR> --d----- c:\program files\McAfee
2009-04-05 13:24 <DIR> --d----- c:\docume~1\jamest~1\applic~1\AVGTOOLBAR
2009-04-04 00:47 <DIR> --d----- c:\docume~1\alluse~1\applic~1\avg8
2009-04-04 00:17 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-04-03 20:55 459,264 -------- c:\windows\system32\dllcache\msfeeds.dll
2009-04-03 20:55 267,776 -------- c:\windows\system32\dllcache\iertutil.dll
2009-04-03 20:55 52,224 -------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-04-03 20:55 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-04-03 20:55 991,232 -------- c:\windows\system32\dllcache\ieframe.dll.mui
2009-04-03 20:55 6,066,688 -------- c:\windows\system32\dllcache\ieframe.dll
2009-04-03 20:55 2,455,488 -------- c:\windows\system32\dllcache\ieapfltr.dat
2009-04-03 20:55 383,488 -------- c:\windows\system32\dllcache\ieapfltr.dll
2009-04-03 20:55 63,488 -------- c:\windows\system32\dllcache\icardie.dll
2009-04-03 20:43 <DIR> --d----- c:\windows\network diagnostic
2009-04-03 20:42 33,792 a------- c:\windows\system32\dllcache\custsat.dll
2009-04-03 20:33 118 a------- c:\windows\system32\MRT.INI
2009-04-03 09:27 <DIR> --d----- c:\docume~1\jamest~1\applic~1\MySpace
2009-04-03 07:10 102,400 a------- c:\windows\system32\mclsp.dll
2009-04-03 07:10 49,152 a------- c:\windows\system32\mcrtl32.dll
2009-04-03 07:10 32,768 a------- c:\windows\system32\instlsp.exe
2009-04-03 07:10 11,264 a------- c:\windows\system32\sporder.dll
2009-04-03 00:22 128 a------- C:\regconf.ini
2009-04-02 21:18 300,969 -------- c:\windows\system32\dllcache\viz.wmv
2009-04-02 21:17 908 -------- c:\windows\system32\dllcache\skins.inf
2009-04-02 21:16 245,760 -------- c:\windows\system32\dllcache\mswmdm.dll
2009-04-02 21:15 61,440 -------- c:\windows\system32\kmsvc.dll
2009-04-02 21:14 159,232 -------- c:\windows\system32\dllcache\cewmdm.dll
2009-04-02 21:14 286,720 -------- c:\windows\system32\dllcache\blackbox.dll
2009-04-02 21:14 7,168 -------- c:\windows\system32\bitsprx4.dll
2009-04-02 21:14 999 -------- c:\windows\system32\dllcache\bktrh.gif
2009-04-02 21:14 233,472 -------- c:\windows\system32\azroles.dll
2009-04-02 21:14 8,192 -------- c:\windows\system32\dllcache\asferror.dll
2009-04-02 21:14 136,192 -------- c:\windows\system32\aaclient.dll
2009-04-02 20:52 455,296 -------- c:\windows\system32\dllcache\mrxsmb.sys
2009-04-02 20:50 2,145,280 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-04-02 20:50 2,189,184 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-04-02 20:49 2,023,936 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-04-02 20:49 2,066,048 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-04-02 20:20 606,208 a------- c:\windows\system32\drivers\DELUSB_51.sys
2009-04-02 20:20 40,960 a------- c:\windows\system32\DELREMOV.dll
2009-04-02 20:19 24,887 a------- c:\windows\system32\PRISMIOC.vxd
2009-04-02 20:19 77,911 a------- c:\windows\system32\PRISMIOC.dll
2009-04-02 20:19 <DIR> --d----- c:\program files\DELL TrueMobile 1180 Wireless USB

==================== Find3M ====================

2009-04-05 22:31 79,223 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2009-02-26 19:24 10,849 a------- c:\docume~1\jamest~1\applic~1\wigevigaza.dat
2009-02-21 11:15 13,507 a------- c:\windows\gibaxyv.sys
2009-02-15 10:16 19,891 a------- c:\docume~1\jamest~1\applic~1\ikap.bin
2009-02-15 10:16 19,548 a------- c:\windows\juzirif.vbs
2009-02-15 10:16 15,286 a------- c:\docume~1\alluse~1\applic~1\haxa.sys
2009-02-15 10:16 14,143 a------- c:\docume~1\jamest~1\applic~1\yqebysafi.exe
2009-02-15 10:16 13,430 a------- c:\windows\system32\ufejoximuj.pif
2009-02-15 10:16 18,597 a------- c:\windows\ilebufazo.dll
2009-02-15 10:16 15,471 a------- c:\docume~1\alluse~1\applic~1\ifegiqinud.bat
2009-02-15 10:16 14,282 a------- c:\windows\tusyfas.scr
2009-02-15 10:16 11,987 a------- c:\windows\system32\kakybu.scr
2009-02-15 10:16 11,813 a------- c:\docume~1\alluse~1\applic~1\ozovo.sys
2009-02-15 10:16 17,524 a------- c:\docume~1\jamest~1\applic~1\ajuvoqun.dll
2009-02-13 09:52 18,684 a------- c:\docume~1\alluse~1\applic~1\lijedoke.sys
2009-02-09 04:13 1,846,784 a------- c:\windows\system32\win32k.sys
2009-02-09 04:13 1,846,784 -------- c:\windows\system32\dllcache\win32k.sys
2009-02-08 18:47 16,292 a------- c:\program files\common files\upalic._sy
2009-02-08 18:47 15,164 a------- c:\docume~1\jamest~1\applic~1\qevafoxe.sys
2009-02-08 18:47 18,240 a------- c:\docume~1\alluse~1\applic~1\vaceqorosy.reg
2009-02-08 18:47 16,330 a------- c:\windows\rify.scr
2009-02-08 18:47 15,316 a------- c:\windows\ifukoqaci.vbs
2009-02-08 18:47 15,073 a------- c:\program files\common files\mytuhop.dat
2009-02-08 18:47 13,829 a------- c:\docume~1\alluse~1\applic~1\ymedi.com
2009-02-08 18:47 11,071 a------- c:\windows\system32\deri.sys
2009-02-08 18:47 10,592 a------- c:\windows\viwyxe.bat
2009-01-16 21:35 3,594,752 -------- c:\windows\system32\dllcache\mshtml.dll
2008-11-09 17:20 13,591 a------- c:\program files\common files\bofikum.inf
2008-10-18 12:22 17,426 a------- c:\program files\common files\fogysatys.scr
2008-09-12 08:52 18,611 a------- c:\docume~1\jamest~1\applic~1\cinajyp.scr
2008-09-12 08:52 18,179 a------- c:\program files\common files\ezisemupy.db
2008-09-12 08:52 18,069 a------- c:\program files\common files\gawin.inf
2008-09-12 08:52 16,407 a------- c:\docume~1\jamest~1\applic~1\ezyx.sys
2008-09-12 08:52 16,248 a------- c:\program files\common files\ejemobirij._sy
2008-09-12 08:52 11,445 a------- c:\docume~1\alluse~1\applic~1\rejop.sys
2008-09-12 08:52 10,335 a------- c:\docume~1\alluse~1\applic~1\kysab.sys
2008-09-11 10:24 148 a------- c:\documents and settings\james thompson\delself.bat

============= FINISH: 11:08:45.53 ===============

BC AdBot (Login to Remove)

 


#2 Buckeye_Sam

Buckeye_Sam

    Malware Expert


  • Members
  • 17,382 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Pickerington, Ohio
  • Local time:09:44 AM

Posted 13 April 2009 - 04:58 PM

Hello! :thumbup2:
My name is Sam and I will be helping you.

In order to see what's going on with your computer I will ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.


We need to create an OTListIt2 Report
  • Please download OTListIt2 from here
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the "Run Scan" button.
  • The scan should take just a few minutes.
  • Copy the log that opens up and paste it back here in your next reply.



=============


The next log will show us any hidden files that are present.

Download GMER from here:
  • Unzip it to the desktop.
  • Open the program and click on the Rootkit tab.
  • Make sure all the boxes on the right of the screen are checked, EXCEPT for ‘Show All’.
  • Click on Scan.
  • When the scan has run click Copy and paste the results (if any) into this thread.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#3 Buckeye_Sam

Buckeye_Sam

    Malware Expert


  • Members
  • 17,382 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Pickerington, Ohio
  • Local time:09:44 AM

Posted 28 April 2009 - 04:49 PM

As there has been no response, this thread will now be closed.

If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you.
Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users