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Problem with Laptop Screen


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#1 RhiannonA

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Posted 12 April 2009 - 12:10 PM

I have a Dell XPS Laptop running Windows XP SP3 ..... screen is so dark that you can barely tell that it is working ... when I plug in an external monitor, the external monitor works fine ..... can this be a software setting?

Thanks

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#2 txtchr

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Posted 12 April 2009 - 01:00 PM

Do you have your laptop set on a power-saving mode? Check the power settings. My netbook has a battery manager function that enables me to adjust the LCD brightness level when I'm not plugged in so that battery life is optimized.

You also might want to check the brightness settings that are accessible (probably) through your keyboard to make sure you haven't turned down the brightness on the screen by accident (a possibility, as I know a FN + F5 will do that on mine).

Edit after doing further research: FN + up arrow on the keyboard will increase your screen brightness. If that doesn't work, right-click on the battery on your taskbar, click on Power options, choose whatever power plan you are set on, change the brightness levels, choose to save, and that should work.

Since this system is running XP, I'm presuming this is not a new system. If it were and you have always had this problem and never been able to resolve the brightness issues, you need to contact Dell Technical Support. Your system is under warranty and there could be a problem with your display.

Edited by txtchr, 12 April 2009 - 03:31 PM.


#3 garmanma

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Posted 12 April 2009 - 04:42 PM

The inverter or backlight is probably not working
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why won't my laptop work?

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#4 RhiannonA

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Posted 13 April 2009 - 01:32 PM

Computer is plugged in and screen is set to never turn off (not running in power saving mode).
Every now and then the Dell screen will come on at startup, but by the time it gets to the windows screen it will go dark. That's why I wondered if it could be software related.

Thanks again




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