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Internet Explorer, Yahoo Browser, Mcafee Services problems


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#1 Roger323

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Posted 12 April 2009 - 04:15 AM

I was having a lot of problems with my computer.

First off, a.) I cannot open my IE 7.0. Whenever I double click on it, it would just display the hour glass for 2 seconds then nothing. When I uninstalled IE 7.0 and installed IE 6.0 it worked fine until I received the error messages. "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." It kept repeating itself afterwards.

b.) When i would open my AT and T Yahoo browser, a message would suddenly appear saying that "McAfee services has encountered a problem and needs to close. We are sorry for the inconvenience. " As well as, " Yahoo Browser has encountered a problem and needs to close. We are sorry for the inconvenience. " And the sign in would not follow through. But the icon on the lower right corner of AT and T Yahoo browser would be open. I would then double click on it and I would get to access the Yahoo Browser in that way.

c. My PC would suddenly freeze. So I have to turn it off by pushing the power button and turning it on back again.

I hope that somebody can help me regarding this problem.
Thank you very much.

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#2 hamluis

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Posted 12 April 2009 - 12:20 PM

Hi :thumbsup:.

I suggest that you please try a couple of these free online scanners to see if anything has slipped by your protection:
(Be advised that some of these scanners will pickup things in "quarantine" from other anti-virus programs - so review the results carefully)

http://www.pandasecurity.com/homeusers/solutions/activescan/
http://us.mcafee.com/root/mfs/default.asp
http://housecall.trendmicro.com
http://www.bitdefender.com/scan8/ie.html
http://support.f-secure.com/enu/home/ols.shtml
http://onlinescan.avast.com/
http://ca.com/us/securityadvisor/virusinfo/scan.aspx
http://www.eset.com/onlinescan/

http://www.kaspersky.com/virusscanner Scan Only - no removal


If you find that you're infected (or the scan doesn't complete or closes unexpectedly), post in the Am I Infected forum located here: http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

If you find that you are not infected by virtue of no malware items being found...post back here and we'll try a few things.

Louis




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