Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

infected???


  • This topic is locked This topic is locked
2 replies to this topic

#1 mariw

mariw

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:11:21 AM

Posted 12 April 2009 - 12:38 AM

Hello,
I runWindows XP home SP3
I am not really sure if my PC is infected, but it's been acting very lately
and also I have no access to:
- system restor window
- "users accounts" window (from control panel)
- automatic update from Microsoft's site
etc etc...
Any advise will be wellcome :-)
Thanx a lot

Attached Files



BC AdBot (Login to Remove)

 


#2 Maurice Naggar

Maurice Naggar

    Eradicator de malware


  • Malware Response Team
  • 1,088 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:11:21 AM

Posted 26 April 2009 - 07:50 AM

Hello Mariw,

These boards are super-busy, and it has been 2 weeks since your initial post.
If your system is still having issues, and as long as you have not been helped elsewhere,
then, do the following to get started.

1. Set Windows to show all files and all folders.
On your Desktop, double click My Computer, from the menu options, select tools, then Folder Options, and then select VIEW Tab and look at all of settings listed.

"CHECK" (turn on) Display the contents of system folders.

Under column, Hidden files and folders----choose ( *select* ) Show hidden files and folders.
Next, un-check Hide extensions for known file types.
Next un-check Hide protected operating system files.

=
Disable some real-time monitors, otherwise they will block fixes that might need to be made:
Right click the Spybot Icon in the system tray (notification area).
  • If you have the new version 1.5, click once on Resident Protection and make sure it is Unchecked.
  • If you have Version 1.4, Click on Exit Spybot S&D Resident

    If Teatimer gives you a warning that changes were made, click the "Allow Change" box when prompted.
    Exit Spybot S&D when done and reboot the system so the changes are in effect.
>
Right click on the Ad-Watch icon in the system tray.
At the bottom of the screen there will be two checkable items called "Active" and "Automatic".
Active: This will turn Ad-Watch On\Off without closing it.
Automatic: Suspicious activity will be blocked automatically.
Uncheck both of those boxes.


2. Take out the trash (temporary files & temporary internet files)
Please download ATF Cleaner by Atribune, saving it to your desktop. It is used to cleanout temporary files & temp areas used by internet browsers.
Start ATF-Cleaner.exe to run the program.

Under Main choose: Select All

Click the Empty Selected button.

If you use Firefox browser, do this also:
Click Firefox at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser, do this also:
Click Opera at the top and choose: Select All

Click the Empty Selected button.

NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
ATF-Cleaner should be run per the above in every user-login account {User Profile}

=
3. Important! => Open Notepad > Click on Format > Uncheck Word wrap, if checked. Exit Notepad.

=
4. Please download & save Malwarebytes Anti-Malware and SAVE to your Desktop from
http://www.download.com/Malwarebytes-Anti-..._4-10804572.htm or
http://www.besttechie.net/tools/mbam-setup.exe or
http://malwarebytes.gt500.org/mbam.jsp

On your Desktop, right-Click mbam-setup.exe and select Rename and RENAME it to BRAVO.exe

Double Click Bravo.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy & Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

>
Start your HijackThis. Do a Scan and Save report.

Reply with copies of the MBAM scan log
and the new HijackThis
and tell us, How is your system now ?
~Maurice Naggar
MS-MVP (Oct 2002 - Sept 2010)

#3 Maurice Naggar

Maurice Naggar

    Eradicator de malware


  • Malware Response Team
  • 1,088 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:USA
  • Local time:11:21 AM

Posted 16 May 2009 - 11:18 AM

Closing due to lack of response.
~Maurice Naggar
MS-MVP (Oct 2002 - Sept 2010)




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users