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notable decrease in performance


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24 replies to this topic

#1 Haerith

Haerith

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Posted 11 April 2009 - 09:02 PM

well I've been noticing some pop-ups coming up more than usual, and I can't even open up my email, as well as a decrease in my computer's performance as previously stated.

this is my hijack log, I hope someone can help me out. :thumbup2: thank you.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:56:33 PM, on 4/11/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 82.98.231.89 browser-security.microsoft.com
O1 - Hosts: 82.98.231.89 best-click-scanner.info
O1 - Hosts: 82.98.231.89 antivirus-xp-pro-2009.com
O1 - Hosts: 82.98.231.89 microsoft.infosecuritycenter.com
O1 - Hosts: 82.98.231.89 microsoft.softwaresecurityhelp.com
O1 - Hosts: 82.98.231.89 onlinenotifyq.net
O1 - Hosts: 82.98.231.89 antivirusxp-pro-2009.com
O1 - Hosts: 82.98.231.89 microsoft.browser-security-center.com
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {8d3add1f-eb22-4ef0-b9f3-7583e8c1c93c} - C:\WINDOWS\system32\yamiluyu.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [vivohikafe] Rundll32.exe "C:\WINDOWS\system32\biyedepu.dll",s
O4 - HKLM\..\Run: [f8496e73] rundll32.exe "C:\WINDOWS\system32\pabuzili.dll",b
O4 - HKLM\..\Run: [CPMfb7a5def] Rundll32.exe "c:\windows\system32\gurelido.dll",a
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Octoshape Streaming Services] "C:\Documents and Settings\User\Application Data\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" -inv:bootrun
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\User\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab3.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1198356628938
O16 - DPF: {C9A2CBF3-B7F9-463E-A690-82CC077DCFC6} (ZemiDetectHardware Control) - http://www.4story.com/Active_X/ZemiDetectHardware.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://www.driveragent.com/files/driveragent.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\hulujige.dll c:\windows\system32\gurelido.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\gurelido.dll
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\gurelido.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 8518 bytes

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#2 Haerith

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Posted 12 April 2009 - 08:58 PM

okay it's been gotten much worse in the past day and my topic has been pushed far back so I thought I would make a new post and bump it with a new log. whenever I try to shutdown it restarts back up so I can't even turn the laptop off anymore. thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:56:32 PM, on 4/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 82.98.231.89 browser-security.microsoft.com
O1 - Hosts: 82.98.231.89 best-click-scanner.info
O1 - Hosts: 82.98.231.89 antivirus-xp-pro-2009.com
O1 - Hosts: 82.98.231.89 microsoft.infosecuritycenter.com
O1 - Hosts: 82.98.231.89 microsoft.softwaresecurityhelp.com
O1 - Hosts: 82.98.231.89 onlinenotifyq.net
O1 - Hosts: 82.98.231.89 antivirusxp-pro-2009.com
O1 - Hosts: 82.98.231.89 microsoft.browser-security-center.com
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {8d3add1f-eb22-4ef0-b9f3-7583e8c1c93c} - C:\WINDOWS\system32\moboresi.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [CPMfb7a5def] Rundll32.exe "c:\windows\system32\gurelido.dll",a
O4 - HKLM\..\Run: [f8496e73] rundll32.exe "C:\WINDOWS\system32\hirihipo.dll",b
O4 - HKLM\..\Run: [vivohikafe] Rundll32.exe "C:\WINDOWS\system32\rojibafe.dll",s
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Octoshape Streaming Services] "C:\Documents and Settings\User\Application Data\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" -inv:bootrun
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\User\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab3.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1198356628938
O16 - DPF: {C9A2CBF3-B7F9-463E-A690-82CC077DCFC6} (ZemiDetectHardware Control) - http://www.4story.com/Active_X/ZemiDetectHardware.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://www.driveragent.com/files/driveragent.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: c:\windows\system32\gurelido.dll,C:\WINDOWS\system32\sakazati.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\gurelido.dll
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\gurelido.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 8291 bytes

#3 Haerith

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Posted 15 April 2009 - 07:13 PM

sorry, this is my first time posting a log and it seems I didn't do it correctly. here are the correct logs, and a big thank you to whoever helps me out. :thumbup2:
I do not necessarily have a specific problem, but I have noticed that my computer has slowed down quite a bit recently. I have fixed the "unable to turn off the computer" problem via a malwarebytes scan. again thank you.

DDS (Ver_09-03-16.01) - NTFSx86
Run by User at 20:05:01.48 on Wed 04/15/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.240 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
FW: COMODO Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Steam\Steam.exe
C:\Program Files\Mozilla Firefox\firefox.exe
c:\program files\steam\steamapps\koreathebest\counter-strike\hl.exe
C:\Program Files\Steam\GameOverlayUI.exe
C:\Documents and Settings\User\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
uRun: [Aim6]
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Octoshape Streaming Services] "c:\documents and settings\user\application data\octoshape\octoshape streaming services\OctoshapeClient.exe" -inv:bootrun
mRun: [COMODO Firewall Pro] "c:\program files\comodo\firewall\cfp.exe" -h
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [COMODO Internet Security] "c:\program files\comodo\firewall\cfp.exe" -h
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\user\start menu\programs\imvu\Run IMVU.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.srtest.com/srl_bin/sysreqlab3.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1198356628938
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C9A2CBF3-B7F9-463E-A690-82CC077DCFC6} - hxxp://www.4story.com/Active_X/ZemiDetectHardware.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} - hxxp://www.driveragent.com/files/driveragent.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\6d36xtix.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\all users\application data\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\documents and settings\user\application data\mozilla\plugins\npoctoshape.dll
FF - plugin: c:\documents and settings\user\local settings\application data\octoshape\octoshape streaming services\octoprogram-l03-nms0810164_sua_900\npoctoshape.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npracplug.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-9-30 325128]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-9-30 27656]
R1 cmdGuard;COMODO Firewall Pro Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [2008-9-30 101776]
R1 cmdHlp;COMODO Firewall Pro Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2008-9-30 31504]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-9-30 298264]
R2 cmdAgent;COMODO Internet Security Helper Service;c:\program files\comodo\firewall\cmdagent.exe [2008-9-30 618232]
R2 NAVAPEL;NAVAPEL;c:\program files\symantec_client_security\symantec antivirus\Navapel.sys [2002-6-19 29184]
S2 Norton AntiVirus Server;Symantec AntiVirus Client;c:\program files\symantec_client_security\symantec antivirus\Rtvscan.exe [2002-7-30 573440]
S3 DM9USB;DM9601 USB To Fast Ethernet Adapter;c:\windows\system32\drivers\dm9usb.sys [2007-12-22 21376]
S3 NAVAP;NAVAP;c:\program files\symantec_client_security\symantec antivirus\Navap.sys [2002-6-19 218112]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20080912.002\NAVENG.sys [2008-9-12 89104]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20080912.002\NAVEX15.sys [2008-9-12 873552]
S3 XDva037;XDva037;\??\c:\windows\system32\xdva037.sys --> c:\windows\system32\XDva037.sys [?]
S3 XDva064;XDva064;\??\c:\windows\system32\xdva064.sys --> c:\windows\system32\XDva064.sys [?]
S3 XDva090;XDva090;\??\c:\windows\system32\xdva090.sys --> c:\windows\system32\XDva090.sys [?]
S3 XDva132;XDva132;\??\c:\windows\system32\xdva132.sys --> c:\windows\system32\XDva132.sys [?]
S3 XDva143;XDva143;\??\c:\windows\system32\xdva143.sys --> c:\windows\system32\XDva143.sys [?]
S3 XDva177;XDva177;\??\c:\windows\system32\xdva177.sys --> c:\windows\system32\XDva177.sys [?]
S3 XDva189;XDva189;\??\c:\windows\system32\xdva189.sys --> c:\windows\system32\XDva189.sys [?]

=============== Created Last 30 ================

2009-04-11 15:37 1,403,888 ---sh--- c:\windows\system32\ilizubap.ini
2009-04-11 14:45 <DIR> --d----- c:\docume~1\user\applic~1\Octoshape

==================== Find3M ====================

2009-04-12 15:38 110,080 a--sh--- c:\windows\system32\tisipuzi.dll
2009-04-12 15:38 64,000 a--sh--- c:\windows\system32\bijotozu.exe
2009-04-12 03:37 62,976 a--sh--- c:\windows\system32\kefafoli.exe
2009-04-12 03:37 109,568 a--sh--- c:\windows\system32\fawofofo.dll
2009-04-11 15:37 62,464 a--sh--- c:\windows\system32\borazufu.exe
2009-03-24 19:47 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-03-24 19:47 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-02-27 21:19 142,976 a------- c:\windows\system32\drivers\usbport.sys
2009-02-17 20:51 31,504 a------- c:\windows\system32\drivers\cmdhlp.sys
2009-02-17 20:51 101,776 a------- c:\windows\system32\drivers\cmdguard.sys
2009-02-17 20:51 147,192 a------- c:\windows\system32\guard32.dll
2009-01-03 09:21 15,706 a------- c:\program files\changes.txt
2009-01-01 08:58 1,852 a------- c:\program files\README.HTM
2008-11-11 12:10 1,927,850,032 a------- c:\program files\data2.cab
2008-11-11 12:10 751,167 a------- c:\program files\data1.hdr
2008-11-11 12:10 435 a------- c:\program files\layout.bin
2008-11-11 12:08 6,114,737 a------- c:\program files\data1.cab
2008-11-11 12:05 94 a------- c:\program files\Setup.ini
2008-11-11 12:05 169,305 a------- c:\program files\Setup.inx
2008-03-08 11:20 774,144 a------- c:\program files\RngInterstitial.dll
2007-07-30 19:30 470,240 a------- c:\program files\setup.bmp
2007-03-14 15:16 346,602 a------- c:\program files\ikernel.ex_
2008-10-05 17:00 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008100520081006\index.dat

============= FINISH: 20:05:44.37 ===============

Attached Files



#4 Haerith

Haerith
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  • Local time:08:35 PM

Posted 17 April 2009 - 04:44 PM

I just recently did an AVG virus scan and I am now infected with:

Trojan horse SHeur2.AAHX
Trojan horse SHeur2.AAIK
Trojan horse Vundo.GC

I realize I'm being impatient but if someone can help me I will be very grateful.

thank you.

#5 KoanYorel

KoanYorel

    Bleepin' Conundrum


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  • Local time:08:35 PM

Posted 25 April 2009 - 07:18 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#6 Haerith

Haerith
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  • Local time:08:35 PM

Posted 25 April 2009 - 11:23 PM

Thank you for the help. So far I've done a malwarebytes anti-malware scan a few days after I created the topic. I've been running daily AVG scans, and I most recently picked up the trojans that I mentioned earlier. I removed them, but I'm not sure if my computer is safe. I hope you can help me clean it out :thumbup2:


DDS (Ver_09-03-16.01) - NTFSx86
Run by User at 0:19:32.09 on Sun 04/26/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.557 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
FW: COMODO Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDLL32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Documents and Settings\User\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
uRun: [Aim6]
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Octoshape Streaming Services] "c:\documents and settings\user\application data\octoshape\octoshape streaming services\OctoshapeClient.exe" -inv:bootrun
mRun: [COMODO Firewall Pro] "c:\program files\comodo\firewall\cfp.exe" -h
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [COMODO Internet Security] "c:\program files\comodo\firewall\cfp.exe" -h
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\user\start menu\programs\imvu\Run IMVU.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.srtest.com/srl_bin/sysreqlab3.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1198356628938
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C9A2CBF3-B7F9-463E-A690-82CC077DCFC6} - hxxp://www.4story.com/Active_X/ZemiDetectHardware.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} - hxxp://www.driveragent.com/files/driveragent.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\6d36xtix.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\all users\application data\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\documents and settings\user\application data\mozilla\plugins\npoctoshape.dll
FF - plugin: c:\documents and settings\user\local settings\application data\octoshape\octoshape streaming services\octoprogram-l03-nms0810164_sua_900\npoctoshape.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npracplug.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-9-30 325128]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-9-30 27656]
R1 cmdGuard;COMODO Firewall Pro Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [2008-9-30 101776]
R1 cmdHlp;COMODO Firewall Pro Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2008-9-30 31504]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-9-30 298264]
R2 cmdAgent;COMODO Internet Security Helper Service;c:\program files\comodo\firewall\cmdagent.exe [2008-9-30 618232]
R2 NAVAPEL;NAVAPEL;c:\program files\symantec_client_security\symantec antivirus\Navapel.sys [2002-6-19 29184]
S2 Norton AntiVirus Server;Symantec AntiVirus Client;c:\program files\symantec_client_security\symantec antivirus\Rtvscan.exe [2002-7-30 573440]
S3 DM9USB;DM9601 USB To Fast Ethernet Adapter;c:\windows\system32\drivers\dm9usb.sys [2007-12-22 21376]
S3 NAVAP;NAVAP;c:\program files\symantec_client_security\symantec antivirus\Navap.sys [2002-6-19 218112]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20080912.002\NAVENG.sys [2008-9-12 89104]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20080912.002\NAVEX15.sys [2008-9-12 873552]
S3 XDva037;XDva037;\??\c:\windows\system32\xdva037.sys --> c:\windows\system32\XDva037.sys [?]
S3 XDva064;XDva064;\??\c:\windows\system32\xdva064.sys --> c:\windows\system32\XDva064.sys [?]
S3 XDva090;XDva090;\??\c:\windows\system32\xdva090.sys --> c:\windows\system32\XDva090.sys [?]
S3 XDva132;XDva132;\??\c:\windows\system32\xdva132.sys --> c:\windows\system32\XDva132.sys [?]
S3 XDva143;XDva143;\??\c:\windows\system32\xdva143.sys --> c:\windows\system32\XDva143.sys [?]
S3 XDva177;XDva177;\??\c:\windows\system32\xdva177.sys --> c:\windows\system32\XDva177.sys [?]
S3 XDva189;XDva189;\??\c:\windows\system32\xdva189.sys --> c:\windows\system32\XDva189.sys [?]

=============== Created Last 30 ================

2009-04-20 13:41 32,128 ac------ c:\windows\system32\dllcache\usbccgp.sys
2009-04-20 13:41 32,128 a------- c:\windows\system32\drivers\usbccgp.sys
2009-04-11 15:37 1,403,888 ---sh--- c:\windows\system32\ilizubap.ini
2009-04-11 14:45 <DIR> --d----- c:\docume~1\user\applic~1\Octoshape

==================== Find3M ====================

2009-03-24 19:47 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-03-24 19:47 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-02-27 21:19 142,976 a------- c:\windows\system32\drivers\usbport.sys
2009-02-17 20:51 147,192 a------- c:\windows\system32\guard32.dll
2009-01-03 09:21 15,706 a------- c:\program files\changes.txt
2009-01-01 08:58 1,852 a------- c:\program files\README.HTM
2008-11-11 12:10 1,927,850,032 a------- c:\program files\data2.cab
2008-11-11 12:10 751,167 a------- c:\program files\data1.hdr
2008-11-11 12:10 435 a------- c:\program files\layout.bin
2008-11-11 12:08 6,114,737 a------- c:\program files\data1.cab
2008-11-11 12:05 94 a------- c:\program files\Setup.ini
2008-11-11 12:05 169,305 a------- c:\program files\Setup.inx
2008-03-08 11:20 774,144 a------- c:\program files\RngInterstitial.dll
2007-07-30 19:30 470,240 a------- c:\program files\setup.bmp
2007-03-14 15:16 346,602 a------- c:\program files\ikernel.ex_
2008-10-05 17:00 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008100520081006\index.dat

============= FINISH: 0:19:51.35 ===============

Attached Files



#7 Blade81

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Posted 26 April 2009 - 12:40 PM

Hi Haerith,

Seems that you have P2P software installed there. Big part of infections are received from P2P networks nowadays. That's why I recommend to uninstall those P2P file sharing clients like BitTorrent.

Also, you have both AVG 8 and Symantec Antivirus installed. Decide which one to keep and uninstall the other one, please.


Uninstall old Adobe Reader versions and get the latest one here or get Foxit Reader here. Make sure you don't install toolbar if choose Foxit Reader!


Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 13.
  • Click the
    Download
    button to the right.
  • Select Windows on platform combobox and check the box that says:
    Accept License Agreement. Click continue.
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u13-windows-i586-p.exe to install the newest version. Uncheck MSN toolbar if it's offered there.
Show hidden files
-----------------
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.

Delete c:\windows\system32\ilizubap.ini file.


Download ATF (Atribune Temp File) Cleanerę by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.



Kaspersky Online Scanner

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • Read the requirements and privacy statement then click on the Accept button.
  • The program will launch and start to download the latest definition files.
  • You will be prompted to install an application from Kaspersky. Click Run
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  • Spyware, Adware, Dialers, and other potentially dangerous programs
    Archives
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • Click on Save Report As....
  • Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Save this report to a convenient place.
  • Copy and paste that information & a fresh dds.txt log into your topic. How's the system running?
  • The scan will take a while so be patient and let it run. As it scans your machine very deeply it could take hours to complete, Kaspersky suggests running it during a time of low activity.
If you need a tutorial, see here

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#8 Haerith

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Posted 26 April 2009 - 03:33 PM

Hi Blade 81,

Thanks for helping me out. I've uninstalled BitTorrent and Symantec, but I could not uninstall Symantec Antivirus completely. It is still on the list in Add/Remove programs, and when I try to delete the folder in All Programs, there is this one file named DefWatch.exe that I cannot remove. I am not sure if that's a problem. I also wonder if I should uninstall AVG or Comodo Firewall since I have both running on my computer.
I also have another problem after installing the Java update. I can not see web page graphics clearly, and I can't really attach the DDS log because I can't find the button to do it. When trying to view a youtube video it says that JavaScript may be turned off. Is this the problem?

Here is the KasperSky Scan Report:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Sunday, April 26, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Sunday, April 26, 2009 19:18:00
Records in database: 2081525
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\
F:\

Scan statistics:
Files scanned: 78419
Threat name: 1
Infected objects: 2
Suspicious objects: 0
Duration of the scan: 01:41:19


File name / Threat name / Threats count
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0AD40000.VBN Infected: Trojan.Win32.VB.efk 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0B500000.VBN Infected: Trojan.Win32.VB.efk 1

The selected area was scanned.


DDS Log:

DDS (Ver_09-03-16.01) - NTFSx86
Run by User at 16:17:29.42 on Sun 04/26/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.474 [GMT -4:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
FW: COMODO Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\RunDLL32.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Documents and Settings\User\Desktop\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uDefault_Search_URL = hxxp://www.google.com/ie
mStart Page = hxxp://www.yahoo.com/
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [Aim6]
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Octoshape Streaming Services] "c:\documents and settings\user\application data\octoshape\octoshape streaming services\OctoshapeClient.exe" -inv:bootrun
mRun: [COMODO Firewall Pro] "c:\program files\comodo\firewall\cfp.exe" -h
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [COMODO Internet Security] "c:\program files\comodo\firewall\cfp.exe" -h
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\documents and settings\user\start menu\programs\imvu\Run IMVU.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.srtest.com/srl_bin/sysreqlab3.cab
DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - hxxp://download.bitdefender.com/resources/scan8/oscan8.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1198356628938
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C9A2CBF3-B7F9-463E-A690-82CC077DCFC6} - hxxp://www.4story.com/Active_X/ZemiDetectHardware.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} - hxxp://www.driveragent.com/files/driveragent.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\6d36xtix.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - plugin: c:\documents and settings\all users\application data\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\documents and settings\user\application data\mozilla\plugins\npoctoshape.dll
FF - plugin: c:\documents and settings\user\local settings\application data\octoshape\octoshape streaming services\octoprogram-l03-nms0810164_sua_900\npoctoshape.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npracplug.dll
FF - plugin: c:\program files\real\realarcade\plugins\mozilla\npracplug.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-9-30 325128]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-9-30 27656]
R1 cmdGuard;COMODO Firewall Pro Sandbox Driver;c:\windows\system32\drivers\cmdguard.sys [2008-9-30 101776]
R1 cmdHlp;COMODO Firewall Pro Helper Driver;c:\windows\system32\drivers\cmdhlp.sys [2008-9-30 31504]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2008-9-30 298264]
R2 cmdAgent;COMODO Internet Security Helper Service;c:\program files\comodo\firewall\cmdagent.exe [2008-9-30 618232]
S2 NAVAPEL;NAVAPEL;\??\c:\program files\symantec_client_security\symantec antivirus\navapel.sys --> c:\program files\symantec_client_security\symantec antivirus\NAVAPEL.SYS [?]
S2 Norton AntiVirus Server;Symantec AntiVirus Client;"c:\program files\symantec_client_security\symantec antivirus\rtvscan.exe" --> c:\program files\symantec_client_security\symantec antivirus\Rtvscan.exe [?]
S3 DM9USB;DM9601 USB To Fast Ethernet Adapter;c:\windows\system32\drivers\dm9usb.sys [2007-12-22 21376]
S3 NAVAP;NAVAP;\??\c:\program files\symantec_client_security\symantec antivirus\navap.sys --> c:\program files\symantec_client_security\symantec antivirus\NAVAP.sys [?]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20080912.002\NAVENG.sys [2008-9-12 89104]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20080912.002\NAVEX15.sys [2008-9-12 873552]
S3 XDva037;XDva037;\??\c:\windows\system32\xdva037.sys --> c:\windows\system32\XDva037.sys [?]
S3 XDva064;XDva064;\??\c:\windows\system32\xdva064.sys --> c:\windows\system32\XDva064.sys [?]
S3 XDva090;XDva090;\??\c:\windows\system32\xdva090.sys --> c:\windows\system32\XDva090.sys [?]
S3 XDva132;XDva132;\??\c:\windows\system32\xdva132.sys --> c:\windows\system32\XDva132.sys [?]
S3 XDva143;XDva143;\??\c:\windows\system32\xdva143.sys --> c:\windows\system32\XDva143.sys [?]
S3 XDva177;XDva177;\??\c:\windows\system32\xdva177.sys --> c:\windows\system32\XDva177.sys [?]
S3 XDva189;XDva189;\??\c:\windows\system32\xdva189.sys --> c:\windows\system32\XDva189.sys [?]

=============== Created Last 30 ================

2009-04-26 13:57 410,984 a------- c:\windows\system32\deploytk.dll
2009-04-26 13:57 73,728 a------- c:\windows\system32\javacpl.cpl
2009-04-20 13:41 32,128 ac------ c:\windows\system32\dllcache\usbccgp.sys
2009-04-20 13:41 32,128 a------- c:\windows\system32\drivers\usbccgp.sys
2009-04-11 14:45 <DIR> --d----- c:\docume~1\user\applic~1\Octoshape

==================== Find3M ====================

2009-03-24 19:47 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-03-24 19:47 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-02-27 21:19 142,976 a------- c:\windows\system32\drivers\usbport.sys
2009-02-17 20:51 147,192 a------- c:\windows\system32\guard32.dll
2009-01-03 09:21 15,706 a------- c:\program files\changes.txt
2009-01-01 08:58 1,852 a------- c:\program files\README.HTM
2008-11-11 12:10 1,927,850,032 a------- c:\program files\data2.cab
2008-11-11 12:10 751,167 a------- c:\program files\data1.hdr
2008-11-11 12:10 435 a------- c:\program files\layout.bin
2008-11-11 12:08 6,114,737 a------- c:\program files\data1.cab
2008-11-11 12:05 94 a------- c:\program files\Setup.ini
2008-11-11 12:05 169,305 a------- c:\program files\Setup.inx
2008-03-08 11:20 774,144 a------- c:\program files\RngInterstitial.dll
2007-07-30 19:30 470,240 a------- c:\program files\setup.bmp
2007-03-14 15:16 346,602 a------- c:\program files\ikernel.ex_
2008-10-05 17:00 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008100520081006\index.dat

============= FINISH: 16:18:05.70 ===============

#9 Blade81

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Posted 27 April 2009 - 10:17 AM

Hi

Please try this removal tool to remove Symantec Antivirus leftovers.


I also wonder if I should uninstall AVG or Comodo Firewall since I have both running on my computer.

AVG is antivirus and Comodo Firewall is firewall. You need one of those both, so no need to uninstall either one :thumbup2:


I also have another problem after installing the Java update. I can not see web page graphics clearly, and I can't really attach the DDS log because I can't find the button to do it. When trying to view a youtube video it says that JavaScript may be turned off. Is this the problem?

Please reboot the system and then clean browser cache.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#10 Haerith

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Posted 27 April 2009 - 10:40 AM

Hi Blade and thanks again. Here's the attached DDS part of the log. :thumbup2:

Attached Files



#11 Blade81

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Posted 27 April 2009 - 12:03 PM

Hi again,

Did you try removal tool yet? Seems that Symantec Antivirus was still listed there. Were you able to make graphics appear ok after those steps in previous post?

Please post a fresh hjt log.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#12 Haerith

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Posted 27 April 2009 - 03:43 PM

Hi Blade,

I ran the Norton Removal Tool and it was successful, but Symantec Antivirus is still listed in my Add/Remove programs lists. The folder and file that I could not remove is, however, gone. The that I attached before was the one prior to your post, so Symantec would have been listed (sorry). And yes I was able to make the graphics appear again, thanks. :thumbup2:

Here's the new HJT log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:42:44 PM, on 4/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Documents and Settings\User\Application Data\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 82.98.231.89 browser-security.microsoft.com
O1 - Hosts: 82.98.231.89 best-click-scanner.info
O1 - Hosts: 82.98.231.89 antivirus-xp-pro-2009.com
O1 - Hosts: 82.98.231.89 microsoft.infosecuritycenter.com
O1 - Hosts: 82.98.231.89 microsoft.softwaresecurityhelp.com
O1 - Hosts: 82.98.231.89 onlinenotifyq.net
O1 - Hosts: 82.98.231.89 antivirusxp-pro-2009.com
O1 - Hosts: 82.98.231.89 microsoft.browser-security-center.com
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Octoshape Streaming Services] "C:\Documents and Settings\User\Application Data\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" -inv:bootrun
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\User\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab3.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1198356628938
O16 - DPF: {C9A2CBF3-B7F9-463E-A690-82CC077DCFC6} (ZemiDetectHardware Control) - http://www.4story.com/Active_X/ZemiDetectHardware.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://www.driveragent.com/files/driveragent.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: DefWatch - Unknown owner - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe (file missing)
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Unknown owner - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 8003 bytes

#13 Blade81

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Posted 28 April 2009 - 08:59 AM

Hi again,


Running HijackThis
-------------------

Start HijackThis, click do a system scan only, check:
O1 - Hosts: 82.98.231.89 browser-security.microsoft.com
O1 - Hosts: 82.98.231.89 best-click-scanner.info
O1 - Hosts: 82.98.231.89 antivirus-xp-pro-2009.com
O1 - Hosts: 82.98.231.89 microsoft.infosecuritycenter.com
O1 - Hosts: 82.98.231.89 microsoft.softwaresecurityhelp.com
O1 - Hosts: 82.98.231.89 onlinenotifyq.net
O1 - Hosts: 82.98.231.89 antivirusxp-pro-2009.com
O1 - Hosts: 82.98.231.89 microsoft.browser-security-center.com
O9 - Extra button: (no name) - Cmdmapping - (no file) (HKCU)
O23 - Service: DefWatch - Unknown owner - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe (file missing)
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Unknown owner - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe (file missing)

Close all browsers & other windows and click fix checked.



Creating & executing batch file
-------------------------------

Open notepad and then copy and paste the bolded lines below into it. Go to File > save as and name the file fixes.bat, change the Save as type to all files and save it to your desktop.
@echo off
sc stop DefWatch
sc delete DefWatch
sc stop "Norton AntiVirus Server"
sc delete "Norton AntiVirus Server"

Double-click on fixes.bat file to execute it.


Delete C:\Program Files\Symantec_Client_Security folder if found.

Uninstall Symantec entry thru add/remove programs (it may show a message that the program may have been removed already).


Reboot and post a fresh hjt log.

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.


#14 Haerith

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Posted 28 April 2009 - 10:42 AM

Hi,

Here's a new HJT log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:40:33 AM, on 4/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\COMODO\Firewall\cmdagent.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\COMODO\Firewall\cfp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [COMODO Internet Security] "C:\Program Files\COMODO\Firewall\cfp.exe" -h
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Octoshape Streaming Services] "C:\Documents and Settings\User\Application Data\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" -inv:bootrun
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\User\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.srtest.com/srl_bin/sysreqlab3.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupd...b?1198356628938
O16 - DPF: {C9A2CBF3-B7F9-463E-A690-82CC077DCFC6} (ZemiDetectHardware Control) - http://www.4story.com/Active_X/ZemiDetectHardware.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://www.driveragent.com/files/driveragent.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: COMODO Internet Security Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 7044 bytes



I deleted the Symantec folder but when I try to uninstall it through Add/Remove Programs it still stays listed.

Thanks for all the help. :thumbup2:

#15 Blade81

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Posted 28 April 2009 - 10:53 AM

Hi

Let's remove Symantec entry with HijackThis.

1.Start hjt
2.Click Config->Misc Tools.
3.Click Open Uninstall manager
4.Highlight Symantec entry and click Delete this entry
5.Close hjt.

Let me know how that goes :thumbup2:

Microsoft Windows Insider MVP 2016-2017

Microsoft MVP Consumer Security 2008-2015
UNITE member since 2006
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Provided malware removal related instructions are meant to be used in the correspondent user's case only. If you have similar symptoms create own topic instead of following instructions given to some other, please.





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