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#1 honu1

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Posted 11 April 2009 - 06:25 PM

I belong to a Christian forum based out of the UK. The forum recently moved to another carruer+it takes me a very long time to get to any of the threads+even post a reply.
I contacted the forum admin + was told that there doesn't seem to be any problem with the slow page loading at their end. She suggested it might be my computer?
This is the only forum I have ever had said problem.
What further info can I give you to help me sort this out? Also, I've noticed that the script at the bottom of each page appears to be superimposed, printing on top of printing.
It's just this one site, so I can't figure it out.
forumnotion.net seems to be the main server(?)
Thanks for any help you can offer
honu1
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#2 boopme

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Posted 12 April 2009 - 02:05 PM

It may help the next person along if you tell us the Operating System,and browser you use. Are you fully updated and have you scanned for malware and are clean?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 honu1

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Posted 12 April 2009 - 02:20 PM

I am so sorry. I thought that information was readily available in my profile.
I am running Windows XP-SP2
Firefox is my web browser.
Since I am running KIS 2009 8.0.0.506, I have not used anything else to scan for malware. I assumed KIS was supposed to alert me of any harmful stuff.
I update KIS weekly,with no problems.

To give you more specific info, I went to the Christian site today + noted the various connections listed at the lower left of my task bar.
i89.serving.com
illiweb.com
hitskin.com

I eventually get to Keeping the Faith at forumnotion.net. It takes 1-2 minutes,despite the fact that I have a cable connection. I have lengthy waits getting to each thread and also in trying to log out of that forum.

Sorry again, I did not have the proper information for you to help me.

Because I am running KIS 2009, I am afraid to use any type of malware detection program as I don't know how KIS will react.
honu1
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#4 garmanma

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Posted 12 April 2009 - 04:39 PM

Is this the site?
I couldn't get into it
http://keep-the-faith.net/forum/
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#5 Andrew

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Posted 12 April 2009 - 05:51 PM

Is this the site?
I couldn't get into it
http://keep-the-faith.net/forum/

Nor could I. I got a server error (500)

#6 honu1

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Posted 12 April 2009 - 05:56 PM

Hi Mark,
Thanks for giving this a go.
After waiting the usual lengthy bit, I was able to click on properties to get the url.

http://keepingthefaith.forumotion.net/forum.htm

That is, after I signed in, but the url should be the same for anyone as guests are allowed to visit, just can't post,I believe.
Let me know what happens for you.

Thanks
honu1
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#7 boopme

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Posted 12 April 2009 - 06:53 PM

Hi honu. I went to your new link and it worked. Sorry that I didn't check you profile earlier. Perhaps you can try turning off your firewall and going ONLY there,then turn it back on. If it works it's a permiision with your firewall that is blocking it. Also run these (actually first). they are safe with KIS and the ATF may just clean enough junk to open the site.

Next run ATF:
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 honu1

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Posted 12 April 2009 - 07:54 PM

Thanks boopme,
I'm taking it that you were able to get to the site lickety-split,then? I'm not sure how to turn off my KIS program(it's both a firewall+anti-virus program in one neat package.
Anyway, I will try the ATF cleaner, then run the MBAM + post the findings here.
Sure hope this works.
honu1
Life isn't about how to survive the storm, but how to dance in the rain.

#9 honu1

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Posted 12 April 2009 - 08:16 PM

What course of action is needed now,please?

Malwarebytes' Anti-Malware 1.36
Database version: 1971
Windows 5.1.2600 Service Pack 2

4/12/2009 8:10:37 PM
mbam-log-2009-04-12 (20-10-37).txt

Scan type: Quick Scan
Objects scanned: 67558
Time elapsed: 4 minute(s), 59 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Life isn't about how to survive the storm, but how to dance in the rain.

#10 boopme

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Posted 12 April 2009 - 09:03 PM

Go into KIS and add that url to the exclusion list on the firewall. Hopefully someone else has more ideas.

Edited by boopme, 12 April 2009 - 09:03 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 honu1

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Posted 13 April 2009 - 06:29 AM

After running the ATF Cleaner,this forum has a whole different look! What on earth did I do??????
Haven't a clue as to how to go into KIS(firewall part) + add the url to the exclusions. Hopefully someone here will be able to solve this mystery.

How do I get the regular look of BC back?

honu1
Life isn't about how to survive the storm, but how to dance in the rain.

#12 woodyblade

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Posted 13 April 2009 - 07:03 AM

Hi Honu1

I had that problem once where BC and other websites looked messed after using ATF Cleaner, I cleared my Private Data in Firefox to fix it.

I'm not sure what Browser your using, after having a quick skim through these last few posts so I'll put instructions for Firefox, I don't use IE so don't know if that allows the same thing, having a look in IE you could try deleting your Browsing History which is under the "Safety" menu and then closing and opening your browser again and see if the sites look alright then.


As for the Firefox instructions here are the quick ones I wrote up for you (If you need them)

1. Select "Tools" menu.
2. Select "Clear Private Data".
3. Put a check next to all tick boxes.
4. Click "Clear Private Data Now"
5. Close Firefox.
6. Re-open Firefox and try the website again.

Maybe someone knows if IE can delete Private Data similar to Firefox?

Anyway I won't be able to check this for a few hours now (Going to a Footy Match), So good luck with this hopefully that solution may work to reload BC properly.

Oh and by the way that Forum you say loads slow, loads quick enough for me (1 second), I'm on a 2mbps connection, pretty rubbish connection I'm about 2 miles from the broadband exchange :thumbsup:

Edited by woodyblade, 13 April 2009 - 07:04 AM.


#13 honu1

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Posted 13 April 2009 - 07:15 AM

Thanks woodyblade,
Yes, I use Firefox. I did a reboot just a bit ago+BC now looks "normal" again. There weren't any instructions to reboot after using ATF Cleaner, but I suppose it's a good habit to get in to after all.
Now I'm going to check out that Christian forum to see if the wait time has improved.
I am running KIS 2009 + hopefully added the url as trusted in the right place.
Goodness,so much to learn!
Thanks again
honu1
Life isn't about how to survive the storm, but how to dance in the rain.

#14 honu1

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Posted 13 April 2009 - 07:19 AM

Still no better luck with getting a good connection-drat!!!!! The writing still appears superimposed on the main page as well.
There must be something strange at my end tho. I'd really appreciate some help that anyone else can offer.
This Christian site is important to me.
Thank you
honu1
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#15 garmanma

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Posted 13 April 2009 - 03:09 PM

Using Firefox and had no problems getting into the site
Do you use any add-ons with Firefox? Maybe remove them and add them back one by one
Mark
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