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Vundo!GRB Help and Question?/ Moved


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#1 Winter09

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Posted 11 April 2009 - 12:35 PM

Hi!

I have had Vundo!GRB in my computer, and I have been doing research and I found this forum. I read other posts from people who have the same problems and saw the Combofix post. So I downloaded Combofix and followed the instructions. I'm sorry, I didn't see the notice about how I need to be instructed to do so before I do that. So I'm just wondering if I can still post the log up and get help from you? Thanks alot!

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#2 Orange Blossom

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Posted 11 April 2009 - 02:05 PM

Hello Winter09 and welcome to BC :thumbsup:

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

PLEASE DO NOT NOW POST LOGS unless a log is specifically requested.

I read other posts from people who have the same problems


For future reference, one should not follow malware removal instructions created for someone else, particularly when those instructions have been posted in the HiJack This forum. The reason is that everyone's system is different with a different combination of software and settings and the mix of malware is also different. In the HiJack This forum, the helpers craft removal instructions based on a specific user's system. If those instructions are followed on a different system by someone else, serious problems could result. I've even seen a couple instances in which the OS would not load properly.

So I downloaded Combofix and followed the instructions


I see that you have since seen the warning about not doing that, but for the benefit of our reader's I'm going to repost that warning and expand on it.

ComboFix is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert." It is NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.

Running ComboFix by yourself is like performing open heart surgery on yourself--the scalpel and other surgical tools that is ComboFix is meant to be wielded by a highly trained surgeon only in emergencies or dire circumstances. When the surgeon is thru s/he leaves the room. So combofix should be removed from a system once it has accomplished its job, unlike an AV that is there to protect you from future infections.

. . . CF does make some alterations to your system if you run it. Even if you had no malware removed and run the uninstall command, some things may be different now on your system. I can tell you that one thing is that all your restore points will be flushed out and a new one created. There is a good reason to do that when you have a severe infection--but if you aren't infected you might need those restore points.

Read and abide by the disclaimer people. It's there for a reason. Stick to running and protecting yourself with a good AV and firewall and an anti-malware scanner or two. If you feel you need a second opinion, try running online scans. If you feel you might need surgery, come here to BC and ask for help--that is what we're here for.


From: http://www.bleepingcomputer.com/forums/ind...t&p=1159014

Having said that, let's see if we can resolve your issues in the Am I Infected forum. If it turns out that we need to refer you to the HiJack This forum after all, we will provide specific instructions for doing so at that time. In order to assist you, we need additional information:

Please tell us what your operating system is: Windows XP, Vista, etc.

What alerted you to the presence of Vundo!GRB?

What issues are you or have you been experiencing: pop-ups, redirections etc.? Please be as specific as possible.

Orange Blossom :flowers:
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#3 Winter09

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Posted 11 April 2009 - 10:29 PM

Thanks Orange Blossom for all the explanation.

And I'm sorry again for being a little rushy. I am just actually helping my uncle and aunt fix their computer, so after hearing about the problems on the phone, I found this website, reading around, and then once they brought the computer over, I just quick made sure it was Vundo!GRB and then started Combofix. I regret that I was a little careless, I guess it's because I'm a currently majoring in Comp Sci at a University and done these kinda fixing things for people many times. Sorry again!

Their OS is Window XP

They said they noticed Vundo!GRB because when they turned their computer on, McAfee alerted them that they got infected with Vundo!GRB, and the file would be deleted (every time). And they would keep on getting pop-ups like that. After that they couldn't access the internet anymore (they use ie, it multiplied, and they froze). And when they shut the computer down, the dll 32 starts running . . . Stuff like that. I'm sorry, I can't explain very well because it's not my computer, I'm only putting down what I can remember from what they said . . . If you need more info, please let me know.

I'm now going to post the log from Combofix, if you could please help me take a look, we would be greatly appreciated :thumbsup:

(Their computer is now running fine, back to normal, and they can access internet. But we didn't get to install the recovery console (does that affect anything? we didn't have internet at the time and they said they don't have anything that important in the their computer). And now that after I ran Combofix, should I completely remove it? Or when should I?) Thanks.


ComboFix log deleted. ~ OB

Edited by Orange Blossom, 11 April 2009 - 10:37 PM.


#4 Orange Blossom

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Posted 11 April 2009 - 10:41 PM

Hello Winter09,

Eeks! You missed what I wrote near the top of my previous post:

PLEASE DO NOT NOW POST LOGS unless a log is specifically requested.

I've deleted the Combofix log as we do not analyze them in this forum.

Please wait for someone more experienced than I to address this topic.

Orange Blossom :thumbsup:
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#5 boopme

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Posted 11 April 2009 - 10:50 PM

Hi, would you run An MBAM scan and post a log.
Please download Malwarebytes Anti-Malware (v1.36) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#6 Winter09

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Posted 12 April 2009 - 12:39 PM

Hello Winter09,

Eeks! You missed what I wrote near the top of my previous post:

PLEASE DO NOT NOW POST LOGS unless a log is specifically requested.

I've deleted the Combofix log as we do not analyze them in this forum.

Please wait for someone more experienced than I to address this topic.

Orange Blossom :thumbsup:



Ok . . . I'm sorry, but I think I'm confused. I thought I was moved here because I was in the wrong forum and I can get helped better here. And also, you said since I didn't post a log there (first of all I was asking if I could post one first). So I thought you found the right forum for me, so I posted the log and gave you the information you asked for. But you didn't give me anything back about whether I got infected ("Am I infected? What do I do?") by Vundo!GRB (which I'm sure I did), or if I at least I did it partially right. All I needed was to make sure that I was on the right track and if there's anything else I need to do. So . . . Could you please move me again, to the forum where someone can help me take a look at my Combofix log, or should I just go look for one, or just come back to where I was? Thanks again!

#7 Winter09

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Posted 13 April 2009 - 07:53 PM

Boopme,

Here is the log from MBAM. Please let me know if there's anything else I should do. Also, I ran the Combofix before, could you or some one else help me take a look too? Or do I need to be referred to another forum? I just want to make sure if I'm done with Combofix, and if there is anything else I should do with it, or if I should delete it? Because I heard I shouldn't keep it on my computer. Thanks.



Malwarebytes' Anti-Malware 1.36
Database version: 1979
Windows 5.1.2600 Service Pack 3

4/13/2009 7:35:01 PM
mbam-log-2009-04-13 (19-35-01).txt

Scan type: Quick Scan
Objects scanned: 101005
Time elapsed: 3 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\bedihidu.exe (Trojan.Vundo) -> Quarantined and deleted successfully.

#8 boopme

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Posted 13 April 2009 - 08:55 PM

Hi please run these 2 next and I think we'll be good,

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post log and Let us know how the PC is running now.
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#9 Winter09

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Posted 14 April 2009 - 11:11 PM

Thanks Boopme

After my uncle ran the MBAM, and I posted the log, McAfee alerted him about other viruses such as Trojan.FakeAlerts (I don't have the exact names right now). But could that be either McAfee's problems? Or was it just interfering with MBAM, is that why it's acting weird. My uncle said he didn't disable McAfee while running MBAM. And now from the McAfee's logs, he sees that McAfee detected lots of problems where MBAM's folder is stored. The computer seems running normal still since Combofix, and MBAM. But we did what you instructed next anyways. And here is the log from Super:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/14/2009 at 09:55 PM

Application Version : 4.26.1000

Core Rules Database Version : 3844
Trace Rules Database Version: 1799

Scan type : Complete Scan
Total Scan Time : 01:03:06

Memory items scanned : 260
Memory threats detected : 0
Registry items scanned : 5584
Registry threats detected : 2
File items scanned : 28434
File threats detected : 6

Rogue.Component/Trace
HKU\S-1-5-21-365249246-2930522823-3386283656-500\Software\Microsoft\FIAS4051
HKU\S-1-5-21-365249246-2930522823-3386283656-500\Software\Microsoft\FIAS4057

Adware.Vundo/Variant
C:\SYSTEM VOLUME INFORMATION\_RESTORE{CCA15F78-7193-4CA6-8115-2B570DD6546C}\RP12\A0004786.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{CCA15F78-7193-4CA6-8115-2B570DD6546C}\RP12\A0004787.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{CCA15F78-7193-4CA6-8115-2B570DD6546C}\RP12\A0004789.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{CCA15F78-7193-4CA6-8115-2B570DD6546C}\RP12\A0004790.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{CCA15F78-7193-4CA6-8115-2B570DD6546C}\RP12\A0004791.DLL

Adware.Vundo/Variant-81k
C:\SYSTEM VOLUME INFORMATION\_RESTORE{CCA15F78-7193-4CA6-8115-2B570DD6546C}\RP12\A0004788.DLL


Thanks again. And since you said that I can ask any needed questions, I'll ask this again (I keep on asking but never gotten an answer): I ran the Combofix before, could you or some one else help me take a look too? Or do I need to be referred to another forum? I just want to make sure if I'm done with Combofix, and if there is anything else I should do with it, or if I should delete it? Because I heard I shouldn't keep it on my computer. Thanks.

Your help will again greatly appreciated.

#10 boopme

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Posted 15 April 2009 - 12:02 AM

Hi anything Trojan xxxxxx is malware and needs to be removed. You did run MBAM ,after updating, in normal mode and reboot to normal mode after the scan on that machine.

The BC policy is ComboFix logs can only be posted and replied to in the HJT forum.

This machine is running good now?
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#11 Winter09

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Posted 15 April 2009 - 10:17 AM

As far as I know, the computer is running fine. How does the Super log look? And what's about the viruses that McAfee alerted us AFTER we ran MBAM for the first time? How do we make sure that we're completely clean now? I'll post Combofix to HJT forum. Thanks.

#12 boopme

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Posted 15 April 2009 - 08:02 PM

Hello and you are welcome. Your SAS looks clean now. The HJT forum will confirm that you are clean or remove anything that may be left.
You need to add an HJT log to you reply there. Add it with an EDIT not a Reply . Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To run HJT/DDS.
Please follow this guide. go and do steps 6 and 7 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal , and post that complete log.

Let me know if it went OK.
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#13 Orange Blossom

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Posted 16 April 2009 - 03:37 AM

Hello Winter09,

Now that you have a log posted here: http://www.bleepingcomputer.com/forums/t/219617/vundogrb-and-others-i-was-referred-from-am-i-infected/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
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