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common folder popup


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6 replies to this topic

#1 Cindyknowsnocomputer

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Posted 10 April 2009 - 09:25 PM

On startup, I had a folder popup that is "common" and had a file called helper.sig.

I found instructions on a website of how to remove, so I dowloaded malwarebytes anti-malware and ran that.
The next instructions related to downloading combofix, but I read that you should not download that software unless instructed to do so
by a trained person, so I was unsure whether to proceed.

The helper.sig file is now gone, but the common folder still opens.

Any help?

OS: Windows XP Home Edition Version 2002 Service Pack 3

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#2 boopme

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Posted 10 April 2009 - 10:10 PM

Hello I am asking someone to send you a tool to remove this.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 jpshortstuff

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Posted 11 April 2009 - 01:28 AM

Hi :thumbsup:

Please download [url="http://majorgeeks.com/Brute_Force_Uninstaller_BFU_d4714.html""]Brute Force Uninstaller[/url] .
  • Right click the downloaded BFU folder, and choose Extract All
  • Click "Next"
  • In the box to choose where to extract the files to,
  • Click "Browse"
  • Click on the + sign next to "My Computer"
  • Click on "Local Disk (C:) or whatever your primary drive is
  • Click "Make New Folder"
  • Type in BFU
  • Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".
RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download DeepDive Remover.
Save it in the same folder you made earlier (c:\BFU).

Then, please go to Start > My Computer and navigate to the C:\BFU folder.
  • Start the Brute Force Uninstaller by doubleclicking BFU.exe
  • Behind the scriptline to execute field click the folder icon Posted Image and select DeepDive.bfu
  • Press Execute and let the program do itís job. (Do not be startled as your taskbar will disappear for a little while.)
  • Wait for the complete script execution box to pop up and press OK.
  • Press exit to terminate the BFU program.
  • A notepad file called BFUlogdeepdive.txt will be created on the systemdrive (usually the location will be C:\BFUlogdeepdive.txt). Post the content of that file please.
Let's see if that does the trick.
Trained at the What The Tech Classroom where you too could learn to help others.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

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#4 Cindyknowsnocomputer

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Posted 12 April 2009 - 08:28 PM

Here's the log:

BFU v1.11.0
Windows XP SP3 (WinNT 5.01.2600 SP3)
Script started at 9:26:10 PM, on 4/12/2009

Option Unload Explorer: Yes
Option Delete files to Recycle Bin: Yes
Success: ProcessKillByPID 344
Success: ProcessKill C:\WINDOWS\explorer.exe|1
Success: ProcessKillByPID 1400
Success: ProcessKill iexplore.exe|1
Success: ProcessKillByPID 2260
Success: ProcessKill iexplore.exe|1
Failed: DllUnregister C:\Program Files\Common\helper.dll|1 (file not found)
Failed: DllUnregister C:\Program Files\Common\_helper.dll|1 (file not found)
Failed: DllUnregister \main.dll|1 (file not found)
Success: RegDeleteKey HKLM\SOFTWARE\Classes\AppID\main.DLL
Failed: RegDeleteKey HKLM\SOFTWARE\Classes\AppID\{A0E1054B-01EE-4D57-A059-4D99F339709F} (key does not exist)
Failed: RegDeleteKey HKLM\SOFTWARE\Classes\CLSID\{AFD4AD01-58C1-47DB-A404-FBE00A6C5486} (key does not exist)
Failed: RegDeleteKey HKLM\SOFTWARE\Classes\Interface\{986A8AC1-AB4D-4F41-9068-4B01C0197867} (key does not exist)
Failed: RegDeleteKey HKLM\SOFTWARE\Classes\TypeLib\{8E3C68CD-F500-4A2A-8CB9-132BB38C3573} (key does not exist)
Failed: RegDeleteKey HKLM\SOFTWARE\Classes\main.BHO (key does not exist)
Failed: RegDeleteKey HKLM\SOFTWARE\Classes\main.BHO.1 (key does not exist)
Failed: RegDeleteKey HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AFD4AD01-58C1-47DB-A404-FBE00A6C5486} (key does not exist)
Success: FolderDelete C:\Program Files\Common
Success: SystemRun C:\WINDOWS\explorer.exe||1
Script completed at 9:26:16 PM.

#5 jpshortstuff

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Posted 13 April 2009 - 04:51 AM

Has the problem gone?
Trained at the What The Tech Classroom where you too could learn to help others.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

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#6 Cindyknowsnocomputer

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Posted 13 April 2009 - 05:55 PM

Yes, problem fixed. Thank you.

Do I need to uninstall anything that I used to fix?
Had read that the problem might be caused by LimeWire which I have uninstalled.
Any other ideas?

#7 jpshortstuff

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Posted 14 April 2009 - 01:47 AM

You can delete the BFU folder that you created.

Make sure you have an AntiVirus, Firewall and keep your Windows up to date and you should be fine.
Trained at the What The Tech Classroom where you too could learn to help others.

My help is free, however, if you wish to make a small donation to show appreciation and to help me continue the fight against Malware, then click here Posted Image

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