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URGENT Help Needed! Weird Problem...

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3 replies to this topic

#1 Mystery777


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Posted 10 April 2009 - 05:23 PM

Hello everyone,

I'm new here so bear with me if my prob is common.

I have a problem that is very similar to the one posted here:


I tried the suggested solution above, but found no ALTNET registry key present.

I'm using Windows XP SP2. It all started when I tried to install excel and office programs... many of which refused to install and gave me this message: error accessing olr registry (or something along the lines)... bottom line is that I learned that I need to login as admin or give admin privileges to my username. So I went to the regedit and gave my username full privileges as in write/edit...etc. for all of the keys there.

Although I failed in installing the office programs again, I didn't notice any problem for the rest of the day. It only showed up when I turned off my pc and turned it on the next morning.

It took so long for it to start and for the programs and shortcuts to get populated at the desktop. Then I noticed it takes too long to access folders.. internet browsers are another thing... they freeze for a lil bit but then run smoothly. Both firefox and explorer.

Another problem is that I find difficulty clicking on the windows at the bottom of the browers/toolbar. I find it easier to call each window by using the task manager, and "bringing it to front".

As I said, browsing the net is no prob. Opening up folders and browsing other computer directories are, however, another thing. Kindda impossible to do. So I did a full virus scan with kaspersky 2009... found few viruses and trojans, that I neutralized. Did a second scan and everything was fine.

Downloaded a registry fixer, and ran a quick scan. Found some errors and fixed them. But the problem still persists. Downloaded a couple spyware removers and scanned in both safe mode and normal mode. Still no use.

No matter what I do, the problem still persists. My computer is clean now as reported by like 4-5 different anti-viruses and anti spywares/malwares. So maybe it is something else.

This is affecting me very badly, as I have lots of work to do that got delayed because of this. Would really appreciate any kind of help.


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#2 boopme


    To Insanity and Beyond

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Posted 10 April 2009 - 07:50 PM

Well We need to run HJT/DDS. Unfortunately it will be several days as they are backlogged but will get picked up.
Please follow this guide. go and do steps 6 and 7 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
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#3 Mystery777

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Posted 11 April 2009 - 11:50 AM

Ok, I've followed the instructions and posted everything here:


Help appreciated...


#4 Orange Blossom

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Posted 11 April 2009 - 02:37 PM

Hello Mystery777,

Thanks for posting back with the link. Now that you have a log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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