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Infected and getting worse


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8 replies to this topic

#1 odunne

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Posted 10 April 2009 - 01:49 PM

Hello!

Running windows XP.

Had Google redirects, ran SuperAnti Spyware, found vundo but couldn't clean. Ran MAM same results. Now today several new problems. SAS and MAM show no infections but I suspect otherwise. My McAfee icon vanishes when I hover over it. I can't access this website (bleepingcomputer) on the infected computer. On startup, the screen looks fine then goes blank for a second then reappears with anti-spyware icons gone. Except for the volume control, the lower left toolbar is empty. I tried to install the hijackthis version you have elsewhere on this site but the computer won't install it.

Your help is much appreciated.

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#2 garmanma

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Posted 10 April 2009 - 07:53 PM

Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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#3 odunne

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Posted 11 April 2009 - 11:22 AM

Thanks for your help...here's the Dr. Web report

nsj7C.tmp;C:\Documents and Settings\Administrator\Local Settings\Temp;Tool.Prockill;Incurable.Moved.;
nsi14.tmp;C:\Documents and Settings\Owen\Local Settings\Temp;Tool.Prockill;Incurable.Moved.;
nsr9.tmp;C:\Documents and Settings\Owen\Local Settings\Temp;Tool.Prockill;Incurable.Moved.;
dlccppx.dl_;C:\drivers\printer\924\drivers\Win_XP2K\x64;Modification of Linux.Diesel.969;Moved.;
VirtumundoBeGone.exe\data005;C:\Program Files\VirtumundoBeGone.exe;Tool.Prockill;;
VirtumundoBeGone.exe;C:\Program Files;Archive contains infected objects;Moved.;
A0001024.exe\data005;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP2\A0001024.exe;Tool.Prockill;;
A0001024.exe;C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP2;Archive contains infected objects;Moved.;

#4 garmanma

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Posted 11 April 2009 - 08:24 PM

Is the computer running any better?

Update mbam and run a FULL scan
Please post the results
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 odunne

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Posted 12 April 2009 - 08:45 AM

It's running the same, only now I get a black window that will flicker for a second then disappear. I believe it will say something like "win 32 process" but it's so quick it's impossible to read. I still can't access the bleeping computer website from that computer, and it wouldn't let me update the mbam software. So I updated it from my laptop, ran it and here it is...

Malwarebytes' Anti-Malware 1.36
Database version: 1945
Windows 5.1.2600 Service Pack 2

4/12/2009 8:33:52 AM
mbam-log-2009-04-12 (08-33-52).txt

Scan type: Full Scan (C:\|)
Objects scanned: 332483
Time elapsed: 2 hour(s), 7 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> Delete on reboot.
HKEY_CLASSES_ROOT\CLSID\{a4730ebe-43a6-443e-9776-36915d323ad3} (Adware.MyWebSearch) -> Delete on reboot.
HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> Delete on reboot.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 garmanma

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Posted 12 April 2009 - 05:26 PM

Are you clicking Remove Selected and rebooting the computer after running mbam?
---------------------------

Thy this

Full tutorial:
http://www.bleepingcomputer.com/forums/t/131299/how-to-use-sdfix/


Please print out and follow these instructions: "How to use SDFix".
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • Please be patient as the scan may take up to 20 minutes to complete.
  • When the process is complete, the SDFix report log will open in Notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • The SDFix report log (Report.txt) will open in Notepad and automatically be saved in the SDFix folder.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to re-enable you anti-virus and and other security programs before connecting to the Internet.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#7 odunne

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Posted 12 April 2009 - 11:54 PM

Okay, did all that, followed instructions exactly, but when I'm in safe mode and do Start - Run - C:\SDFix\RunThis.bat the screen goes back and a windows dialogue box opens which says "windows is running in safe mode...to proceed to work in safe mode, click Yes. If you prefer to use System restore to restore your computer to a previous state, click no." Clicking Yes brings me back to safe mode, but SDFix won't ever run.

#8 garmanma

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Posted 13 April 2009 - 02:32 PM

You need to prepare and post a HJT log. You said that you tried and it wouldn't work. Did you try following the preparation guide?:
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/

If you cannot run the DDS log, try this:


Please download RSIT by random/random and save it to your Desktop.
Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.
  • Close all applications and windows so that you have nothing open and are at your Desktop.
  • Double-click on RSIT.exe to start the program.
  • If using Windows Vista, be sure to Run As Administrator.
  • Click Continue after reading the disclaimer screen.
  • Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).
  • When the scan is complete, a text file named log.txt will automatically open in Notepad.
  • Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.
If RSIT did not work, then reply back here.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 Orange Blossom

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Posted 13 April 2009 - 06:20 PM

Hello odunne,

Now that you have a log posted here: http://www.bleepingcomputer.com/forums/t/219153/search-engine-redirects/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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