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Google redirect and IE pop-up infection


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#1 bsweet0us

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Posted 10 April 2009 - 10:42 AM

Hey guys...first post.

So I just recently started experiencing some aggravating PC problems revolving around Google redirects. (Running XP SP2)

Basically, I do a Google search and the results are listed as normal. When I click a search result, I am usually redirected to an advertisement rather than the URL listed below the search result. Now, I get an occassional IE window popping-up with an advertisement as well (running Firefox).

I have run the malicious software removal tool and it seemingly always detects 1 malicious file and "fixes" it. After that, i can not browse to any websites because my primary DNS is cleared out from within the TCP/IC properties (I'm on a static IP).

I've also run a Hijack This! log and an EOS online scan with a log which produced no infected files.

In addition, I ran the Malwarebytes (I think) Malaware scan twice and came up clean on all scans after the initial cleaning.

I know my system is infected, just not sure how to get to it. Any help would be greatly appreciated.

Thank you.

Edited by bsweet0us, 10 April 2009 - 10:45 AM.


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#2 rigel

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Posted 10 April 2009 - 01:33 PM

Please download GooredFix from one of the locations below and save it to your Desktop
Download Mirror #1
Download Mirror #2
  • Double-click GooredFix.exe to run it.
  • Select 1. Find Goored (no fix) by typing 1 and pressing Enter.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called GooredLog.txt).
Note: Do not run Option #2 yet.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 bsweet0us

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Posted 10 April 2009 - 05:29 PM

Here's the generated log...Thanks so much for the quick reply rigel!

GooredFix v1.92 by jpshortstuff
Log created at 17:28 on 10/04/2009 running Option #1 (GAME ON!)
Firefox version 3.0.8 (en-US)

=====Suspect Goored Entries=====

C:\Program Files\Mozilla Firefox\extensions\{CD81F526-6267-4A51-92BA-F23899A77E12}

=====Dumping Registry Values=====

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.8\extensions]
"Plugins"="C:\Program Files\Mozilla Firefox\plugins"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.8\extensions]
"Components"="C:\Program Files\Mozilla Firefox\components"

#4 rigel

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Posted 10 April 2009 - 05:32 PM

Please double-click GooredFix.exe on your Desktop to run it.
  • Select "2. Fix Goored" by typing 2 and pressing Enter.
  • Make sure all instances of Firefox are closed at this point.
  • Type y at the prompt and press Enter again.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called GooredLog.txt).
Note: If you receive a message saying that GooredFix needs your system to be restarted, please close all applications and reboot your system. Please also allow any registry changes that may be prompted by any of your security programs.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 bsweet0us

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Posted 10 April 2009 - 05:45 PM

Here's the new log

GooredFix v1.92 by jpshortstuff
Log created at 17:44 on 10/04/2009 running Option #2 (GAME ON!)
Firefox version 3.0.8 (en-US)

=====Goored Deletions=====
C:\Program Files\Mozilla Firefox\extensions\{CD81F526-6267-4A51-92BA-F23899A77E12}
->Backing up folder... Done.
->Emptying folder... Done.
->Deleting folder... Done.

=====Dumping Registry Values=====

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.8\extensions]
"Plugins"="C:\Program Files\Mozilla Firefox\plugins"

[HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Mozilla Firefox 3.0.8\extensions]
"Components"="C:\Program Files\Mozilla Firefox\components"

#6 bsweet0us

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Posted 11 April 2009 - 06:37 AM

The problem appears to have been quelled as of now. Is there any other recommended scans or programs I should run to verify all is well?

If not, I greatly appreciate your help and we can mark this one as solved!

#7 rigel

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Posted 11 April 2009 - 10:47 AM

I still suggest running one more program.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

If it shows clean, we are done.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#8 bsweet0us

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Posted 11 April 2009 - 02:14 PM

Ran Malwarebytes and it found 11 infected items, one of which had to be dealt with after reboot. Restarted and here is the log that was generated.

Malwarebytes' Anti-Malware 1.36
Database version: 1967
Windows 5.1.2600 Service Pack 3

4/11/2009 1:03:24 PM
mbam-log-2009-04-11 (13-03-24).txt

Scan type: Quick Scan
Objects scanned: 66598
Time elapsed: 2 minute(s), 58 second(s)

Memory Processes Infected: 4
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
\\?\globalroot\systemroot\system32\nDler2.exe (Trojan.Agent.V) -> Failed to unload process.
C:\WINDOWS\system32\config\systemprofile\Application Data\psvrr.exe (Trojan.Proxy) -> Unloaded process successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\psvr32.exe (Trojan.Proxy) -> Unloaded process successfully.
\\?\globalroot\systemroot\system32\nDler2.exe (Trojan.Agent.V) -> Failed to unload process.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ndler2 (Trojan.Agent.V) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\winprox32_1 (Trojan.Proxy) -> Quarantined and deleted successfully.
HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\winprox32_1 (Trojan.Proxy) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
\\?\globalroot\systemroot\system32\nDler2.exe (Trojan.Agent.V) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\psvrr.exe (Trojan.Proxy) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\psvr32.exe (Trojan.Proxy) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\nDler2.exe (Trojan.Agent.V) -> Delete on reboot.

#9 rigel

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Posted 11 April 2009 - 03:25 PM

Ok... we have residual or piggyback infections.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#10 bsweet0us

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Posted 11 April 2009 - 09:54 PM

Here is the log from Dr. Web - CureIt. It's pretty tough to read (although I'm sure you've done this before!) but it found 6 viruses. Not sure if it cured or moved or whatever, but here you go. THANKS!

clkw.exe\DOCUME~1\ADMINI~1\LOCALS~1\Temp\aut1D00.tmp;C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\clkw.exe;Trojan.Yearbot;;
clkw.exe;C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data;Container contains infected objects;Moved.;
minisvr4.exe\DOCUME~1\ADMINI~1\LOCALS~1\Temp\aut1BEF.tmp;C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\minisvr4.exe;Trojan.Yearbot;;
minisvr4.exe;C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data;Container contains infected objects;Moved.;
part.exe;C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data;Trojan.Proxy.5769;Incurable.Moved.;
part[1].exe;C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\HIXPMJRJ;Trojan.Proxy.5769;Incurable.Moved.;
clkw[1].exe\DOCUME~1\ADMINI~1\LOCALS~1\Temp\aut1D00.tmp;C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\X723PR9V\clkw[1].exe;Trojan.Yearbot;;
clkw[1].exe;C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\X723PR9V;Container contains infected objects;Moved.;
minisvr4[1].exe\DOCUME~1\ADMINI~1\LOCALS~1\Temp\aut1BEF.tmp;C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\X723PR9V\minisvr4[1].exe;Trojan.Yearbot;;
minisvr4[1].exe;C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\X723PR9V;Container contains infected objects;Moved.;

#11 rigel

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Posted 11 April 2009 - 10:20 PM

Lets see if anything is left out there.

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#12 bsweet0us

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Posted 12 April 2009 - 12:38 PM

Ran ATF on machine and Firefox then ran SuperAntiSpyware in Safe Mode. Found 10 items, rebooted and finished. Here is that log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 04/12/2009 at 11:25 AM

Application Version : 4.26.1000

Core Rules Database Version : 3839
Trace Rules Database Version: 1795

Scan type : Complete Scan
Total Scan Time : 04:47:05

Memory items scanned : 214
Memory threats detected : 0
Registry items scanned : 5509
Registry threats detected : 1
File items scanned : 132473
File threats detected : 10

Trojan.Agent/Gen-TempZ
[Java Load] C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\LOCAL SETTINGS\APPLICATION DATA\WEBSVR.EXE
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\LOCAL SETTINGS\APPLICATION DATA\WEBSVR.EXE
C:\DOCUMENTS AND SETTINGS\GAME ON!\DOCTORWEB\QUARANTINE\CLKW.EXE
C:\DOCUMENTS AND SETTINGS\GAME ON!\DOCTORWEB\QUARANTINE\CLKW[1].EXE
C:\DOCUMENTS AND SETTINGS\GAME ON!\DOCTORWEB\QUARANTINE\MINISVR4.EXE
C:\DOCUMENTS AND SETTINGS\GAME ON!\DOCTORWEB\QUARANTINE\MINISVR4[1].EXE
C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\X6MR71TC\WEBSVR[1].EXE

Adware.Tracking Cookie
C:\WINDOWS\system32\config\systemprofile\Cookies\system@server.iad.liveperson[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@server.iad.liveperson[3].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@www.ecoretrack[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@yeprevenue[2].txt

#13 rigel

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Posted 12 April 2009 - 06:56 PM

Please rerun Superantispyware. Post its fresh log. The please UPDATE and rerun Malwarebytes. Post it's new log. We are looking for 0's now.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#14 bsweet0us

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Posted 12 April 2009 - 07:33 PM

Please rerun Superantispyware. Post its fresh log. The please UPDATE and rerun Malwarebytes. Post it's new log. We are looking for 0's now.


Should I run these scans in Safe Mode or Normal?

Additionally, I'm still getting redirected in Google but the IE pop-ups have stopped.

THANKS!

#15 rigel

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Posted 12 April 2009 - 08:14 PM

Please run Superantispyware in safe mode - Malwarebytes in Normal mode.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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